# Dollaride Post Ride-Along Brainstorming _Possible problems (not mutually exclusive) the product could solve_ ## Focus on Underserved Areas ### Overview: * Riders with no nearby route (live in transit desert, or their current transit needs are overpriced or ineffecient). ### Potential Next Steps: * Identify existing research that shows possible target zones based on overlaying transit options (buses, subways, vans). * Explore possible new routes, and even consider hiring a van to test a route and prime demand. * Focus only on routes that arent already the most trafficked (Utica, Flatbush). ## Increase Ridership for Drivers ### Overview: * Vans are not at full capacity enough of the time on existing routes. ### Potential Next Steps: * Expand audience of possible riders through increased awareness by marketing to an expanded demographic. * Conduct a survey of potential riders to gauge their awareness of and interest in leveraging dollar vans. ## Create a More Frictionless Experience ### Overview: * The rider process is already incredibly efficient along busy routes when it comes to boarding, payment, and drop-off. * For existing routes, the dollaride process needs to be faster and simpler than cash. * Vans are not supposed to pick up passengers who hail them down. * Provide drivers with a rider audit log through the app to meet the "reservation" requirement to assist with contesting tickets and demonstrating legal compliance. ### Potential Next Steps: * Assist with compliance: if we can allow any dollaride user to get on any van that accepts dollaride we can then also generate a rider history for the driver. * Use a 'Pair and Pay' system via QR codes or unique van ID's. * Explore creating a dollaride-issued bank alternative so riders can transfer cash in via Zelle, Cash App, etc. and drivers don’t need to have a bank account. ###### tags: `Dollaride`