# QuickBooks Freezes When Trying to Email Invoice: 100% Reliable Solutions


<p>QuickBooks is a multipurpose accounting application that is widely renowned for its versatile tools and flexibility. For sending emails to clients, Microsoft Outlook is well integrated with QB Desktop.</p><p><b>QuickBooks freezes when emailing invoices</b> is a technical issue in which QB Desktop freezes whenever users try to send email invoices to their customers. Due to this issue, users’ important work gets interrupted, and they get very annoyed.</p><p>To solve this complex issue in a quick and easy way, read this blog till the end.</p><p><b><i></i></b></p><blockquote><b><i>The best way to resolve the issue of QuickBooks freezing when trying to send an email invoice is to seek advice from a certified professional. To contact the QB Professionals team, simply dial 1.855.738.2784.</i></b></blockquote><p></p><h2 style="text-align: left;">​Basic reasons for QB freezing when sending invoices via email issue</h2><div>​Here are the primary reasons why QB freezes when sending invoices via email:</div><div><div><ol style="text-align: left;"><li>If you have not set email preferences properly in QB Desktop, you may face issues while sending email invoices.</li><li>Using older Windows operating systems and corrupted or damaged QB installations can cause issues when sending invoices via email.</li><li>Apart from the above-mentioned reasons, users may fail to send email invoices due to an outdated QB application and a damaged company file.</li></ol><div style="text-align: center;"><b><i>Also Recommended: <a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-error-3180/">What is Error Code 3180 in QuickBooks?</a></i></b></div></div></div><h2 style="text-align: left;">Techniques to troubleshoot QB Desktop freezes when sending email invoices</h2><div>​Here are some useful techniques to eliminate the issue of QB desktop freezes when sending email invoices:</div><h3 style="text-align: left;">Technique 1: Fix this error by using Webmail to send email invoices in QB Desktop</h3><div><ol style="text-align: left;"><li>First, you need to open QB Desktop and go to the ‘Edit’ menu and click on it. Next, you need to tap on the ‘Preferences’ button and click on the ‘Send Forms’ option.</li><li>Now, you should go to the ‘My Preferences’ option and select the ‘Webmail’ option on the screen.</li><li>You can press the ‘Email Provider’ button, and after that, you should choose your email service provider and type in your email address as well.</li><li>Finally, you need to tick the ‘Use advanced protection’ checkbox and immediately press the ‘OK’ button. Next, you can log into QB to send email invoices to your customers.</li></ol><h3 style="text-align: left;">Technique 2: Get rid of this email invoice error by repairing QB Desktop on your system</h3></div><div><ol style="text-align: left;"><li>To use this technique, you should first create a backup of the company file and then click on the ‘Start’ button.</li><li>After clicking on the ‘Start’ button, in the search box present there, you should type ‘Control Panel’ and then tap on its icon.</li><li>At this point, you need to click on the 'Programs and Features' button in the 'Control Panel' window and then select QuickBooks from the list of available programs.</li><li>Now, you need to click on the ‘Uninstall/Change’ button and then click on the ‘Continue’ and ‘Next’ tabs respectively.</li><li>At this point, you need to click on the ‘Repair’ button to start repairing QB Desktop.</li><li>When the whole repair is over, you can press the ‘Finish’ button and then send the invoice to your email.</li></ol><h3 style="text-align: left;">Technique 3: Resolve this error by downloading Microsoft Update KB4567512 and removing the logo</h3></div><div><div><ol style="text-align: left;"><li>To fix this error, you need to go to the ‘Update &amp; Security’ tab under the ‘Settings’ option on your Windows desktop and download the Microsoft update KB4567512.</li><li>If you still fail to send email invoices, you should modify the file logo type to PNG in QB Desktop or ensure the 'Use Logo' option is unchecked to stop using the logo.</li><li>If you are still facing this issue, you should uninstall Microsoft Update KB4560960 from your system.</li></ol><div>This blog describes effective solutions to the issue of <b>QuickBooks freezing when trying to send an email invoice</b>. Sending email invoices to users is very important, so you should fix this error immediately by applying these techniques in the right order.</div></div></div><div>For further assistance, you can call <b>1.855.738.2784</b> to contact our QuickBooks support team.</div><div><div style="text-align: center;"><b><i>You can also read: <a href="https://hackmd.io/@markwilliam8506/quickbooks-error-15241-effective-ways-to-resolve">QuickBooks Error 15241, How to Fix it?</a></i></b></div></div>