# How to Deal with QuickBooks Error OL 221
<p><span style="background-color: white; color: #666666; font-family: Muli; font-size: 16px;">QuickBooks error OL 221 is a bank connection problem. Users familiar with the QuickBooks application must have knowledge of what purpose QB serves to its customers. Despite several exceptional services and features, it also lets users connect their online bank accounts with their QB accounts. By doing this, it becomes effortless to manage your finances online. However, sometimes errors like OL 221 can trigger when there is a connectivity issue, due to which QuickBooks cannot update any transaction in the bank account. This article focuses on the causes of the same problem and provides you with solutions to overcome it. </span></p><div bis_skin_checked="1" class="paragraph" style="background-color: white; color: #666666; font-family: Muli; font-size: 16px; line-height: 1.8em; margin: 0px; overflow-wrap: break-word; padding: 0px;"><em style="position: relative;"><strong><blockquote>Do you have any questions regarding the Bank Connection Error OL 221 in QuickBooks? Contact our team of experts who are available 24 hours a day for their users. For help, call 1.855.738.2784 and speak with one of our professionals.</blockquote></strong></em></div><h2 style="background-color: white; line-height: 1.8em; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left;"><span style="position: relative;"><span style="color: #666666; font-family: Muli;">Primary Causes that Provocate the Bank Error Code OL 221 in QuickBooks</span></span></h2><div bis_skin_checked="1" class="paragraph" style="background-color: white; line-height: 1.8em; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: justify;"><span style="color: #666666; font-family: Muli;">Several errors can trigger the error. If you want to know the reasons in detail, read further- </span><br /><ol style="color: #666666; font-family: Muli; font-size: 16px;"><li>The internet connectivity issue might be causing trouble.</li><li>Another reason might be that the version of QuickBooks you are using presently is no longer available.</li><li> One of your online bank accounts might have been inactive for a long time. </li><li>The Financial Institutions Directory in QuickBooks might contain your outdated bank data.</li><li>The bank you are registered with might have some server issues, due to which you are receiving the problem.</li></ol><div style="text-align: center;"><span style="color: #666666; font-family: Muli;"><b><i>Also Recommended: <a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-web-connector-error-qbwc1085/">How to Fix QuickBooks Web Connector Error QBWC1085?</a></i></b></span></div><h2><span style="color: #666666; font-family: Muli;">Ways to Fix QuickBooks Desktop Error Message OL 221</span></h2><div><span style="color: #666666; font-family: Muli; font-size: 16px;">Are you finding it difficult to troubleshoot the bank error OL 221? Have a look at the solutions we have described here- </span></div><h3><span style="color: #666666; font-family: Muli;">Solution 1: Configure Internet Explorer Settings</span></h3></div><div bis_skin_checked="1" class="paragraph" style="background-color: white; line-height: 1.8em; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: justify;"><ol style="color: #666666; font-family: Muli; font-size: 16px; list-style-image: initial; list-style-position: outside; margin: 5px 0px; padding-bottom: 0px; padding-left: 3em !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 3em;"><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;"><strong></strong>Open Internet Explorer on your Windows desktop.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Click on the 'Tools' icon to select Internet Options.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Next, click on 'Advanced' and scroll down until you reach the 'Security' section.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Check if you have ticked the TLS 1.2 checkbox.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">If you haven't selected it, tick mark it and tap 'OK'.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Now, close all the programs running on your desktop and restart the system.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;"> Finally, run QuickBooks to download the transactions.</li></ol><h3><span style="color: #666666; font-family: Muli;">Solution 2: Re-verify your bank connection</span></h3></div><div bis_skin_checked="1" class="paragraph" style="background-color: white; line-height: 1.8em; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: justify;"><ol style="color: #666666; font-family: Muli; font-size: 16px; list-style-image: initial; list-style-position: outside; margin: 5px 0px; padding-bottom: 0px; padding-left: 3em !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 3em;"><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">First, make sure you don't have any inactive online bank accounts linked to your QuickBooks.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">To check this, open QB and select the 'Company' menu.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Under Company, click on 'Chart of Accounts'.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Now, select ‘Include Inactive’ and check if any inactive accounts are linked.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">If so, disable it by right-clicking on the same account.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Click on the 'Edit Account' option and go to the 'Bank Feed Settings' menu.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Click on 'Deactivate all online services' and then click on 'OK'.</li><li style="list-style: outside decimal; margin: 3px 0px 0px; padding-bottom: 0px; padding-left: 5px !important; padding-right: 0px; padding-top: 0px; padding: 0px 0px 0px 5px;">Tap on the 'Save and Close' option, and finally, exit and access your company file again.</li></ol><div><span style="color: #666666; font-family: Muli;">We know it can be very frustrating when your QB can't connect to your linked bank account due to <b>QuickBooks error OL 221</b>. This issue also prevents you from accessing your bank account through QB. Therefore, we have tried our best to tell you about the most correct solution to this problem. If these methods don’t work, feel free to contact our professional team at <b>1.855.738.2784</b>.</span></div><div style="text-align: center;"><span style="color: #666666; font-family: Muli;"><b><i>Recommended Reading: <a href="https://hackmd.io/@markwilliam8506/resolutions-to-rectify-quickbooks-error-1603">QuickBooks Error 1603, How to Fix it?</a></i></b></span></div></div>
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