# Can’t Access QuickBooks Company Files in Multi-User Mode? Read This Blog
<p>If you are a long-time user of QuickBooks, then you must know that it has a feature called multi-user mode, which allows you to access the company files that are stored on another computer as well. Usually, employees need to access the files that are not stored on their local computer but on another employee's computer. QuickBooks allows them to be shared over the network so that they can be accessed by other users. But sometimes you <strong>can’t access QuickBooks company files in multi-user mode</strong> for various reasons. The factors that can be responsible for it are briefly described in the upcoming section. Dig deeper into the matter and explore the information given by the experts.</p><p><strong><em></em></strong></p><blockquote><strong><em>If you tried all the solutions mentioned in this blog and are still unable to access the can’t access QuickBooks company files in multi-user mode, you must connect with a professional for help. Dial 1.855.738.2784 to talk to an IT expert.</em></strong></blockquote><p></p><h2 class="wp-block-heading">Factors Why You Are Failing to Access QB Files in Multi-User Mode</h2><p>There can be a number of reasons why you encounter an issue that prevents you from accessing the company files in multi-user mode.</p><ol class="wp-block-list"><!-- wp:list-item -->
<li>The very first reason that we can consider for this is misconfigured hosting settings.</li>
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<li>It can also occur if the file permissions are not set up appropriately.</li>
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<li>Such an issue occurs if <strong><a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-cannot-communicate-with-the-company-file-solved/">QuickBooks cannot communicate with the company file</a></strong>.</li>
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<li>It can be due to firewall settings that prevent you from communicating with other computers.</li>
<!-- /wp:list-item --></ol><h2 class="wp-block-heading">Methods to Implement If You Can’t Access QuickBooks Company Files in Multi-User Mode</h2><p>In this section, you will see some solutions that can help you overcome this problem:</p><h3 class="wp-block-heading">Way 1: Verify the folder permissions</h3><ol class="wp-block-list"><!-- wp:list-item -->
<li>Move to the <strong>Start </strong>menu.</li>
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<li>Click on the <strong>File Explorer</strong>, and then you need to right-click on the folder that contains your company files.</li>
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<li>After this, you are required to choose the Properties option.</li>
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<li>Move to the Security tab.</li>
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<li>Tap on the Advanced option.</li>
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<li>Choose <strong>QBDataServiceUserXX</strong>.</li>
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<li>Click on <strong>Edit </strong>and allow the following files:<!-- wp:list -->
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<li>Traverse Folder/Execute File</li>
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<li>List Folder/Read Data</li>
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<li>Read Attributes</li>
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<li>Read Extended Attributes</li>
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<li>Create Files/Write Data</li>
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<li>Create Folders/Append Data</li>
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<li>Write Attributes</li>
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<li>Write Extended Attributes</li>
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<li>Read Permissions</li>
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<!-- /wp:list-item --></ol><p>If the permissions are not set properly, follow the steps below:</p><ol class="wp-block-list"><!-- wp:list-item -->
<li>First, you need to right-click on the folder where the company files are stored.</li>
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<li>Click on the <strong>Properties </strong>option.</li>
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<li>Head over to the <strong>Security </strong>tab.</li>
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<li>Choose <strong>Edit</strong>.</li>
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<li>Click on <strong>QBDataServiceUserXX</strong>.</li>
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<li>Now, you are required to choose <strong>Full Control</strong>.</li>
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<li>Tap <strong>Allow</strong>, followed by <strong>Apply</strong>> <strong>OK</strong>.</li>
<!-- /wp:list-item --></ol><h3 class="wp-block-heading">Way 2: Install QuickBooks Database Server Manager</h3><p>You must have QBDTSM on the server computer if you want to share the company files over the network.</p><h3 class="wp-block-heading">Way 3: Set Windows admin rights</h3><p>It is possible that firewall restrictive settings can be the reason why you fail to access the company files in multi-user mode. So, you must configure it to resolve the issue, and for this, you must have admin rights.</p><h3 class="wp-block-heading">Way 4: Scan your folders</h3><ol class="wp-block-list"><!-- wp:list-item -->
<li>Access the server computer.</li>
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<li>Launch the <strong>Start </strong>menu.</li>
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<li>Search for the <strong>Database </strong>and open the <strong><a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/install-quickbooks-database-server-manager/">QuickBooks Database Server Manager</a></strong>.</li>
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<li>Click on the <strong>Scan Folder </strong>option.</li>
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<li>Choose <strong>Browse</strong>.</li>
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<li>Choose the folder where you keep your company files.</li>
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<li>Click <strong>OK </strong>when it is completed.</li>
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<li>When you are ready, choose <strong>Start Scan</strong>.</li>
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<li>And after it is completed, move to the QuickBooks company files found section to get your files.</li>
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<li>So that these files are accessible from other devices over the network.</li>
<!-- /wp:list-item --></ol><h3 class="wp-block-heading">Way 5: Turn on hosting on your server computer</h3><ol class="wp-block-list"><!-- wp:list-item -->
<li>Head over to the <strong>File </strong>menu.</li>
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<li>Click on the <strong>Utilities </strong>option.</li>
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<li>Choose <strong>Host Multi-User Access</strong>.</li>
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<li>Click <strong>Yes</strong>.</li>
<!-- /wp:list-item --></ol><h2 class="wp-block-heading">Final Thoughts</h2><p>In this blog, we briefly explain the reasons that may be responsible for why you <strong>can't access the company file in multi-user mode</strong>. And if you are facing this problem, then we have also given you some solutions for it, which have been verified by experts that they are effective in resolving such issues. However, if you don't want to do it yourself and would prefer professionals to guide you, call our toll-free <strong>1.855.738.2784</strong> number.</p><p><!-- wp:paragraph -->
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<!-- /wp:paragraph --><p></p><p class="has-text-align-center" style="text-align: center;"><strong><em>Recommended Reading: <a href="https://hackmd.io/@markwilliam8506/quickbooks-web-connector-has-stopped-working-perfect-solutions">QuickBooks Web Connector Has Stopped Working, How to Fix it?</a></em></strong></p>
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