So sometimes flight cancellation seemed like a daunting task. But there is an exception to Air Astana’s cancellation policy. Every year, Air Astana’s cancellation policy was changed to allow travelers to book their reservation and request a refund of the same. In this post, we will discuss Air Astana’s flight cancellation policies and how to make the most of them in different situations.
## Air Astana Cancellation POLICY
* Air Astana cancellation can only apply to the unused portion of the aircraft.
* Passengers may cancel their Air Astana flight within 24 hours of purchase, but only 7 days or more after receipt of the cancellation request.
* Air Astana cancellation policy can be applied on both restricted and unrestricted fares and can be implemented for fare types, fare base code and class of service.
* Air Astana flight cancellation requests can be blocked within 24 hours of purchase. On cancellation, the full value of the booking will be forfeited.
* As per Air Astana’s refund policy, in exceptional circumstances passengers can opt for a full refund or deduct the travel credit from the booking value. Passengers can use the travel credit when they purchase a new Air Astana flight booking within 365 days.
* Air Astana flight cancellation coupons will be honored in the order and cannot be transferred to another passenger.
* As per Air Astana’s cancellation policy, no refund will be given unless the canceled flight coupon is used to purchase a new flight at a lower fare — whichever is lower than the new available fare.
* Each flight itinerary has different fares on different flight segments, and Air Astana booking conditions apply for flight cancellations.
* In the event of a flight seat cancellation, the passenger must cancel the Air Astana booking prior to the closing of check-in hours. If you don't, you can get a ticket at any time
## Air Astana 24 hour Cancellations
A full refund is provided if the ticket is canceled within 24 hours of purchase and can be changed seven days or more from the date of departure booking
Under Air Astana’s 24-hour cancellation policy, you can cancel any flight after 24 hours of booking and receive a full refund within 7 days (i.e., after 168 hours).
Air Astana Cancellation Policy is subject to weather conditions
If Air Astana cancels your flight due to technical problems or weather conditions, contact the airline immediately and ask if you would like to book a new flight on the airline or get a refund on your current flight. In most cases, Astana Airlines will rebook you immediately if you have an earlier flight, but if you can’t make the flight, the airline will try to improve the passenger experience, and arrange accommodation near the airport.
It is important to check with Air Astana to confirm their specific policies and procedures, as cancellations may change over time. Call our customer service line or check our website for the most up-to-date information.
Different Method Air Astana cancellation policy
Air Astana offers its client several options through which they can cancel the flight. This is all we discussed about canceling a flight on Astanaline
**Online:**
Follow these steps to cancel your Air Astana flight:
* Visit Astanaline at https://www.airastana.com/ or remove your account.
* Go to the “Travel” section of the website.
* Find the flight you want to cancel.
* Click “Cancel Flight” and follow the instructions to complete the cancellation process.
**By telephone:**
You can also cancel your Air Astana flight by calling the Air Astana customer service line. Call with your reservation number and other important information.
At the Counter:
If you are at the Air Astana airport ticketing counter or near the kiosk, you can cancel your flight yourself. This is a great option if you need to make last minute changes to your travel plans.
## Air Astana refund policy
The airline’s website states that they do not offer refundable fares, as the fares for all passengers are low but even so, the airline offers a refund when you cancel your ticket