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title: How to Cancel Malwarebytes Subscription?
tags: ["how do i\_cancel my malwarebytes account subscription", "how to\_cancel\_malwarebytes subscription", "how do i\_cancel my malwarebytes subscription", malwarebytes subscription, "cancel\_malwarebytes subscription", "how do i\_cancel\_malwarebytes subscription", malwarebytes subscription cancel, malwarebytes]

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Malwarebytes is one of the leading cybersecurity software providers, offering powerful protection against malware, ransomware, and other online threats.

[![get-started-now](https://hackmd.io/_uploads/rkB2TVc6xe.png)](https://mb.officialredir.com/)


While Malwarebytes offers a free version, many users opt for the premium subscription to take advantage of advanced features like real-time protection, scheduled scans, and more. However, there may come a time when you no longer need the service or wish to cancel your subscription for another reason.

In this guide, we will walk you through the process of canceling your Malwarebytes subscription, how to manage your account after cancellation, and common issues you might encounter during the process.

Why Might You Want to Cancel Malwarebytes Subscription?

Before we dive into the steps on how to cancel your Malwarebytes subscription, it’s important to understand why you might want to cancel:

Not Needed Anymore: You might feel that your device is sufficiently protected by other antivirus or security software.

Switching to a Different Service: If you’ve decided to switch to another antivirus provider that better suits your needs or budget.

Technical Issues: If you're experiencing consistent performance or compatibility issues with Malwarebytes, you may decide to cancel your subscription and look for alternatives.

Financial Reasons: If you no longer want to continue paying for the service, you may want to cancel to avoid the recurring fees.

Whatever the reason, the process of canceling your Malwarebytes subscription is straightforward, and in this guide, we’ll explain how to do it step by step.

How to Cancel Malwarebytes Subscription

There are multiple ways to cancel your Malwarebytes subscription, depending on how you made the initial purchase. You can cancel through the Malwarebytes website, the subscription management portal, or the third-party platform you used to purchase the software (such as Google Play or the Apple App Store). Below are the different methods for canceling your subscription.

Method 1: Cancel via Malwarebytes Website

If you signed up for a Malwarebytes Premium subscription directly through their website, here’s how to cancel it:

Step 1: Log In to Your Malwarebytes Account

Open your web browser and go to the Malwarebytes website.

In the top-right corner, click on the “Sign In” button.

Enter your email address and password to log in to your Malwarebytes account.

Step 2: Access Subscription Settings

Once you’ve logged in to your account, follow these steps:

Navigate to your account dashboard.

Look for the “Subscriptions” or “Billing” section in your account settings.

Select “Manage Subscription” to access the details of your current subscription plan.

Step 3: Cancel Your Subscription

In the Subscription Management area, you will find an option to cancel your subscription. Here’s what to do next:

Click on “Cancel Subscription” or “Cancel Renewal”.

You may be asked to provide feedback on why you’re canceling the subscription. This step is optional.

Confirm your cancellation request.

After completing the steps, your subscription will be canceled. You’ll receive a confirmation email notifying you of the successful cancellation. Your subscription will remain active until the end of the billing cycle, so you can still access premium features until that time.

Method 2: Cancel via Malwarebytes Subscription Management Portal

If you purchased your Malwarebytes subscription through the Malwarebytes Subscription Management Portal, follow these steps:

Step 1: Visit the Subscription Portal

Go to the Malwarebytes Subscription Management Portal at official website.

Log in using the same email address and password associated with your Malwarebytes account.

Step 2: Navigate to Subscription Settings

Once logged in, you should see a list of your active subscriptions.

Click on “Subscription” or “Manage Subscription” to view your active plan.

Look for the "Cancel Subscription" option.

Step 3: Confirm Cancellation

Follow the prompts to confirm that you wish to cancel your subscription. After the cancellation is processed, you will continue to have access to premium features until the end of your current billing cycle.

Method 3: Cancel via Google Play (For Android Users)

If you subscribed to Malwarebytes Premium via the Google Play Store on your Android device, follow these steps to cancel your subscription:

Step 1: Open Google Play Store

Open the Google Play Store on your Android device.

Tap on the Menu icon (three horizontal lines) in the top-left corner.

Select “Subscriptions” from the menu.

Step 2: Locate Malwarebytes Subscription

You’ll see a list of all active subscriptions associated with your Google account.

Find Malwarebytes in the list.

Tap on the Malwarebytes subscription.

Step 3: Cancel the Subscription

Tap on “Cancel Subscription”.

Follow the prompts to confirm your cancellation.

After completing this process, your Malwarebytes subscription will be canceled, and you’ll retain access to premium features until the end of your current billing cycle.

Method 4: Cancel via Apple App Store (For iOS Users)

If you subscribed to Malwarebytes Premium via the Apple App Store on your iPhone or iPad, here’s how to cancel:

Step 1: Open Settings on Your iPhone/iPad

Open the Settings app on your device.

Tap on your name at the top to access your Apple ID settings.

Step 2: Access Subscriptions

Tap on “Subscriptions”.

You’ll see a list of all active subscriptions. Look for Malwarebytes.

Step 3: Cancel the Subscription

Tap on the Malwarebytes subscription.

Select “Cancel Subscription”.

Confirm your cancellation.

Once you complete these steps, you will still have access to your premium subscription until the end of the current billing cycle.

What Happens After Cancelling Malwarebytes Subscription?

Once you’ve canceled your Malwarebytes subscription, here’s what you need to know:

Continued Access: You will still have access to premium features until the end of your current billing cycle. After that, your subscription will be downgraded to the free version.

Free Version: Malwarebytes offers a free version with basic protection, such as malware and ransomware detection. You can continue using the free version after your premium subscription ends.

Refund Policy: Malwarebytes generally offers a 30-day money-back guarantee for customers who cancel their premium subscription within 30 days of purchase. If you're eligible for a refund, it will be processed according to Malwarebytes' refund policy.

Common Issues When Canceling Malwarebytes Subscription

While canceling your Malwarebytes subscription is usually straightforward, there are some common issues that users might face:

1. Subscription Not Appearing

If your subscription isn’t showing up in your account dashboard or the subscription management portal, make sure you are logged in with the correct email address. You may also need to check the platform where you originally purchased the subscription (e.g., Google Play or Apple App Store).

2. Subscription Still Active After Cancellation

If you’ve canceled your subscription but still see charges or access to premium features after your cancellation, make sure to check your account for any pending payments or subscription renewals. Contact Malwarebytes customer support if you continue to experience issues.

3. Refund Issues

If you’re within the 30-day money-back guarantee period and you haven’t received a refund, you should reach out to Malwarebytes support for assistance.

4. Device-Specific Cancellation

Sometimes users experience issues when trying to cancel subscriptions that were purchased via mobile devices (Android or iOS). In this case, ensure that you’re following the correct cancellation process on the respective platform (Google Play or Apple App Store).

Conclusion

Canceling your Malwarebytes subscription is a simple process that can be done via the website, subscription management portal, or the platform through which you purchased the subscription. Whether you’re canceling for personal reasons, switching to a different service, or experiencing technical issues, the steps to cancel are clearly outlined above.

After cancellation, you can continue using the free version of Malwarebytes or choose to re-subscribe at any time. Remember to take advantage of the 30-day money-back guarantee if you’re canceling within that period.