Malwarebytes offers a free trial of its premium subscription to give users a chance to experience its advanced features like real-time protection, ransomware protection, and scheduled scans.
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While the free trial can be a great way to evaluate the software’s effectiveness, you may decide that it’s not the right fit for you, or perhaps you simply don’t want to continue with the paid subscription once the trial ends.
In such cases, knowing how to cancel your Malwarebytes free trial before the trial period ends can save you from being charged for a subscription. This guide will walk you through the steps of canceling the Malwarebytes free trial, including important details about how the trial works, cancellation methods, and troubleshooting tips.
What is Malwarebytes Free Trial?
The Malwarebytes free trial offers users the opportunity to try the premium version of the software for a limited time, typically 14 to 30 days. During this period, you can enjoy all the premium features of Malwarebytes without any restrictions. These premium features usually include:
Real-time Protection: Blocks threats as they happen, rather than waiting for a scheduled scan.
Ransomware Protection: Prevents ransomware from encrypting your files.
Web Protection: Protects against malicious websites and phishing attempts.
Scheduled Scans: Allows you to set up automatic scans for malware.
Advanced Malware Detection: Provides deeper scanning to find hidden threats that standard antivirus software may miss.
However, after the trial period ends, you will need to pay for a subscription to continue using these advanced features. If you decide not to proceed with the paid version, it’s important to cancel the free trial before it automatically converts into a paid subscription.
Why You Should Cancel Malwarebytes Free Trial?
There are a few reasons why you may want to cancel your Malwarebytes free trial:
Not Interested in Premium Features: You might have found that the free version of Malwarebytes meets your needs, and you don’t require the additional features that come with the premium plan.
Already Using Another Antivirus: If you’re using another antivirus or security software, you might prefer to stick with that instead of upgrading to Malwarebytes Premium.
No Longer Need Extra Protection: After using the free trial, you may feel that you no longer need the extra protection, or your needs have changed.
Budget Constraints: If you're on a tight budget, you may prefer to continue using the free version of Malwarebytes rather than paying for a premium subscription.
Regardless of your reasons, canceling your Malwarebytes free trial ensures that you won’t be charged for a subscription once the trial period ends.
How to Cancel Malwarebytes Free Trial
There are multiple ways to cancel your Malwarebytes free trial, depending on how you initially signed up for the trial. Whether you signed up through the Malwarebytes website, Google Play, or the Apple App Store, the cancellation process is relatively simple. Below, we’ll explain the steps for each method.
Method 1: Cancel via Malwarebytes Website
If you signed up for the Malwarebytes free trial directly on the Malwarebytes website, follow these steps to cancel your trial:
Step 1: Log In to Your Malwarebytes Account
Open your web browser and go to official website.
In the top-right corner of the page, click on the “Sign In” button.
Enter your email address and password to log in to your Malwarebytes account.
Step 2: Navigate to Your Subscription Settings
Once logged in, go to your account dashboard.
Look for the “Subscriptions” or “Billing” section.
Click on “Manage Subscription” to access your trial subscription.
Step 3: Cancel the Free Trial
In the Subscription Management section, look for the “Cancel Trial” or “Cancel Subscription” option.
Click on it and confirm your cancellation.
You may be asked to provide feedback on why you’re canceling your trial. This is optional.
Confirm the cancellation.
Your free trial will be canceled immediately, and you won’t be charged when the trial period ends. You will still have access to Malwarebytes Premium features until the end of the trial period.
Method 2: Cancel via Malwarebytes Subscription Management Portal
For users who signed up for a Malwarebytes free trial through the Malwarebytes Subscription Management Portal, follow these steps:
Step 1: Access the Subscription Portal
Visit the Malwarebytes Subscription Management Portal at official website.
Log in with the email address and password you used to sign up for the free trial.
Step 2: Locate Your Free Trial
Once logged in, you should see your active trial subscription listed in the dashboard.
Find your Malwarebytes free trial in the list of subscriptions.
Click on the “Manage” button next to the trial subscription.
Step 3: Cancel the Trial
Look for the option to “Cancel Free Trial” or “Cancel Subscription”.
Confirm your cancellation and follow the prompts.
After canceling, you will still be able to use Malwarebytes Premium until the trial expires.
Method 3: Cancel via Google Play (For Android Users)
If you signed up for the Malwarebytes free trial through the Google Play Store, follow these steps to cancel it:
Step 1: Open Google Play Store
Open the Google Play Store on your Android device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select “Subscriptions” from the menu.
Step 2: Find Malwarebytes Subscription
Scroll through the list of active subscriptions and locate Malwarebytes.
Tap on Malwarebytes to view your subscription details.
Step 3: Cancel the Free Trial
Tap “Cancel Subscription”.
Confirm your cancellation.
Once canceled, you will continue to have access to Malwarebytes Premium features until the end of your trial period.
Method 4: Cancel via Apple App Store (For iOS Users)
If you signed up for the Malwarebytes free trial via the Apple App Store on your iPhone or iPad, you can cancel by following these steps:
Step 1: Open Settings on Your iPhone/iPad
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID settings.
Step 2: Navigate to Subscriptions
Tap “Subscriptions” to view all active subscriptions.
Find Malwarebytes in the list and select it.
Step 3: Cancel the Trial
Tap on the “Cancel Free Trial” option.
Confirm your cancellation.
Your free trial will be canceled, and you’ll continue to have access to Malwarebytes Premium until the trial period ends.
What Happens After Cancelling Malwarebytes Free Trial?
Once you’ve successfully canceled your Malwarebytes free trial, you will not be charged once the trial period ends. Here’s what you can expect after cancellation:
Access to Premium Features: You will continue to enjoy Malwarebytes Premium features until the end of the trial period.
Downgrade to Free Version: Once the free trial expires, your Malwarebytes software will revert to the free version, which still offers basic malware protection.
No Charges: If you’ve canceled your free trial before the billing cycle starts, you will not be charged for the premium subscription.
If you were eligible for the trial version of Malwarebytes Premium, you can always try the service again later by signing up for another free trial or subscribing to the premium plan.
Common Issues When Cancelling Malwarebytes Free Trial
While canceling your Malwarebytes free trial is usually a straightforward process, you may encounter some issues. Here are some common problems and how to resolve them:
1. Trial Subscription Not Showing Up
If your free trial doesn’t appear in the Subscription Management Portal, double-check that you’re logged into the correct Malwarebytes account. You may also want to check if you signed up for the trial via a third-party service (like Google Play or Apple App Store).
2. Can't Find Cancelation Option
If the cancelation option is not readily visible, make sure you’re in the correct section of your account. The option should be clearly labeled as “Cancel Subscription” or “Cancel Trial”.
3. Failed to Cancel Before Trial Ends
If you forget to cancel your free trial and are charged for the subscription, check Malwarebytes’ refund policy to see if you're eligible for a refund. You may still be able to request a refund within a limited period.
4. Billing Errors
If you notice any billing issues after canceling, such as being charged for a subscription you didn’t intend to continue, reach out to Malwarebytes customer support for assistance.
Conclusion
Canceling your Malwarebytes free trial is a simple process that can be done through your Malwarebytes account, Google Play, or the Apple App Store. If you no longer wish to continue with the premium features or don’t want to be charged for the service, canceling the trial before it expires is essential.