---
# System prepended metadata

title: HP Printer Not Connecting to WiFi Internet Problem?
tags: [Call18449576312, HP Printer WiFi Configuration, Secure HP printer Wi-Fi, HP printer Wi-Fi setup, HP scanner not working, HP Printer Not Responding, HP DeskJet WiFi Setup]

---


# **HP Printer Not Connecting to WiFi Internet Problem?**

## **Troubleshoot HP Printer WiFi Connection Issues – Get Live Support at 1‑844‑957‑6312**

If your [HP printer won't connect to your WiFi](https://www.fixitprinter.com/hp-printer-not-connecting-to-wifi-network/) or appears offline, it can bring your work to a halt. Whether you're using HP DeskJet, OfficeJet, ENVY, LaserJet, or Smart Tank, wireless connectivity should be seamless—but issues do happen. Fortunately, most WiFi connection problems can be resolved with a few key steps. And if you’d rather not deal with the hassle, **call 1‑844‑957‑6312** to get professional guidance.
![HP Printer](https://hackmd.io/_uploads/ByQPz5luxx.png)

---

## 1. Why Your HP Printer Refuses to Connect

Before diving into fixes, it's helpful to understand why the printer might be disconnected:

* Outdated or incorrect WiFi password
* Signal interference or weak WiFi coverage
* Printer and computer on different networks
* Corrupted drivers or firmware
* Printer stuck in setup or wrong network
* Router compatibility issues (e.g., WPA3 vs WPA2)

Let’s walk through each possible issue step by step.

---

## 2. Restart Printer, Router, and Device

A quick reset often resolves connectivity conflicts. First, turn off your [HP printer](https://www.fixitprinter.com), router, and computer or mobile device. Wait about 30 seconds, then power everything back on. This allows each device to reset and re-establish a clean connection.
![Fixit Printer](https://hackmd.io/_uploads/rJ6Oz9lugl.png)

---

## 3. Verify Network Name (SSID) and Password

Ensure your device and printer are using **exactly the same WiFi network and password**. Mis-typed characters or targeting a wrong network (e.g., a guest SSID) will prevent connection. Use the Wireless Setup Wizard on the printer to re-enter credentials accurately.

---

## 4. Move Printer Closer or Reduce Interference

If your printer is far from the router or blocked by walls and appliances, it may lose connection. Ideally, place the printer within 8 meters (\~26 ft) of the router. A solid wireless light on the printer indicates a strong signal—or flashing light indicates weak connection.

---

## 5. Ensure Printer and Devices Use 2.4 GHz WiFi

Many HP printers only support 2.4 GHz WiFi bands—not 5 GHz. If your router broadcasts both on the same SSID, the printer may fail to connect. To fix this, temporarily disable the 5 GHz band or create a unique SSID for your 2.4 GHz network. Then use the HP Smart App or Wireless Wizard to set it up.

---

## 6. Reset WiFi Settings on the Printer

Some printers get stuck in old network configurations:

* Access **Settings > Network > Restore Network Defaults** on your printer
* After reset, launch the **Wireless Setup Wizard**
* Re-select your SSID and enter the password manually

If your model doesn’t have this option, a short factory reset (pressing power + wireless for several seconds) may help.

---

## 7. Update Firmware and Reinstall Software

An outdated or corrupted driver can block WiFi detection. Visit HP’s official support site and download the latest firmware and drivers for your model. Then reinstall using the HP Smart App or HP Easy Start. This process also triggers proper network setup from scratch.

---

## 8. Use HP Print and Scan Doctor

On Windows systems, **HP Print and Scan Doctor** is a free diagnostic tool that identifies and fixes network or driver conflicts. Simply download, run it, and follow the guided steps. It can check WiFi setup, drivers, and printer status automatically.

---

## 9. Manual Printer Addition via Software

If your devices don’t detect the printer automatically, try adding it manually:

* Open the HP Smart App or Windows Devices & Printers
* Choose “Add printer manually”
* Enter the printer’s **IP address** (found on Network Configuration report from printer)
* Follow prompts to set it up for wireless printing

If you’re unable to locate the IP or complete setup, **call 1‑844‑957‑6312** for assisted configuration.

---

## 10. Advanced Router Settings

Some routers have features interfering with printer connections:

* **WPA3 security** may block older printers—if available, downgrade to WPA2.
* **MAC filtering**, DHCP reservation, or firewall rules may block device access
* Mesh networks or extenders with same SSID may confuse the printer—disable extender temporarily during setup

If you’re using a mesh or extender, connect just to the main router first, then reintroduce the extender.

---

## 11. When to Call HP Printer Support — 1‑844‑957‑6312

If the above steps do not resolve your issue, it may be time to contact expert help. You should call if:

* Your printer refuses to connect even after resets and updates
* The wireless light blinks steadily and you can’t pair it
* The HP Smart App can't detect the printer
* You need guidance configuring advanced router or mesh settings
* You’ve confirmed credentials but connection still fails

At **1‑844‑957‑6312**, certified HP support technicians can guide you step by step and help restore your printer’s WiFi functionality quickly.
![HP Printer](https://hackmd.io/_uploads/SJ1oGcxOgl.png)

---

##  Tips to Avoid Future WiFi Issues

* Keep your printer firmware and wireless settings updated
* Avoid configuring identical SSIDs for 2.4 and 5 GHz bands
* Restart your router and printer occasionally, especially after configuration changes
* Place the printer in an area with good WiFi coverage
* Use original HP Smart App for setup—not third-party tools

---

##  Supported HP Models

These steps apply to most modern HP wireless printers:

* DeskJet 2700 and 6000 series
* ENVY 6000, 6400, 7100 series
* OfficeJet Pro 9015/9025, 6970 series
* LaserJet Pro M404, MFP M428 series
* Smart Tank Plus and PageWide models

If your model isn’t listed or you need model-specific support, **call 1‑844‑957‑6312** for help.

---

###  Final Thoughts

Dealing with a HP printer that won’t connect to WiFi is frustrating—but usually solvable. From restarting devices and verifying credentials, to resetting network settings and updating firmware, these steps will fix most connection issues. And if you're stuck, expert help is just a phone call away.

**Call HP Printer Support at 1‑844‑957‑6312** for fast, reliable assistance and get your printer connected to your WiFi easily and securely.