# [Develop] Post-mortem report

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:bulb: This template is for post-mortem report that helps designers and PMs finish the analysis note.
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## :eight_spoked_asterisk: Basic Information

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Describe the essential information for this post-mortem. The following is an example, and you can add items you need.
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:white_check_mark:**Date:**
:white_check_mark:**Project Name:**
:white_check_mark:**Project Type:**
:white_check_mark:**Time:**
:white_check_mark:**Author:**

## :triangular_flag_on_post: Summary

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Describe the item you are doing post-mortem in a brief text.
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## :mag_right: Recap of the Events

### :small_blue_diamond: Timeline

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When the events impacted the original schedule, record the time of the event.
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| **Time** | **Event** | **Note** |
|:--------:|:---------:|:--------:|
| | | |
| | | |
| | | |

### :small_blue_diamond: Log

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Show the content of the log file to analyze the event.
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Log content

## Issues

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From the feedback of customers/clients, the Timeline and the Log, find out the issues.
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1. Unexpected surge of traffic caused avoidable delays.
2. New members of customer support team don't have the resource to respond to requests.

## :100: Feedback

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Design the questions for evaluating this project. The following are reference questions; you can add them yourself.
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### :small_blue_diamond: Q1. Are these events avoidable?
#### Answer:
### :small_blue_diamond: Q2. How can we do better and improve next time?
#### Answer:

## :white_check_mark: Action Items

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Does any action/method needed for this project?
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1.
2.