# QuickBooks Error PS038 – Easy Solutions to Fix Payroll Update Errors
If you have encountered QuickBooks Error PS038, you know how frustrating it can be when your payroll update fails.
This error typically appears during the payroll tax table update process and prevents you from downloading the latest payroll updates.

For immediate and professional help, call +1-(855)-954-6208 — our certified QuickBooks experts are ready to resolve this issue for you.
## Understanding QuickBooks Error PS038
[QuickBooks Error PS038](https://hasster.com/blogs/140363/QuickBooks-Error-PS038-Complete-Guide-to-Fix-Payroll-Update-Issues) means the software cannot verify your payroll subscription or there is a problem communicating with Intuit's payroll update servers.
As a result, the payroll update process stops, and you cannot access the latest tax tables required for accurate payroll management.
## Common Causes of QuickBooks Error PS038
The error can occur due to various reasons such as:
* Expired or inactive payroll subscription.
* Incorrect or outdated billing information.
* Network connectivity issues.
* Firewall or antivirus software blocking QuickBooks.
* Damaged or corrupted payroll update files.
* Running QuickBooks without administrative privileges.
* Conflicts caused by multiple QuickBooks versions on the same system.
* Corrupted Paysub.ini file.
## Step-by-Step Guide to Fix QuickBooks Error PS038
Before starting the troubleshooting, make sure to back up your QuickBooks company data. For expert support, call +1-(855)-954-6208 and get direct assistance from our team.
### Step 1: Verify Payroll Subscription Status
Launch QuickBooks.
* Navigate to Employees > My Payroll Service > Account/Billing Info.
* Log in with your Intuit credentials.
* Check if your payroll subscription is active.
* Update billing information if necessary.
### Step 2: Update QuickBooks to the Latest Release
Click Help > Update QuickBooks Desktop.
* Select Update Now and then Get Updates.
* Allow the updates to download and install.
* Restart QuickBooks and try the payroll update again.
### Step 3: Run QuickBooks with Administrative Privileges
* Right-click the QuickBooks icon.
* Select Run as Administrator.
* Attempt the payroll update again.
### Step 4: Rename the Paysub.ini File
* Open File Explorer and go to the folder containing Paysub.ini.
* Rename the file to Paysub.old.
* Restart QuickBooks; a new Paysub.ini will be generated.
* Try to update payroll again.
### Step 5: Temporarily Disable Security Programs
* Disable firewall and antivirus temporarily.
* Perform the payroll update.
* Enable the security software after completing the update.
### Step 6: Repair QuickBooks Installation
* Open Control Panel > Programs and Features.
* Select QuickBooks and click Repair.
* Follow the instructions to complete the repair process.
### Step 7: Check Network and Firewall Settings
Ensure your internet connection is stable.
Configure firewall to allow QuickBooks access to the internet.
Why You Should Fix QuickBooks Error PS038 Immediately
Ignoring this error can result in:
* Payroll processing delays.
* Incorrect tax calculations.
* Possible penalties for late tax payments.
* Employee dissatisfaction.
* Risk of company file corruption.
For immediate support and resolution, call +1-(855)-954-6208 to speak with our QuickBooks specialists.
## FAQs About QuickBooks Error PS038
**What does QuickBooks Error PS038 indicate?**
It means QuickBooks cannot verify your payroll subscription during an update.
**Can I run payroll without fixing this error?**
No, the latest tax tables are essential to run payroll accurately.
**How do I check if my payroll subscription is active?**
Check under Employees > My Payroll Service > Account/Billing Info in QuickBooks.
**Will repairing QuickBooks fix this error?**
Repairing can fix corrupted files but may not resolve subscription or connectivity issues.
**Is it safe to disable antivirus temporarily?**
Yes, but only disable it briefly while performing the payroll update.
**Where can I find the Paysub.ini file?**
It is located in the QuickBooks payroll folder, usually in Program Files.
**What should I do if the issue persists?**
Contact QuickBooks support at +1-(855)-954-6208 for expert help.
**Explore more about**:- [How to Easily Fix QuickBooks Error PS036?](https://hackmd.io/@lenor533/rJimmZUXge)
## Conclusion
QuickBooks Error PS038 is a common payroll update issue that can disrupt your business operations if left unresolved. Following the above steps will help you fix the problem efficiently.
For fast and reliable support, call +1-(855)-954-6208 today and let our QuickBooks experts help you get back on track with smooth payroll processing.