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title: 1-866-203-7571HowtoFixtheCanonG7020NotPrintingColorProblem?

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# 1-866-203-7571 How to Fix the Canon G7020 Not Printing Color Problem?

**Printer Tales at 1-866-203-7571**

The Canon G7020 printer is known for its high-quality printing capabilities and versatility in both black-and-white and color printing. However, like all printers, it can sometimes encounter issues, and one common problem is when it stops printing in color. This can be frustrating, especially if you rely on your printer for professional documents, school projects, or creative tasks. In this comprehensive guide, we will explore step-by-step solutions to fix the Canon G7020 not printing color issue.

### 1. Understanding the Canon G7020 Color Printing Issue

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Before diving into solutions, it's important to understand the possible reasons why your Canon G7020 might not print in color:

* **Empty or Low Ink Cartridges**: The color cartridges may be empty or running low.
* **Clogged Printhead**: Color ink nozzles might be blocked due to dried ink.
* **Incorrect Printer Settings**: The printer may be set to print in black-and-white or grayscale.
* **Driver Issues**: Outdated or corrupted printer drivers can cause printing errors.
* **Software Glitches**: Conflicts with the printing software may prevent color printing.

### 2. Checking Ink Levels

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The first step in troubleshooting color printing issues is to ensure that all ink cartridges have sufficient ink.

1. **Turn on your printer** and ensure it is connected to your computer.
2. Open the **Canon IJ Status Monitor** or **Canon PRINT Inkjet/SELPHY app**.
3. Check the **ink levels for all cartridges** (cyan, magenta, yellow, black).
4. If any color cartridge is low or empty, replace it with a new Canon G7020-compatible ink bottle.

**Tip:** Always use genuine Canon ink bottles to avoid clogging and poor print quality.

### 3. Cleaning the Printhead

A clogged printhead is a common reason for color not printing. You can clean the printhead using the printer’s built-in cleaning utility.

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#### Step-by-Step Guide:

1. **Access the printer menu** on the LCD screen.
2. Navigate to **Setup > Maintenance > Cleaning**.
3. Select **Deep Cleaning** for thorough cleaning.
4. Print a **Nozzle Check Pattern** to see if all colors are printing correctly.

Repeat the cleaning process if necessary. **Caution:** Do not overuse deep cleaning as it consumes a lot of ink.

### 4. Checking Printer Settings

Sometimes the printer settings may be configured to print only in black-and-white or grayscale.

1. Open the document you want to print.
2. Go to **File > Print**.
3. Click **Printer Properties** or **Preferences**.
4. Make sure **Color** is selected instead of **Grayscale**.
5. Click **OK** and try printing again.

### 5. Updating Printer Drivers

Outdated or corrupted drivers can cause printing problems. Updating the Canon G7020 driver can often resolve color printing issues.

#### Steps:

1. Visit the official Canon website.
2. Search for **Canon G7020 drivers**.
3. Download the **latest version compatible with your operating system**.
4. Install the driver and restart your computer.
5. Try printing a test page in color.

### 6. Checking Software Conflicts

If color printing is still not working, there may be a software conflict.

* Disable any third-party print management software.
* Temporarily turn off firewall or antivirus programs to check if they are blocking printer communication.
* Ensure that your document software (Word, Photoshop, PDF viewer) is updated to the latest version.

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### 7. Performing a Printer Reset

A reset can fix minor software glitches affecting color printing.

1. Turn off your Canon G7020 printer.
2. Unplug the power cord from the back.
3. Wait for **5–10 minutes**.
4. Plug the power cord back in and turn on the printer.
5. Try printing a color document.

### 8. Checking the Print Queue

Sometimes, pending or stuck print jobs in the print queue can prevent color printing.

1. Open **Control Panel > Devices and Printers**.
2. Right-click on your Canon G7020 printer and select **See what's printing**.
3. Cancel all pending print jobs.
4. Try printing again.

### 9. Ensuring Proper Paper Selection

The printer may not print color if the wrong paper type is selected.

1. Check the **paper type** loaded in the tray.
2. Go to **Printer Properties > Paper/Quality Settings**.
3. Ensure the correct paper type is selected (e.g., plain paper, photo paper).
4. Print a test page.

### 10. Inspecting Ink Cartridge Installation

Incorrectly installed cartridges can prevent color printing.

1. Open the printer cover.
2. Remove all ink cartridges.
3. Reinsert them, making sure each clicks into place.
4. Close the printer cover and run a test print.

### 11. Contacting Canon Support

If none of the above steps resolve the issue, it might be a hardware problem. Contact Canon support for professional assistance. You can reach **Printer Tales** at **1-866-203-7571** for expert guidance.

### 12. Preventive Tips for Canon G7020

* Regularly check ink levels to prevent running out mid-print.
* Clean the printhead periodically.
* Use genuine Canon ink bottles.
* Avoid long periods of inactivity, as ink can dry in the nozzles.
* Keep the printer firmware and drivers up to date.

### Conclusion

Fixing the Canon G7020 not printing color problem involves a systematic approach: checking ink levels, cleaning printheads, reviewing settings, updating drivers, and performing resets. Most issues can be resolved at home, but professional assistance is available through **Printer Tales at 1-866-203-7571** if needed. Following these steps will help you restore vibrant color printing and keep your Canon G7020 performing optimally.

