# 1-866-203-7571 5 Common Epson Printer Errors and Fixes | Printer Tales

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Epson printers are known for their excellent print quality, reliability, and innovative ink technologies like EcoTank and PrecisionCore. However, like any electronic device, Epson printers can run into technical issues from time to time. These errors can interrupt your workflow, waste ink and paper, and cause frustration—especially when you’re on a deadline.

In this in-depth guide from **Printer Tales**, we’ll explore **five of the most common Epson printer errors**, explain why they happen, and walk you through step-by-step solutions to fix them. Whether your printer shows as offline, won’t print in color, throws cartridge errors, or gets stuck in an error state, this article will help you troubleshoot like a pro.

And if you need instant, expert assistance, you can always call **Printer Tales Support at 1-866-203-7571** for fast, reliable help.

**Printer Tales is just one call away at 1-866-203-7571**

## 1. Epson Printer Offline Error

### What Is the Offline Error?

One of the most frequent problems Epson users face is seeing their printer status as **“Offline”**, even though the printer is powered on and connected. When your Epson printer is offline, your computer can’t communicate with it, so print jobs get stuck in the queue.

### Common Causes

* Loose or faulty USB/Wi-Fi connection
* Incorrect default printer settings
* Outdated or corrupted printer drivers
* Windows or macOS communication issues
* Network changes (new router, new Wi-Fi password, etc.)

### How to Fix Epson Printer Offline Issue

**Step 1: Check Physical and Network Connections**

* Ensure the printer is powered on.
* If using USB, reconnect the cable.
* If using Wi-Fi, confirm your printer is connected to the correct network.

**Step 2: Set Epson as Default Printer (Windows)**

1. Open **Control Panel → Devices and Printers**
2. Right-click your Epson printer
3. Select **Set as Default Printer**

**Step 3: Disable “Use Printer Offline”**

1. Go to **Devices and Printers**
2. Right-click your Epson printer → **See what’s printing**
3. Click **Printer** in the menu
4. Uncheck **Use Printer Offline**

**Step 4: Restart Devices**

* Turn off your printer, computer, and router
* Wait 30 seconds
* Turn them back on

**Step 5: Update or Reinstall Drivers**

* Visit Epson’s official support website
* Download the latest drivers for your model
* Install and restart your system

📞 **Need help fixing your Epson offline issue? Call Printer Tales at 1-866-203-7571.**

## 2. Epson Printer Not Printing Color

### What Is the Issue?

Your Epson printer prints only black and white, even when your document has color. Or the colors appear faded, streaky, or completely missing.

### Common Causes

* Empty or low color ink tanks/cartridges
* Clogged printhead nozzles
* Incorrect print settings (grayscale enabled)
* Air bubbles in EcoTank ink lines
* Old or dried ink

### How to Fix Epson Not Printing Color

**Step 1: Check Ink Levels**

* Open Epson Utility or printer display
* Ensure all color inks (Cyan, Magenta, Yellow) have enough ink

**Step 2: Turn Off Grayscale Printing**

1. Go to **Control Panel → Devices and Printers**
2. Right-click Epson printer → **Printing Preferences**
3. Make sure **Grayscale / Black & White Only** is unchecked

**Step 3: Run Nozzle Check & Head Cleaning**

* Open Epson Utility
* Select **Nozzle Check**
* If lines are broken, run **Head Cleaning**
* Repeat up to 2–3 times if needed

**Step 4: Power Cleaning (EcoTank Models)**

* Use only if regular cleaning doesn’t work
* This flushes ink through the printhead

**Step 5: Refill or Replace Ink**

* Use genuine Epson ink
* Make sure tanks are filled above minimum line

📞 **Still not getting color prints? Call Printer Tales at 1-866-203-7571.**

## 3. Epson Cartridge Not Recognized Error

### What Is the Issue?

Your Epson printer shows a message like:

* “Cartridge Not Recognized”
* “Ink Cartridge Error”
* “Cannot Recognize Ink Cartridge”

### Common Causes

* Improperly installed cartridge
* Dirty cartridge chip contacts
* Incompatible or refilled cartridge
* Firmware update blocking third-party ink

### How to Fix Epson Cartridge Errors

**Step 1: Reinstall Cartridges**

* Open printer cover
* Remove the cartridge
* Reinsert firmly until it clicks

**Step 2: Clean the Chip Contacts**

* Use a lint-free cloth and isopropyl alcohol
* Gently wipe the gold chip area

**Step 3: Restart the Printer**

* Turn off printer
* Unplug for 60 seconds
* Plug back in and power on

**Step 4: Check Compatibility**

* Ensure the cartridge is correct for your Epson model

**Step 5: Roll Back Firmware (If Needed)**

* Some updates block third-party cartridges
* Install an older firmware version if available

📞 **Cartridge error won’t go away? Call Printer Tales at 1-866-203-7571.**

## 4. Epson Printer in Error State

### What Is the Error State?

When your Epson printer says **“Printer in Error State”**, it means Windows or macOS can’t communicate with the device properly. This can stop all printing tasks.

### Common Causes

* Hardware malfunction
* Paper jams
* Outdated drivers
* Print spooler issues
* Corrupted system files

### How to Fix Epson Printer in Error State

**Step 1: Clear Paper Jams**

* Turn off printer
* Open rear and front covers
* Remove stuck paper carefully

**Step 2: Restart Print Spooler (Windows)**

1. Press **Windows + R**, type `services.msc`
2. Find **Print Spooler**
3. Right-click → Restart

**Step 3: Update Drivers**

* Download latest Epson drivers
* Install and restart PC

**Step 4: Run Troubleshooter**

* Windows: Settings → Update & Security → Troubleshoot → Printer

**Step 5: Reinstall Printer**

* Remove printer from Devices and Printers
* Re-add it using latest driver

📞 **Error State driving you crazy? Call Printer Tales at 1-866-203-7571.**

## 5. Epson Paper Jam Error

### What Is the Issue?

Your Epson printer shows a paper jam message, even if you don’t see any paper stuck.

### Common Causes

* Torn paper bits inside rollers
* Dust buildup
* Using wrong paper type
* Misaligned paper guides

### How to Fix Epson Paper Jam Error

**Step 1: Turn Off and Unplug Printer**

**Step 2: Check All Access Areas**

* Rear tray
* Front cover
* Duplex unit (if available)

**Step 3: Remove Debris**

* Use flashlight
* Remove small paper pieces gently

**Step 4: Clean Rollers**

* Use a lint-free cloth with water
* Rotate rollers manually while cleaning

**Step 5: Reload Paper Properly**

* Fan paper stack
* Align guides snugly, not tight

📞 **Paper jam won’t clear? Call Printer Tales at 1-866-203-7571.**

## Bonus Tips to Prevent Epson Printer Errors

✔ Use genuine Epson ink
✔ Keep firmware and drivers updated
✔ Print regularly to avoid clogged heads
✔ Store printer in dust-free area
✔ Use recommended paper types

**Printer Tales is just one call away at 1-866-203-7571**

## When to Call Printer Tales Support

Some Epson printer errors require expert attention—especially when:

* You’ve tried all fixes and nothing works
* Your printer shows repeated hardware errors
* Ink system or motherboard issues are suspected
* You’re unsure about driver or firmware steps

📞 **For fast, professional Epson printer support, call Printer Tales at 1-866-203-7571.**

## Conclusion

Epson printers are powerful and efficient, but errors can happen. The good news is that most Epson printer problems—offline status, color issues, cartridge errors, error states, and paper jams—can be fixed with the right steps.

By following this guide, you can troubleshoot confidently and keep your Epson printer running smoothly. And when DIY steps aren’t enough, **Printer Tales is just one call away at 1-866-203-7571** to get your printer back to perfect working condition.

**Printer Tales is just one call away at 1-866-203-7571**