# 1-866-203-7571 How to Fix Epson 7720 Not Printing Color Problem | Printer Tales
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The **Epson WorkForce WF-7720** is a powerful wide-format all-in-one printer known for its sharp prints, fast speeds, and vibrant color output. However, like many inkjet printers, it can sometimes run into issues—one of the most frustrating being when the **Epson 7720 stops printing in color**.
If your Epson 7720 is only printing in black and white, missing certain colors, or producing faded or streaky prints, you’re not alone. In this detailed guide, we’ll walk you through **every proven method** to fix the Epson 7720 not printing color problem.
If you need immediate expert help, you can always contact **Printer Tales at 1-866-203-7571**.
**Contact Printer Tales at 1-866-203-7571**
## 🔍 Common Symptoms of Epson 7720 Color Printing Problems
Before jumping into fixes, it helps to understand what kind of color issue you’re dealing with:
* Prints only in **black and white**
* One or more colors (Cyan, Magenta, Yellow) missing
* Faded, washed-out, or streaky colors
* Colors don’t match what’s on screen
* Blank pages when printing color images
These problems usually happen due to **clogged printheads, empty cartridges, incorrect settings, outdated drivers, or firmware issues**.
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## ✅ Step 1: Check Ink Levels and Cartridges
The Epson 7720 uses **separate ink cartridges**, and even one empty color can stop color printing.
### What to Do:
1. On your printer screen, go to:
**Home → Setup → Ink Levels**
2. Make sure Cyan, Magenta, Yellow, and Black all have ink.
3. Replace any cartridge that’s:
* Empty
* Very low
* Expired
* Not genuine Epson (some third-party inks cause detection issues)
💡 Tip: Always remove the yellow tape from new cartridges before installing.
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## 🧼 Step 2: Run a Print Head Nozzle Check
Clogged print nozzles are the #1 cause of missing colors.
### How to Run Nozzle Check:
1. On the printer screen:
**Home → Setup → Maintenance → Nozzle Check**
2. Print the test pattern.
3. Examine the result:
* Missing lines = clogged nozzles
If the pattern is incomplete, move to cleaning.
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## 🧽 Step 3: Clean the Print Head
If your nozzle check shows gaps, you must clean the print head.
### Print Head Cleaning Steps:
1. Go to:
**Home → Setup → Maintenance → Head Cleaning**
2. Let the printer run the cleaning cycle.
3. After cleaning, print another nozzle check.
4. Repeat cleaning up to **2–3 times only** (don’t overdo it).
⚠️ If colors still don’t appear after 3 cleanings, stop and let the printer rest for 30–60 minutes before trying again.
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## ⚙️ Step 4: Check Print Settings (Color vs Grayscale)
Sometimes the issue is simply incorrect software settings.
### On Windows:
1. Go to **Control Panel → Devices and Printers**
2. Right-click Epson WF-7720 → **Printing Preferences**
3. Make sure:
* Color is selected
* Grayscale is **unchecked**
### On macOS:
1. Open **Print → Show Details**
2. Under Color Options:
* Choose **Color**
* Not Black & White
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## 🖥️ Step 5: Update or Reinstall Printer Drivers
Outdated or corrupted drivers can stop color printing.
### Fix Driver Issues:
1. Uninstall Epson WF-7720 driver
2. Restart your computer
3. Download the latest driver from Epson’s website
4. Reinstall and test
💡 Tip: Use the **full feature driver**, not the basic one.
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## 🔁 Step 6: Power Reset the Printer
A power reset can fix internal glitches.
### How to Reset:
1. Turn off the printer
2. Unplug from wall
3. Wait 5 minutes
4. Plug back in and turn on
Then try printing a color image again.
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## 🧠 Step 7: Run Print Head Alignment
Misalignment can cause faded or incorrect colors.
### Alignment Steps:
1. Home → Setup → Maintenance → Head Alignment
2. Follow on-screen instructions
3. Print test page and confirm best pattern
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## 🛠️ Step 8: Check for Firmware Updates
Firmware bugs can affect color output.
1. Go to:
**Home → Setup → Firmware Update**
2. Connect to Wi-Fi
3. Install any available update
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## 🧪 Step 9: Try a Different Paper Type
Incorrect paper type settings can cause washed-out colors.
Make sure:
* You choose the right paper (Plain, Photo, Glossy, etc.)
* The paper loaded matches the setting in your print dialog
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## 🚫 Step 10: Disable Economy / Draft Mode
Draft mode reduces ink usage and color quality.
Turn OFF:
* Economy Mode
* Draft Mode
* Ink Saver
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## 🧩 Step 11: Try a Test from Another Device
Print a color image from:
* Another computer
* A phone
* A USB drive
If it prints in color there, your issue is likely software-related.
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## 🔧 Step 12: When to Call for Expert Help
If you’ve tried everything and your Epson 7720 still won’t print color, it could be:
* A damaged print head
* A faulty ink system
* Firmware corruption
At that point, it’s best to talk to professionals.
📞 **Call Printer Tales Support at 1-866-203-7571**
They can help you:
* Diagnose the problem
* Walk you through advanced fixes
* Get your Epson 7720 printing in color again fast
**Contact Printer Tales at 1-866-203-7571**
## 🌈 Prevent Epson 7720 Color Issues in the Future
To avoid this problem again:
✔ Print at least once a week
✔ Use genuine Epson ink
✔ Keep printer in a dust-free area
✔ Don’t leave cartridges empty
✔ Always shut down properly
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## 🏁 Conclusion
The **Epson WF-7720 not printing color problem** is common—but in most cases, it’s easy to fix with the right steps. From checking ink levels and cleaning the print head to updating drivers and fixing print settings, these solutions resolve the issue for most users.
If you still need help, don’t waste time guessing.
📞 **Contact Printer Tales at 1-866-203-7571** for fast, reliable Epson printer support.