AirAsia flight change policy

AirAsia’s flight change policy has undergone some special changes to make traveling with the airline convenient and flexible. Airlines are encouraging passengers to reschedule their flights rather than canceling their entire reservation. However, we recommend that you know the rules before proceeding.

AirAsia will not charge change fees if changes are made within 24 hours of booking, as long as departure is at least 7 days later.

Low-cost and Value Pack ticket holders who change their reservations after 24 hours will be required to pay a change fee.

Premium Flex and Premium Flatbed ticket holders may also change their reservation after the 24 hours have expired.

AirAsia will refund the unused portion as a future travel credit. The remainder of the trip is valid for one year.

A passenger can make changes up to 48 hours before his scheduled departure time. However, business class passengers can rebook their flights up to 4 hours before departure.

If the new flight costs less than the original flight, the airline will not refund the remaining amount. However, if the new flight is more expensive than the previous flight, passengers must pay the difference.

AirAsia’s flight change policy applies to bookings made via the website, AirAsia mobile app, or AirAsia customer support number. If you change your itinerary, all benefits, additions, and upgrades will be applied subject to availability on the new flight.

Important points about AirAsia’s flight change policy:
If you purchase your AirAsia ticket through an unauthorized portal, you should be aware that the airline will charge you the full amount of your ticket as a booking change fee, as per AirAsia’s flight change rules.

Additionally, according to AirAsia’s rebooking policy, any unused portion of your ticket will be refunded and can be used for future purchases.

Additionally, if AirAsia cancels a trip due to technical issues, passengers are entitled to a full refund and can reschedule their trip free of charge.

Please note that if you have purchased a non-refundable ticket, AirAsia will charge you the full amount of your ticket as a change fee.

How to change flight at AirAsia?
Via official website
The recommended steps are:

Go to the login page https://www.airasia.com/. And [phone]

Enter your credentials to log in and go to the “My Bookings” tab.

Select the flight you booked and make your changes.

To change your date, select a new flight date based on availability.

You then pay the AirAsia ticket price on the change date or the difference (if any) between the original ticket price and the new ticket price. Payment can be made by credit card, debit card, etc. After payment is completed, confirmation and payment will be completed and a new ticket will be sent to your registered email address or phone number.

How to change AirAsia flight time via mobile app
Here are the steps:

Launch the AirAsia mobile application on your device.

Next, enter the information required to log into your account.

The next step is to enter the booking code and the passenger’s last name to get the booking details.

Select the flight you booked and make the necessary changes (time, cabin class, date, destination, etc.).

Click the Edit option and make the desired changes.

Then, pay the flight change fee using the payment method provided.

After completing your invoice payment, AirAsia will send a reservation confirmation email to your registered email address and phone number.

Note: AirAsia does not charge change fees if passengers change their booking within the free change period. Therefore, it makes sense for passengers to own premium flex and premium flatbed tickets.

By offline method
For offline changes, AirAsia will charge a service fee in addition to the AirAsia flight change fee, even if the change is made within the risk-free window.

There are several ways to change your flight offline. they are:

At the AirAsia ticket counter
Please go to the AirAsia ticket counter and provide your BIG member login information to the manager. Please ask the representative to make any necessary changes to your flight reservation (change of flight date). You will be asked to fill out a change form. Fill in the required information in the form provided. The agent will check whether the requested change is possible and may require payment of an AirAsia flight date change fee along with a service fee. Make the payment (e.g. AirAsia change date ticket price) and then receive your new ticket. By phone (Customer consultation number)

Follow the steps below:
Dial AirAsia’s toll-free number and select your preferred language. If necessary, please consult your tour guide about changing the flight route on your behalf. The agency may require you to complete a change form and pay a flight change fee to receive a new e-ticket at your registered email address or phone number.

AirAsia flight change fee
AirAsia flight change fees vary depending on various factors. Rebooking fees do not need to apply to all passengers. If cancellation is made within 24 hours of booking and departure is 7 days later, the airline will offer a free itinerary change. However, change fees will apply after the 24-hour risk-free period. Here is a list of change fees for specific fares:

Change fee
Flight change: $150

Name change $200

Goal change: $150

Infant flight change fee: $100

Key points to ensure a smooth process while changing the flight at AirAsia
Booking Conditions
Check the terms and conditions of your original booking to understand the airline’s policies regarding flight changes.

Be aware of any fees or charges associated with changing flights.

Flight Availability
Confirm the availability of the desired new flight.

Consider the time and date constraints that might affect your options.

Time Frame
Note any time restrictions for making changes. Some airlines have specific windows during which changes can be made.

Fees
Understand the fees associated with changing flights. Be aware of any fare differences that may apply.

Booking Class and Fare Rules
Check if your original booking class is available on the new flight. Understand any fare rules that may impact your ability to change the flight.

Online vs. Offline Changes
Determine whether you can make the changes online through the airline’s website or if you need to contact customer support.

Contact Information
Ensure your contact information with the airline is up to date in case they need to reach you regarding the change.

Confirmation
Get a confirmation of the flight change, either through email or a reference number.

Travel Insurance
Review your travel insurance policy to see if it covers any costs associated with flight changes.

Check Visa Requirements
If you are traveling internationally, ensure that you comply with visa requirements for the new destination and that your existing visa is still valid.

Baggage Considerations
Confirm whether your baggage allowance and fees will be affected by the flight change.

Review Itinerary
Double-check your updated itinerary to ensure all details are accurate.

Emergency Contacts
Keep emergency contacts and relevant airline contact information handy in case any issues arise during the process.

Cancellation Policy
Understand the airline’s cancellation policy in case you need to explore alternative options.

Check-in Procedures
Familiarize yourself with the check-in procedures for the new flight, especially if there are any changes.

FAQs on Air Asia Flight change policy
1. What is Air Asia’s policy on flight changes?
Air Asia allows passengers to make changes to their flights under certain conditions. Changes can be made to the date, time, and destination of the flight. However, it’s important to note that changes are subject to availability, and fees may apply. Passengers are advised to check the specific terms and conditions related to their booking for more details.

2. How can I change my Air Asia flight?
To change your Air Asia flight, you can log in to the official Air Asia website or use the mobile app. Navigate to the “Manage Booking” section, where you can find options for changing your flight details. Keep in mind that changes may incur additional charges, and the availability of alternative flights depends on various factors.

3. Are there fees associated with changing a flight on Air Asia?
Yes, changing a flight on Air Asia usually involves fees. The amount of the fee depends on various factors, including the type of ticket, the time of the change, and the availability of alternative flights. It’s recommended to review the fare conditions and terms of the booking to understand the specific charges that may apply.

4. Can I change the name on my Air Asia booking?
Air Asia typically does not allow changes to the name on a booking once it is confirmed. It’s essential to ensure that the passenger’s name matches the name on the booking and the identification documents used during the journey. If there are significant discrepancies, passengers may need to contact Air Asia’s customer support for assistance.

5. What should I do if I need to change my flight due to unforeseen circumstances, such as a medical emergency?
In case of unforeseen circumstances, such as a medical emergency, passengers are advised to contact Air Asia’s customer support as soon as possible. The airline may have special provisions or considerations for such situations. Be prepared to provide documentation or proof of the emergency to facilitate the change process. Keep in mind that policies may vary, and it’s important to communicate with the airline promptly for the best assistance.

Reference URL — https://groups.google.com/u/1/g/air-asia-flights/c/cS-RBzWv2h0