<h1><strong>[GET HELP] Error AF (Mechanical failure error) &ndash; Why am I getting charged by</strong></h1> <p><span style="font-weight: 400;">NortonLifeLock Inc.? (2026)</span></p> <p><strong>📞 Billing Resolution Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Verification &amp; Refund Processing</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> High-Level Dispute Resolution &amp; Immediate Cancellation</span></p> <h2><strong>Why did this charge appear on my statement during Error AF (Mechanical failure error)?</strong></h2> <p><span style="font-weight: 400;">If you see a charge from </span><strong>DRI*NORTON</strong><span style="font-weight: 400;">, </span><strong>SYMANTEC*RENEWAL</strong><span style="font-weight: 400;">, or </span><strong>NORTON*LIFELOCK</strong><span style="font-weight: 400;">, it is almost always an </span><strong>automatic renewal</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> In 2026, Norton processes renewals up to </span><strong>35 days early</strong><span style="font-weight: 400;"> to avoid any lapse in protection during the payment &ldquo;handshake&rdquo; between your bank and their servers.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> Users often notice these charges when troubleshooting or reporting </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;">.</span></p> <h2><strong>Common 2026 Norton renewal prices (seen while reporting Error AF)</strong></h2> <table> <tbody> <tr> <td> <p><strong>Norton Plan</strong></p> </td> <td> <p><strong>Intro Price (Year 1)</strong></p> </td> <td> <p><strong>Renewal Price (Year 2+)</strong></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton 360 Standard</span></p> </td> <td> <p><span style="font-weight: 400;">$39.99</span></p> </td> <td> <p><span style="font-weight: 400;">$94.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton 360 Deluxe</span></p> </td> <td> <p><span style="font-weight: 400;">$49.99</span></p> </td> <td> <p><span style="font-weight: 400;">$119.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton LifeLock Select</span></p> </td> <td> <p><span style="font-weight: 400;">$99.99</span></p> </td> <td> <p><span style="font-weight: 400;">$189.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton Ultimate Plus</span></p> </td> <td> <p><span style="font-weight: 400;">$299.99</span></p> </td> <td> <p><span style="font-weight: 400;">$364.99</span></p> </td> </tr> </tbody> </table> <h2><strong>Identifying &ldquo;mystery&rdquo; descriptors linked with Error AF complaints</strong></h2> <p><span style="font-weight: 400;">Banks often shorten merchant names. If you see these strings, they are legitimate Norton-related transactions:</span></p> <ul> <li style="font-weight: 400;"><strong>DRI*NORTON</strong><span style="font-weight: 400;"> &ndash; Digital River (Norton&rsquo;s main payment processor)</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>GEN DIGITAL</strong><span style="font-weight: 400;"> &ndash; Parent company of Norton, Avast, and LifeLock</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>SYMANTEC</strong><span style="font-weight: 400;"> &ndash; Legacy name for Norton&rsquo;s security infrastructure</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <h2><strong>⚠️ Scam alert related to Error AF</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If you receive an email invoice for </span><strong>$499.00 or more</strong><span style="font-weight: 400;">, it is very likely a phishing scam.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Real Norton consumer renewals rarely exceed </span><strong>$400</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Always verify the real transaction while reporting </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;"> at</span><span style="font-weight: 400;"><br /></span> <strong>📞 +1-855-508-8955</strong><strong><br /><br /></strong></li> </ul> <h2><strong>🛡️ 60-day money-back guarantee (2026 &ndash; applies even if you reported Error AF)</strong></h2> <ul> <li style="font-weight: 400;"><strong>Annual subscriptions</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Full refund if requested within </span><strong>60 days</strong><span style="font-weight: 400;"> of the charge date.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Monthly subscriptions</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Refund must be requested within </span><strong>14 days</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Pro-rated option</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If you are past 60 days, you may still qualify for a </span><strong>pro-rated credit</strong><span style="font-weight: 400;"> for the remaining term.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ How to stop future charges immediately when reporting Error AF</strong></h2> <p><span style="font-weight: 400;">To bypass automated systems and make sure your card is removed from the billing vault, speak with a billing verification specialist.</span></p> <p><strong>📞 Norton dispute hotline:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p> <p><span style="font-weight: 400;">Use this line to:</span></p> <ul> <li style="font-weight: 400;"><strong>Request a full refund</strong><span style="font-weight: 400;"> &ndash; for unrecognized or unwanted renewals linked to an </span><strong>Error AF</strong><span style="font-weight: 400;"> case.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Cancel auto-renewal</strong><span style="font-weight: 400;"> &ndash; stop future billing without losing current protection.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Consolidate accounts</strong><span style="font-weight: 400;"> &ndash; if you are being double-billed for multiple devices.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Verify fraud</strong><span style="font-weight: 400;"> &ndash; confirm whether a suspicious invoice related to </span><strong>Error AF</strong><span style="font-weight: 400;"> is real.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <h2><strong>[GET HELP] Error AF (Mechanical failure error) &ndash;</strong></h2> <p><span style="font-weight: 400;">HP Inc. Instant Ink billing &amp; lockout (2026)</span></p> <p><strong>📞 Billing &amp; Technical Sync Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Recovery &amp; Hardware Authorization</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> High-Level Sync Resolution (CA &amp; TX residents)</span></p> <h2><strong>Why did my printer stop working and show Error AF (Mechanical failure error) even though I still have ink?</strong></h2> <p><span style="font-weight: 400;">If you are enrolled in HP Instant Ink, your cartridges are digitally </span><strong>leased</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> In 2026, your printer can automatically disable those cartridges and trigger</span><span style="font-weight: 400;"><br /></span> <strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;"> when any of the following occurs:</span></p> <ul> <li style="font-weight: 400;"><strong>The &ldquo;phone-home&rdquo; failure</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Your printer has not connected to the internet for </span><strong>24+ hours</strong><span style="font-weight: 400;"> to verify billing status.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Subscription sync error</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You updated your credit card, but the printer is still linked to the expired billing token.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Firmware deadlock</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A 2026 firmware update (for example, KB5073455) blocks the Web Services handshake and causes the printer to display </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ Resolving Error AF (Mechanical failure error) and &ldquo;Offline&rdquo; status</strong></h2> <p><span style="font-weight: 400;">Residents in Houston and San Francisco report that normal restarts do not clear this hardware panic.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> Use the 2026 semi-full reset for </span><strong>Error AF</strong><span style="font-weight: 400;">.</span></p> <ul> <li style="font-weight: 400;"><strong>Hard reset</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Unplug the power cord from the printer </span><strong>while it is still ON</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Unplug the other end from the wall.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wait </span><strong>60 seconds</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>The #6 bypass (for Error AF)</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">While plugging the cord back in, press and hold the </span><strong>#</strong><span style="font-weight: 400;"> and </span><strong>6</strong><span style="font-weight: 400;"> buttons.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Release only when the HP logo appears.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">This clears the stale token that triggers </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Port mapping</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If the printer still shows Offline with </span><strong>Error AF</strong><span style="font-weight: 400;">:</span><span style="font-weight: 400;"><br /><br /></span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Go to </span><strong>Printer Properties &gt; Ports</strong><span style="font-weight: 400;"> on your PC</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Uncheck the </span><strong>WSD</strong><span style="font-weight: 400;"> port</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Add a </span><strong>Standard TCP/IP Port</strong><span style="font-weight: 400;"> using your printer&rsquo;s IP address</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> </ul> <h2><strong>🛡️ 2026 HP Instant Ink refund &amp; cancellation policy (when affected by Error AF)</strong></h2> <p><span style="font-weight: 400;">HP&rsquo;s 2026 terms are stricter, but state laws in California and Texas provide limited relief.</span></p> <ul> <li style="font-weight: 400;"><strong>&ldquo;Rent-to-print&rdquo; rule</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If you cancel:</span><span style="font-weight: 400;"><br /><br /></span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">your Instant Ink cartridges stop working immediately</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">you must switch to retail cartridges to continue printing after </span><strong>Error AF</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <li style="font-weight: 400;"><strong>The 15-day law</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If you were charged for a top-up without a 15-day notice in Texas, or</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">if the Cancel button in the HP Smart app is hidden in California,</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">you may qualify for a priority refund when reporting </span><strong>Error AF</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Pro-rated credit</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If your printer was locked by </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;"> for more than </span><strong>48 hours</strong><span style="font-weight: 400;"> because of an HP server issue, you may receive a </span><strong>one-month service credit</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ HP priority resolution desk &ndash; Error AF (Mechanical failure error)</strong></h2> <p><span style="font-weight: 400;">To bypass automated chat systems and manually re-authorize cartridges affected by </span><strong>Error AF</strong><span style="font-weight: 400;">, contact a specialist.</span></p> <p><strong>📞 HP support &amp; billing hotline:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p> <p><span style="font-weight: 400;">Use this line to:</span></p> <ul> <li style="font-weight: 400;"><strong>Bypass hardware lockouts</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Remote re-authorization for </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Request subscription refunds</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">For unrecognized or duplicate charges related to </span><strong>Error AF</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Force-sync account</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If your printer will not recognize a new payment method after </span><strong>Error AF</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Cancel without lockdown</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Guidance on switching back to retail cartridges after </span><strong>Error AF</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>2026 state-specific note &ndash; Error AF (Mechanical failure error)</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Many users in </span><strong>California and Texas</strong><span style="font-weight: 400;"> are reporting a recurring </span><strong>subscription deadlock</strong><span style="font-weight: 400;"> that appears together with </span><strong>Error AF (Mechanical failure error)</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">This happens when a </span><strong>V3-token sync</strong><span style="font-weight: 400;"> fails on new high-speed fiber networks in cities such as </span><strong>Austin</strong><span style="font-weight: 400;"> and </span><strong>Los Angeles</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The software or printer can continue to show </span><strong>Expired</strong><span style="font-weight: 400;"> or </span><strong>Error AF</strong><span style="font-weight: 400;">, even after successful payment.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <p><span style="font-weight: 400;">Under the 2026 updates to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">California&rsquo;s Automatic Renewal Law (ARL), and</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Texas HB 2859</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <p><span style="font-weight: 400;">you may be entitled to a refund if:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">the cancellation process related to </span><strong>Error AF</strong><span style="font-weight: 400;"> was intentionally burdensome, or</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <p><span style="font-weight: 400;">a clear </span><strong>15-day pre-renewal notice</strong><span style="font-weight: 400;"> was not provided.</span></p>