<h1><strong>[GET HELP] Scan Error 201 &ndash; Unexpected Norton charge (2026)</strong></h1> <p><span style="font-weight: 400;">NortonLifeLock Inc.</span></p> <p><strong>📞 Billing Resolution Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Verification &amp; Refund Processing</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> Urgent dispute handling &amp; instant cancellation</span></p> <h2><strong>Why did this charge show up while I&rsquo;m dealing with Scan Error 201?</strong></h2> <p><span style="font-weight: 400;">If your bank statement shows </span><strong>DRI*NORTON</strong><span style="font-weight: 400;">, </span><strong>SYMANTEC*RENEWAL</strong><span style="font-weight: 400;">, or </span><strong>NORTON*LIFELOCK</strong><span style="font-weight: 400;">, the charge is usually generated by Norton&rsquo;s </span><strong>automatic renewal system</strong><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">In 2026, renewals are processed </span><strong>as early as 30&ndash;35 days before</strong><span style="font-weight: 400;"> your expiry date so protection does not pause during bank-to-server verification.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> Many users only notice the billing activity when troubleshooting or reporting </span><strong>Scan Error 201</strong><span style="font-weight: 400;">.</span></p> <h2><strong>Common 2026 Norton pricing seen during Scan Error 201 cases</strong></h2> <table> <tbody> <tr> <td> <p><strong>Norton Plan</strong></p> </td> <td> <p><strong>Intro Price (Year 1)</strong></p> </td> <td> <p><strong>Renewal Price (Year 2+)</strong></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton 360 Standard</span></p> </td> <td> <p><span style="font-weight: 400;">$39.99</span></p> </td> <td> <p><span style="font-weight: 400;">$94.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton 360 Deluxe</span></p> </td> <td> <p><span style="font-weight: 400;">$49.99</span></p> </td> <td> <p><span style="font-weight: 400;">$119.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton LifeLock Select</span></p> </td> <td> <p><span style="font-weight: 400;">$99.99</span></p> </td> <td> <p><span style="font-weight: 400;">$189.99</span></p> </td> </tr> <tr> <td> <p><span style="font-weight: 400;">Norton Ultimate Plus</span></p> </td> <td> <p><span style="font-weight: 400;">$299.99</span></p> </td> <td> <p><span style="font-weight: 400;">$364.99</span></p> </td> </tr> </tbody> </table> <h2><strong>How to recognize unknown Norton charges linked to Scan Error 201</strong></h2> <p><span style="font-weight: 400;">Banks often shorten the merchant name. These entries normally belong to Norton:</span></p> <ul> <li style="font-weight: 400;"><strong>DRI*NORTON</strong><span style="font-weight: 400;"> &ndash; Digital River (primary Norton billing processor)</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>GEN DIGITAL</strong><span style="font-weight: 400;"> &ndash; Parent company of Norton, Avast and LifeLock</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>SYMANTEC</strong><span style="font-weight: 400;"> &ndash; Former Norton brand still used in backend systems</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <h2><strong>⚠️ Scam warning related to Scan Error 201</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Any email or pop-up claiming you must pay </span><strong>$499 or more</strong><span style="font-weight: 400;"> to fix </span><em><span style="font-weight: 400;">Scan Error 201</span></em><span style="font-weight: 400;"> is very likely a scam.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Typical consumer renewals almost never go above </span><strong>$400</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Always confirm your real charge by calling:</span><span style="font-weight: 400;"><br /></span> <strong>📞 +1-855-508-8955</strong><strong><br /><br /></strong></li> </ul> <h2><strong>🛡️ 2026 Norton refund rules (even if you reported Scan Error 201)</strong></h2> <ul> <li style="font-weight: 400;"><strong>Yearly plans</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Full refund if requested within </span><strong>60 days</strong><span style="font-weight: 400;"> from the charge date.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Monthly plans</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Refund requests must be made within </span><strong>14 days</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Pro-rated credit</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">After the refund window, you may still receive a partial credit for unused time.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ Stop future Norton billing while resolving Scan Error 201</strong></h2> <p><span style="font-weight: 400;">To avoid automated chat systems and remove your card from Norton&rsquo;s billing vault, contact a billing specialist.</span></p> <p><strong>📞 Norton dispute &amp; cancellation line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p> <p><span style="font-weight: 400;">Use this line to:</span></p> <ul> <li style="font-weight: 400;"><strong>Ask for a refund</strong><span style="font-weight: 400;"> for an unexpected renewal linked to a </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> report</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Turn off auto-renewal</strong><span style="font-weight: 400;"> without losing your current protection</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Merge duplicate accounts</strong><span style="font-weight: 400;"> if more than one device is billed</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Confirm suspicious invoices</strong><span style="font-weight: 400;"> mentioning </span><strong>Scan Error 201</strong><strong><br /><br /></strong></li> </ul> <h2><strong>[GET HELP] Scan Error 201 &ndash; HP Instant Ink billing &amp; printer lock (2026)</strong></h2> <p><span style="font-weight: 400;">HP Inc.</span></p> <p><strong>📞 Billing &amp; Technical Sync Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Recovery &amp; Hardware Authorization</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> High-level sync support (CA &amp; TX users)</span></p> <h2><strong>Why does my printer show Scan Error 201 even though ink is installed?</strong></h2> <p><span style="font-weight: 400;">If you use HP Instant Ink, the cartridges are tied to your subscription digitally.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> In 2026, your printer may disable them and display </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> when:</span></p> <ul> <li style="font-weight: 400;"><strong>Online verification fails</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">The printer has not connected to HP servers for over </span><strong>24 hours</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Payment update did not sync</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Your card was changed, but the printer is still linked to an expired billing token.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Firmware handshake failure</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A recent 2026 firmware update (for example, KB5073455) blocks the Web Services check and triggers </span><strong>Scan Error 201</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ Fixing Scan Error 201 and &ldquo;Printer Offline&rdquo; status</strong></h2> <ul> <li style="font-weight: 400;"><strong>Power reset</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Leave the printer switched ON.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Remove the power cable from the printer and from the wall.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Wait </span><strong>60 seconds</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>#6 recovery start (for Scan Error 201)</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Plug the power cable back in.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hold the </span><strong>#</strong><span style="font-weight: 400;"> and </span><strong>6</strong><span style="font-weight: 400;"> keys together.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Release only after the HP logo appears.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">This clears the expired internal token that often causes </span><strong>Scan Error 201</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Manual port configuration</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If the device still shows Offline with </span><strong>Scan Error 201</strong><span style="font-weight: 400;">:</span><span style="font-weight: 400;"><br /><br /></span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Open </span><strong>Printer Properties &gt; Ports</strong><strong><br /><br /></strong></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Disable the </span><strong>WSD</strong><span style="font-weight: 400;"> port</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Add a </span><strong>Standard TCP/IP port</strong><span style="font-weight: 400;"> using your printer&rsquo;s IP address</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> </ul> <h2><strong>🛡️ 2026 HP Instant Ink refund &amp; cancellation rules for Scan Error 201</strong></h2> <ul> <li style="font-weight: 400;"><strong>Subscription cartridge rule</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">After cancellation:</span><span style="font-weight: 400;"><br /><br /></span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Instant Ink cartridges stop working immediately</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">retail cartridges are required to continue printing.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <li style="font-weight: 400;"><strong>15-day notice protection</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If a top-up charge was made without proper 15-day notice in Texas, or</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">if the cancel option is hidden in the HP Smart app in California,</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">you may qualify for a priority refund for a </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> incident.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <li style="font-weight: 400;"><strong>Service credit</strong><strong><br /><br /></strong></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">If your printer stayed locked by </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> for more than </span><strong>48 hours</strong><span style="font-weight: 400;"> due to an HP system issue, you may receive a </span><strong>one-month service credit</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> </ul> <h2><strong>🛠️ HP priority desk for Scan Error 201</strong></h2> <p><strong>📞 HP support &amp; billing hotline:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p> <p><span style="font-weight: 400;">Use this number to:</span></p> <ul> <li style="font-weight: 400;"><strong>Unlock cartridges remotely</strong><span style="font-weight: 400;"> when </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> blocks printing</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Request billing refunds</strong><span style="font-weight: 400;"> for duplicate or unknown Instant Ink charges</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Resync your account</strong><span style="font-weight: 400;"> after updating your payment method</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><strong>Exit Instant Ink safely</strong><span style="font-weight: 400;"> and move back to store-bought cartridges</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <h2><strong>2026 state-specific notice &ndash; Scan Error 201</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Users in </span><strong>California and Texas</strong><span style="font-weight: 400;"> are reporting a recurring subscription deadlock that appears together with </span><strong>Scan Error 201</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">This usually happens when a </span><strong>V3 token synchronization</strong><span style="font-weight: 400;"> fails on new fiber networks in cities such as </span><strong>Austin</strong><span style="font-weight: 400;"> and </span><strong>Los Angeles</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The device may continue to display </span><strong>Expired</strong><span style="font-weight: 400;"> or </span><strong>Scan Error 201</strong><span style="font-weight: 400;"> even after payment is confirmed.</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <p><span style="font-weight: 400;">Under the 2026 updates to California&rsquo;s Automatic Renewal Law (ARL) and Texas HB 2859, you may be entitled to a refund if:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">the cancellation process was made unreasonably difficult, or</span><span style="font-weight: 400;"><br /><br /></span></li> </ul> <h1><span style="font-weight: 400;">you were not given a clear </span><strong>15-day renewal notice</strong><span style="font-weight: 400;">.</span></h1>