<h1><strong>[GET HELP] Driver Unavailable – Unexpected Norton charge (2026)</strong></h1>
<p><span style="font-weight: 400;">NortonLifeLock Inc.</span></p>
<p><strong>📞 Billing Resolution Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Verification & Refund Processing</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> Urgent dispute handling & instant cancellation</span></p>
<h2><strong>Why did this charge appear while I’m fixing Driver Unavailable?</strong></h2>
<p><span style="font-weight: 400;">If your bank statement shows </span><strong>DRI*NORTON</strong><span style="font-weight: 400;">, </span><strong>SYMANTEC*RENEWAL</strong><span style="font-weight: 400;">, or </span><strong>NORTON*LIFELOCK</strong><span style="font-weight: 400;">, the charge is typically created by Norton’s </span><strong>automatic renewal system</strong><span style="font-weight: 400;">.</span></p>
<p><span style="font-weight: 400;">In 2026, renewals can be processed </span><strong>30–35 days before</strong><span style="font-weight: 400;"> the actual expiry date so your protection does not pause during bank-to-server verification.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> Many users only notice the billing activity while troubleshooting </span><strong>Driver Unavailable</strong><span style="font-weight: 400;">.</span></p>
<h2><strong>Common 2026 Norton pricing seen during Driver Unavailable cases</strong></h2>
<table>
<tbody>
<tr>
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<p><strong>Norton Plan</strong></p>
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<p><strong>Intro Price (Year 1)</strong></p>
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<p><strong>Renewal Price (Year 2+)</strong></p>
</td>
</tr>
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<td>
<p><span style="font-weight: 400;">Norton 360 Standard</span></p>
</td>
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<p><span style="font-weight: 400;">$39.99</span></p>
</td>
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<p><span style="font-weight: 400;">$94.99</span></p>
</td>
</tr>
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<p><span style="font-weight: 400;">Norton 360 Deluxe</span></p>
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<p><span style="font-weight: 400;">$49.99</span></p>
</td>
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<p><span style="font-weight: 400;">$119.99</span></p>
</td>
</tr>
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<p><span style="font-weight: 400;">Norton LifeLock Select</span></p>
</td>
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<p><span style="font-weight: 400;">$99.99</span></p>
</td>
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<p><span style="font-weight: 400;">$189.99</span></p>
</td>
</tr>
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<p><span style="font-weight: 400;">Norton Ultimate Plus</span></p>
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<p><span style="font-weight: 400;">$299.99</span></p>
</td>
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<p><span style="font-weight: 400;">$364.99</span></p>
</td>
</tr>
</tbody>
</table>
<h2><strong>How to recognize unknown Norton charges linked to Driver Unavailable</strong></h2>
<p><span style="font-weight: 400;">Banks often shorten merchant names. These descriptions normally belong to Norton:</span></p>
<ul>
<li style="font-weight: 400;"><strong>DRI*NORTON</strong><span style="font-weight: 400;"> – Digital River (Norton’s primary billing processor)</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>GEN DIGITAL</strong><span style="font-weight: 400;"> – Parent company of Norton, Avast and LifeLock</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>SYMANTEC</strong><span style="font-weight: 400;"> – Former Norton brand still used by backend systems</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<h2><strong>⚠️ Scam warning related to Driver Unavailable</strong></h2>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Emails or pop-ups asking you to pay </span><strong>$499 or more</strong><span style="font-weight: 400;"> to fix </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> are usually scams.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Real consumer renewals rarely exceed </span><strong>$400</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Always confirm your actual transaction by calling:</span><span style="font-weight: 400;"><br /></span> <strong>📞 +1-855-508-8955</strong><strong><br /><br /></strong></li>
</ul>
<h2><strong>🛡️ 2026 Norton refund rules (even if you reported Driver Unavailable)</strong></h2>
<ul>
<li style="font-weight: 400;"><strong>Yearly plans</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Full refund if requested within </span><strong>60 days</strong><span style="font-weight: 400;"> of the charge date.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Monthly plans</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Refund requests must be made within </span><strong>14 days</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Pro-rated credit</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">After the refund window, you may still qualify for partial credit for unused time.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
</ul>
<h2><strong>🛠️ Stop future Norton billing while resolving Driver Unavailable</strong></h2>
<p><span style="font-weight: 400;">To avoid automated chat systems and remove your card from the billing vault, contact a billing specialist.</span></p>
<p><strong>📞 Norton dispute & cancellation line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p>
<p><span style="font-weight: 400;">Use this line to:</span></p>
<ul>
<li style="font-weight: 400;"><strong>Request a refund</strong><span style="font-weight: 400;"> for an unexpected renewal linked to a </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> issue</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Disable auto-renewal</strong><span style="font-weight: 400;"> without losing your active protection</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Merge duplicate accounts</strong><span style="font-weight: 400;"> if multiple devices are being billed</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Confirm suspicious invoices</strong><span style="font-weight: 400;"> that mention </span><strong>Driver Unavailable</strong><strong><br /><br /></strong></li>
</ul>
<h2><strong>[GET HELP] Driver Unavailable – HP Instant Ink billing & printer lock (2026)</strong></h2>
<p><span style="font-weight: 400;">HP Inc.</span></p>
<p><strong>📞 Billing & Technical Sync Line:</strong><span style="font-weight: 400;"> +1-855-508-8955</span><span style="font-weight: 400;"><br /></span> <strong>Department:</strong><span style="font-weight: 400;"> Subscription Recovery & Hardware Authorization</span><span style="font-weight: 400;"><br /></span> <strong>Priority:</strong><span style="font-weight: 400;"> High-level sync support (CA & TX users)</span></p>
<h2><strong>Why does my printer show Driver Unavailable even though ink is installed?</strong></h2>
<p><span style="font-weight: 400;">If you use HP Instant Ink, the cartridges are digitally linked to your subscription.</span><span style="font-weight: 400;"><br /></span><span style="font-weight: 400;"> In 2026, your printer may disable them and display </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> when:</span></p>
<ul>
<li style="font-weight: 400;"><strong>Online verification fails</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">The printer has not contacted HP servers for more than </span><strong>24 hours</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Payment update did not sync</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Your card was updated, but the printer is still tied to an expired billing token.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Firmware handshake failure</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">A recent 2026 firmware update (for example, KB5073455) blocks the Web Services check and triggers </span><strong>Driver Unavailable</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
</ul>
<h2><strong>🛠️ Fixing Driver Unavailable and “Printer Offline” status</strong></h2>
<ul>
<li style="font-weight: 400;"><strong>Power reset</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Keep the printer switched ON.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Remove the power cable from the printer and the wall.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Wait </span><strong>60 seconds</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>#6 recovery start (for Driver Unavailable)</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Plug the power cable back in.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Hold the </span><strong>#</strong><span style="font-weight: 400;"> and </span><strong>6</strong><span style="font-weight: 400;"> keys together.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Release only after the HP logo appears.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">This clears the expired internal token that commonly causes </span><strong>Driver Unavailable</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Manual port configuration</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">If the device still shows Offline with </span><strong>Driver Unavailable</strong><span style="font-weight: 400;">:</span><span style="font-weight: 400;"><br /><br /></span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Open </span><strong>Printer Properties > Ports</strong><strong><br /><br /></strong></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Disable the </span><strong>WSD</strong><span style="font-weight: 400;"> port</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Add a </span><strong>Standard TCP/IP port</strong><span style="font-weight: 400;"> using the printer’s IP address</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
</ul>
</ul>
<h2><strong>🛡️ 2026 HP Instant Ink refund & cancellation rules for Driver Unavailable</strong></h2>
<ul>
<li style="font-weight: 400;"><strong>Subscription cartridge rule</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">After cancellation:</span><span style="font-weight: 400;"><br /><br /></span></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Instant Ink cartridges stop working immediately</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">retail cartridges are required to continue printing.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
</ul>
<li style="font-weight: 400;"><strong>15-day notice protection</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">If a top-up charge was made without a proper 15-day notice in Texas, or</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">if the cancel option is hidden in the HP Smart app in California,</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">you may qualify for a priority refund for a </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> incident.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<li style="font-weight: 400;"><strong>Service credit</strong><strong><br /><br /></strong></li>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">If your printer remained locked by </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> for more than </span><strong>48 hours</strong><span style="font-weight: 400;"> because of an HP system issue, you may receive a </span><strong>one-month service credit</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
</ul>
<h2><strong>🛠️ HP priority desk for Driver Unavailable</strong></h2>
<p><strong>📞 HP support & billing hotline:</strong><span style="font-weight: 400;"> +1-855-508-8955</span></p>
<p><span style="font-weight: 400;">Use this number to:</span></p>
<ul>
<li style="font-weight: 400;"><strong>Unlock cartridges remotely</strong><span style="font-weight: 400;"> when </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> blocks printing</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Request billing refunds</strong><span style="font-weight: 400;"> for duplicate or unknown Instant Ink charges</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Resync your account</strong><span style="font-weight: 400;"> after updating your payment method</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><strong>Exit Instant Ink safely</strong><span style="font-weight: 400;"> and move back to store-bought cartridges</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<h2><strong>2026 state-specific notice – Driver Unavailable</strong></h2>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Users in </span><strong>California and Texas</strong><span style="font-weight: 400;"> are reporting a recurring subscription deadlock that appears together with </span><strong>Driver Unavailable</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">This usually occurs when a </span><strong>V3 token synchronization</strong><span style="font-weight: 400;"> fails on new fiber networks in cities such as </span><strong>Austin</strong><span style="font-weight: 400;"> and </span><strong>Los Angeles</strong><span style="font-weight: 400;">.</span><span style="font-weight: 400;"><br /><br /></span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The device may continue to display </span><strong>Expired</strong><span style="font-weight: 400;"> or </span><strong>Driver Unavailable</strong><span style="font-weight: 400;"> even after payment is confirmed.</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<p><span style="font-weight: 400;">Under the 2026 updates to California’s Automatic Renewal Law (ARL) and Texas HB 2859, you may be entitled to a refund if:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">the cancellation process was made unreasonably difficult, or</span><span style="font-weight: 400;"><br /><br /></span></li>
</ul>
<p><span style="font-weight: 400;">you were not provided a clear </span><strong>15-day pre-renewal notice</strong><span style="font-weight: 400;">.</span></p>