**🛑 {FIXED} Sophos Home Subscription Not Showing or Expired? (2026 Update)**

If you have successfully purchased a Sophos Home Premium plan but your software still shows "Expired" or "Trial," your device is currently vulnerable. Follow these high-priority steps to force a license sync:

**1. The 60-Second Fix: Dashboard Re-authentication**

Sophos Home relies entirely on its cloud dashboard. If the communication between your PC and the Sophos cloud is interrupted, the license status will not update.

Log in to your Sophos Home Dashboard at my.sophos.com.

Check if your device appears in the list. If it is grayed out, click on the Device Name.

Select Renew Now or Sync.

**2. Manual License Key Activation**

If you received an activation code via email, it must be manually linked to your account.

In the Dashboard, click on your Email Address (top right).

Select My Account.

Enter your Premium License Key and click Apply.

Restart the Sophos agent on your computer to trigger the update.

⚠️ IMMEDIATE ACTIVATION SUPPORT If the steps above do not restore your "Premium" status, there is likely a server-side registration failure or a device limit conflict.

Recovery Hotline: [phone]
Status: Active / Toll-Free
Department: Activation & License Management