<div> <div> <div dir="ltr"> <h1 data-path-to-node="0"><strong data-path-to-node="0" data-index-in-node="0">{FIXED} Malwarebytes Subscription Not Showing or Expired? | 2026 Fix</strong></h1> <p data-path-to-node="1">If your Malwarebytes Premium app is displaying an&nbsp;<strong data-path-to-node="1" data-index-in-node="50">"Expired"</strong>&nbsp;status or your subscription is not showing after a recent payment, you are likely facing a&nbsp;<strong data-path-to-node="1" data-index-in-node="151">2026 License Sync Failure</strong>. This occurs when the software on your device fails to "handshake" with the Malwarebytes cloud servers to verify your new license token.</p> <p data-path-to-node="2">📞&nbsp;<strong data-path-to-node="2" data-index-in-node="3">Malwarebytes Priority Support:</strong>&nbsp;<strong data-path-to-node="2" data-index-in-node="34">+1-855&ndash;508&ndash;8955</strong>&nbsp;(Talk to a Human for 24/7 Subscription &amp; Activation Help)</p> <hr data-path-to-node="3" /> <h3 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">Why Your Malwarebytes Status is Incorrect in 2026</strong></h3> <p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">Description:</strong>&nbsp;In 2026, the primary cause for subscription errors is&nbsp;<strong data-path-to-node="5" data-index-in-node="67">Cloud Token Isolation</strong>. Even if your payment was successful, the device may still be anchored to your 2025 expiration data.</p> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,0,0"><strong data-path-to-node="6,0,0" data-index-in-node="0">The Silent Renewal Sync:</strong>&nbsp;If your subscription renewed automatically (processed via Cleverbridge), the app may require a manual refresh to acknowledge the new 2026 expiration date.</p> </li> <li> <p data-path-to-node="6,1,0"><strong data-path-to-node="6,1,0" data-index-in-node="0">Account Mismatch:</strong>&nbsp;Your purchase might be linked to a different email address than the one currently signed into the app.</p> </li> <li> <p data-path-to-node="6,2,0"><strong data-path-to-node="6,2,0" data-index-in-node="0">Handshake Block:</strong>&nbsp;Local security settings or VPNs can sometimes prevent the Malwarebytes service from reaching the verification server to update your status.</p> </li> </ul> <hr data-path-to-node="7" /> <h3 data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">🛠️ The 2026 "Cloud Handshake" Fix</strong></h3> <p data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">Description:</strong>&nbsp;Follow these steps to force your software to recognize your active 2026 subscription:</p> <h4 data-path-to-node="10"><strong data-path-to-node="10" data-index-in-node="0">Step 1: The Deactivate/Reactivate Reset</strong></h4> <ol start="1" data-path-to-node="11"> <li> <p data-path-to-node="11,0,0">Open the Malwarebytes app on your Windows or Mac computer.</p> </li> <li> <p data-path-to-node="11,1,0">Click the&nbsp;<strong data-path-to-node="11,1,0" data-index-in-node="10">Gear (Settings)</strong>&nbsp;icon in the top-right corner.</p> </li> <li> <p data-path-to-node="11,2,0">Go to the&nbsp;<strong data-path-to-node="11,2,0" data-index-in-node="10">Account</strong>&nbsp;tab.</p> </li> <li> <p data-path-to-node="11,3,0">Click&nbsp;<strong data-path-to-node="11,3,0" data-index-in-node="6">Deactivate</strong>&nbsp;or&nbsp;<strong data-path-to-node="11,3,0" data-index-in-node="20">Sign Out</strong>.</p> </li> <li> <p data-path-to-node="11,4,0">Wait 30 seconds, then click&nbsp;<strong data-path-to-node="11,4,0" data-index-in-node="28">Activate Now</strong>&nbsp;or&nbsp;<strong data-path-to-node="11,4,0" data-index-in-node="44">Sign In</strong>&nbsp;and enter your credentials. This forces a fresh license check.</p> </li> </ol> <h4 data-path-to-node="12"><strong data-path-to-node="12" data-index-in-node="0">Step 2: Verify via "My Account" Portal</strong></h4> <ol start="1" data-path-to-node="13"> <li> <p data-path-to-node="13,0,0">Go to&nbsp;<a href="https://my.malwarebytes.com/" target="_blank" rel="noopener" data-hveid="0" data-ved="0CAAQ_4QMahgKEwistoae0rySAxUAAAAAHQAAAAAQ8wc">my.malwarebytes.com</a>&nbsp;and sign in.</p> </li> <li> <p data-path-to-node="13,1,0">Check the&nbsp;<strong data-path-to-node="13,1,0" data-index-in-node="10">Subscriptions</strong>&nbsp;tab to ensure your license is listed as&nbsp;<strong data-path-to-node="13,1,0" data-index-in-node="64">Active</strong>.</p> </li> <li> <p data-path-to-node="13,2,0">If the subscription is missing, use the&nbsp;<strong data-path-to-node="13,2,0" data-index-in-node="40">"Find my purchase"</strong>&nbsp;tool or contact&nbsp;<strong data-path-to-node="13,2,0" data-index-in-node="75">+1-855&ndash;508&ndash;8955</strong>&nbsp;to link your Order ID (usually starting with&nbsp;<code data-path-to-node="13,2,0" data-index-in-node="136">CBL</code>&nbsp;or&nbsp;<code data-path-to-node="13,2,0" data-index-in-node="143">MWB</code>).</p> </li> </ol> <h4 data-path-to-node="14"><strong data-path-to-node="14" data-index-in-node="0">Step 3: Clear the License Cache (Mobile)</strong></h4> <ol start="1" data-path-to-node="15"> <li> <p data-path-to-node="15,0,0">On Android or iOS, go to the app settings and select&nbsp;<strong data-path-to-node="15,0,0" data-index-in-node="53">"Restore Purchase."</strong></p> </li> <li> <p data-path-to-node="15,1,0">If the status remains "Free," sign out of the app, restart your phone, and sign back in while connected to a stable Wi-Fi network (no VPN).</p> </li> </ol> <hr data-path-to-node="16" /> <h3 data-path-to-node="17"><strong data-path-to-node="17" data-index-in-node="0">📍 Priority Billing Assistance</strong></h3> <p data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">Description:</strong>&nbsp;Direct support for resolving unrecognized charges and annual renewal reversals.</p> <ul data-path-to-node="19"> <li> <p data-path-to-node="19,0,0"><strong data-path-to-node="19,0,0" data-index-in-node="0">Billing &amp; Refund Hotline:</strong>&nbsp;<strong data-path-to-node="19,0,0" data-index-in-node="26">+1-855&ndash;508&ndash;8955</strong>&nbsp;(USA, Canada, &amp; Global 2026 Support).</p> </li> <li> <p data-path-to-node="19,1,0"><strong data-path-to-node="19,1,0" data-index-in-node="0">Refund Policy:</strong>&nbsp;Annual plans are covered by a&nbsp;<strong data-path-to-node="19,1,0" data-index-in-node="45">60-day money-back guarantee</strong>.</p> </li> <li> <p data-path-to-node="19,2,0"><strong data-path-to-node="19,2,0" data-index-in-node="0">Order Search:</strong>&nbsp;Search your email for&nbsp;<strong data-path-to-node="19,2,0" data-index-in-node="36">"Cleverbridge"</strong>&nbsp;to find your 2026 transaction details.</p> </li> </ul> <hr data-path-to-node="20" /> <h3 data-path-to-node="21"><strong data-path-to-node="21" data-index-in-node="0">Frequently Asked Questions (FAQ)</strong></h3> <p data-path-to-node="22"><strong data-path-to-node="22" data-index-in-node="0">Q: Why was I charged by "CBI*Cleverbridge"?</strong>&nbsp;<strong data-path-to-node="22" data-index-in-node="44">A:</strong>&nbsp;Cleverbridge is the official 2026 payment processor for Malwarebytes. This charge is typically for an automatic subscription renewal. If you did not authorize this, call&nbsp;<strong data-path-to-node="22" data-index-in-node="217">+1-855&ndash;508&ndash;8955</strong>&nbsp;to talk to a human for an immediate refund.</p> <p data-path-to-node="23"><strong data-path-to-node="23" data-index-in-node="0">Q: How do I stop future automatic billing?</strong>&nbsp;<strong data-path-to-node="23" data-index-in-node="43">A:</strong>&nbsp;Log into your account portal at&nbsp;<code data-path-to-node="23" data-index-in-node="78">my.malwarebytes.com</code>, go to the&nbsp;<strong data-path-to-node="23" data-index-in-node="109">Billing</strong>&nbsp;section, and toggle&nbsp;<strong data-path-to-node="23" data-index-in-node="137">"Auto-renewal"</strong>&nbsp;to&nbsp;<strong data-path-to-node="23" data-index-in-node="155">OFF</strong>.</p> <p data-path-to-node="24"><strong data-path-to-node="24" data-index-in-node="0">Q: What if I see a "UA_500" activation error?</strong>&nbsp;<strong data-path-to-node="24" data-index-in-node="46">A:</strong>&nbsp;This is a server-side communication error. Ensure your system date and time are correct, or call the support desk for manual license injection.</p> <p data-path-to-node="25">⚠️&nbsp;<strong data-path-to-node="25" data-index-in-node="3">URGENT ACTIVATION HELP:</strong>&nbsp;If your status still shows "Expired" or you cannot find your license key, call&nbsp;<strong data-path-to-node="25" data-index-in-node="106">+1-855&ndash;508&ndash;8955</strong>. We can help you talk to a human to manually realign your 2026 subscription and ensure your device is protected.</p> </div> </div> </div>