# How do I cancel subscriptions on Cox?
# 【[phone] 】

## How to cancel Cox subscriptions (streaming / app extras)

1. **Access the “Apps” menu**【[phone] 】
On your Cox / Contour or Cox streaming device, use the remote (or voice command) to open the **Apps** screen.

2. **Select the service you want to cancel**
In the list of apps, highlight the specific subscription you want to end.

3. **Choose “Manage My Subscriptions” / “Unsubscribe”**
After selecting the service, choose **“Manage My Subscriptions”** or similar, then select **“Unsubscribe”**. Confirm when prompted.

4. **Verify cancellation**
A confirmation pop-up should appear. Follow through (“OK”, “Close”) to finalize.

5. **Check your next bill / account statements**
Make sure the subscription doesn’t appear again, or note that the service access ends at the end of the current billing period.

If you don’t see the “Manage My Subscriptions” option for a particular app or in your device’s menu, you might need to **contact Cox customer support** to cancel that specific subscription. ([Cox Community][2])

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## FAQs

**Q: Can I cancel all my Cox services (including subscriptions) in one go?**
A: Canceling Cox’s main services (internet, TV, etc.) is separate from canceling add-on subscriptions. You’ll need to cancel each app/service (as above) or have Cox customer support help you. For full Cox service cancellation, you can chat or call 1-800-234-3993.

**Q: Will I lose access immediately after I unsubscribe?**
A: Usually you’ll retain access for the remainder of the current billing period. The cancellation often stops auto-renewal rather than cutting off service instantly.

**Q: What if I can’t find the subscription in the Apps menu?**
A: Some services are “third-party” add-ons that may not be manageable directly. In that case, reach out to Cox support or the third-party provider to unsubscribe. Some users report having to use chat or email to get those cancelled.

**Q: Can I cancel recurring payments / billing to Cox?**
A: If you use Cox’s “EasyPay” for automatic payments, you can cancel that via their business billing portal.

**Q: How do I manage a subscription that I set up through Cox (not directly)?**
A: Cox says to contact their Customer Support (1-800-234-3993) to manage subscriptions created through Cox.

If you tell me which subscription (e.g. a streaming app like Showtime, STARZ, or a Cox TV channel add-on) you want to cancel and which Cox device or plan you use, I can give you **exact steps** for your case. Do you want me to walk you through for *your* subscription?