How to cancel AT&T service on app ?

You can cancel your [**[phone]**] AT&T service directly through the **myAT&T app**, which provides a convenient and secure way to manage your account without needing to call customer service. The process varies slightly depending on whether you have a **wireless**, **internet**, or **prepaid** plan.

For **postpaid wireless customers**, open the **myAT&T app** and sign in using your User ID and password. Once logged in, go to **Profile → Account Settings → Manage My Plan**. From there, select the line or service you want to cancel. Scroll down and tap **Cancel Service** or **Remove Line**. Follow the on-screen instructions to confirm your cancellation request. You’ll receive a confirmation email or text once your request is processed. Keep this for your records.

If your device is on an installment plan or contract, AT&T may require you to pay any **remaining balance or early termination fees** before your cancellation takes effect. Be sure to check your billing details under **Billing & Payments** in the app before finalizing your cancellation.

For **AT&T Prepaid customers**, the process is even simpler. Open the **myAT&T Prepaid app** (or sign in via [[phone]], go to **Payments**, and turn **AutoPay** off. Once AutoPay is disabled, your account will automatically expire at the end of your current paid period—no further steps required.

For **AT&T Internet, TV, or Home Phone** services, the app may direct you to contact customer support or use the **Live Chat** option within the app for final confirmation.

Always remember to **return any rented equipment** such as modems or receivers after canceling. Failure to do so could result in additional fees.

The myAT&T app offers an easy, step-by-step way to manage and cancel services securely — all from your phone, without needing to make a call.