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QuickBooks Multi-User Mode Not Working: Set It Up Instantly
QuickBooks offers a feature that allows you to access company files over the network, which are not even stored on your local device. This is an inbuilt feature of QuickBooks, mainly known as multi-user mode. Using this functionality, multiple users from different workstations can access company files simultaneously over the network. However, being this advantageous, it is also prone to errors like multi-user mode not working within QuickBooks desktop. To set up multi-user mode in your software, you must install QuickBooks database server manager to allow multiple users to access company files simultaneously.
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Factors Leading to the Error Multi-User Mode Not Working
- Improper installation of QuickBooks can prevent you from setting up the multi-user mode.
- Misconfiguration can be the cause of this error.
- Firewalls or other security settings block communication between users and servers.
- If you have a misconfigured file, you need permission to switch from single-user to multi-user mode.
- Issues with internet connectivity may cause this error.
- All the users over the network must have the same QuickBooks version. Different versions may lead to this error.
- If your company file is damaged, you may be trapped by this error.
Expert Proven Solutions To Rectify The Multi-User Not Working Error
If you have been troubled with this error for so long and couldn’t solve it. Try these below methods to eradiate it instantly:
Step 1: Set folder permissions
Verify whether the permissions are set correctly:
- Go to the File Explorer from the start menu option.
- You need to perform right-click on the folder that contains your company file and then click Properties.
- Go to the Advanced under the Security tab.
- First, tap on QBDataServiceUserXX and then click on Edit.
- Now, you have to make sure that the following settings are Allowed:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions
If your permissions aren’t set correctly:
- You need to perform right-click on the folder that contains your company file and then click Properties.
- Tap to Security, and then Edit.
- Next, go to the option QBDataServiceUserXX and tap Full Control. Later, click Allow.
- Finally, end it by selecting Apply and then OK.
Step 2: Ensure you have downloaded the QBDB server manager
To go further with the next steps, you have to ensure you have installed the QBDB server manager, which will help set it to multi-user mode.
Step 3: Set the window admin rights
The error might occur if firewall settings restrict QuickBooks from setting multi-user mode. You need to configure the firewall settings and review the Windows admin rights.
Step 4: Scanning folder using the QBDB server manager
- Launch the start menu on the computer that is hosting company files.
- To open the QBDB server manager, you can type database in the search field.
- Move to the Scan Folders tab.
- Go to the Browse option. Now, get into the folder that contains your company file(QBW).
- After it is finished, click OK.
- Click Start Scan when you are ready.
After the scanning process is finished, you can access the company files from the server.
Step 5: Turn on hosting on the server computer:
- Select Utilities from the file menu.
- Go with the option Host Multi-User Access. Then, pick Yes to confirm.
Binding Up
In conclusion, QuickBooks has a multi-user mode functionality that allows multiple users to access company files over the network simultaneously. But sometimes, it throws errors, and the reasons why it causes the multi-user mode not working error have been discussed above, along with the solutions. Read the complete blog to get valuable insights from it.
