# Let’s Troubleshoot QuickBooks Error PS038 ![lets-troubleshoot-quickbooks-error-ps038](https://hackmd.io/_uploads/r1ifeC_uyx.png) <p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">When trying to send paychecks online, users encounter <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks error PS038</strong>, resulting in paychecks being stuck in the system as 'Online to send.' This prevents payroll processing until the error is resolved, making it imperative to address the issue promptly.</p><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">The PS038 error code was earlier resolved in QuickBooks 2018, but it has resurfaced, causing concern among users. This blog aims to delve into the reasons behind the reappearance of this QuickBooks payroll update error and offer swift keys to address it. By analyzing the root causes of the error, we can provide effective remedies to help users overcome this reversal and continue their payroll functions seamlessly.</p><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline;"><span style="color: #212121; font-family: Lora, serif;"><span style="font-size: 20px; white-space-collapse: preserve;"><b>If error PS038 is restricting your payroll processes, don't worry. Call at our Toll-Free Number 1.855.738.2784 to merge with our certified experts for prompt assistance. We'll help resolve the issue swiftly without any disruption to your processes or data, ensuring payroll runs smoothly and efficiently.</b></span></span></p><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-size: 26px;">Causes Responsible To Start QuickBooks Desktop Error PS038</span></h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">You can investigate and identify the reasons behind <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks desktop error PS038</strong> within your system. This analysis helps diagnose the issue and facilitate its resolution.</p><p style="text-align: left;"></p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">The PS038 error may occur due to using an outdated QuickBooks application. Maintaining your software up-to-date is important to stave off such errors and ensure smooth functionality.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Failure to correct QuickBooks payroll and download the most recent tax tables could result in encountering the PS038 error. Regular updates are crucial to avoid such problems and maintain precise payroll processing.</span></li></ul><div style="text-align: center;"><span style="color: #212121;"><span style="white-space-collapse: preserve;"><b>Also Recommended: <a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/qbcfmonitorservice-not-running-on-this-computer/">What is QBCFMonitorService Not Running on this Computer?</a></b></span></span></div><p></p><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-size: 26px;">Solving PS038 in QuickBooks Desktop&nbsp;</span></h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">If you're experiencing <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">PS038 in QuickBooks Desktop</strong>, you can determine it by following the troubleshooting steps summarized in this blog. Simply adhere to the steps provided in the specified order for a swift solution.</p><h3 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-size: 24px;">Solution 1: Ensure Your QuickBooks Application is Up-to-Date</span></h3><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">To resolve payroll error PS038, it's important to confirm that you're using the latest version of QuickBooks. The process of updating QuickBooks involves the following steps:</p><p style="text-align: left;"></p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Begin by opening the QB application and accessing the ‘Help’ menu.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">From there, select the ‘Update QuickBooks Desktop’ option and click on ‘Update Now’ located at the top-right corner.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Choose ‘Get Updates,’ and once the update download is complete, close and reopen your application to check for the PS038 error in QuickBooks Desktop.</span></li></ul><p></p><h3 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-size: 24px;">Solution 2: Employ Payroll Data and Company File Backup</span></h3><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Encountering error PS038 can lead to challenges accessing payroll data or company files. In such instances, utilizing backup options can facilitate the smooth operation of QuickBooks.</p><p style="text-align: left;"></p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Go to the ‘File’ tab on QB's main menu.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Select ‘Backup Company,’ then choose ‘Local Backup.’</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">When the ‘Create Backup’ page appears, select ‘Local Backup.’</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Access the ‘Options’ section and open the ‘Backup Options’ window.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Click ‘Browse’ to specify the save location.</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Confirm and save the file by clicking ‘OK.’</span></li></ul><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Make sure to choose a local drive for backup storage.</span></li></ul><p></p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Verify if the QB error PS038 persists.</span></li></ul><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;"><strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks Error PS038</strong> can be fixed by following the troubleshooting steps outlined in our comprehensive blog. For further help, users can contact our QuickBooks payroll error support experts at our Toll-Free Number<strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"> 1.855.738.2784 </strong>to resolve all their QuickBooks-related problems.</p><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: center; vertical-align: baseline;"><span style="color: #212121; font-family: Lora, serif;"><span style="font-size: 20px; white-space-collapse: preserve;"><b>Recommended To Read: <a href="https://hackmd.io/@kimwatson332/effective-ways-to-tackle-quickbooks-bank-errors">How Do I Fix QuickBooks Bank Errors?</a></b></span></span></p>