# How to Permanently Rectify QuickBooks Error 5502?


<p>If you&nbsp;<span style="box-sizing: border-box; margin: 0px; padding: 0px;">recently modified your QuickBooks company file, like modifying the file size, it can cause connectivity issues. When QuickBooks fails to connect to the server to update the data, it can lead to&nbsp;<strong>QuickBooks error 5502</strong>. This error code can arise for</span>&nbsp;many reasons, like syncing issues or the malfunctioning of the sync manager in QB. If you get QuickBooks error code 5502, you can follow the solutions below to address it.</p><p><i><b></b></i></p><blockquote><i><b>You can reach out to us at 1.855.738.2784 to get assistance from our QB technical team in case you are unable to perform the steps or resolve the error message on your own.</b></i></blockquote><p></p><h2 style="text-align: left;">What Common Causes can lead to Error 5502 in QuickBooks Desktop?</h2><div>QuickBooks sync error 5502 can occur due to the following possible reasons –</div><div><ol style="text-align: left;"><li>The connection between your workstations and server computer has been severed.</li><li>Your company file size is significantly larger than the required limit, and you must compress it.</li><li>Your QuickBooks data file is damaged or has the wrong extension type.</li><li>Your company file is stored on an external drive or in the cloud instead of the local storage location of your computer.&nbsp;</li><li>The sync manager used to sync QB files is not running correctly, or the manager has malfunctioned.&nbsp;</li><li>There are issues with the online services that are causing sync issues with QB data.</li></ol><h2 style="text-align: left;">How to Reliably Resolve QuickBooks Error Message 5502?</h2></div><div>Error code 5502 in QuickBooks can be quickly addressed using the solutions below.</div><h3 style="text-align: left;">Solution 1 – Activate the QB Server Manager from the File Tab</h3><div>You can eliminate QuickBooks syncing issues by activating the QB database server manager.</div><div><ol style="text-align: left;"><li>Access QB on your server computer. Tap the File tab and click the Open or Restore Company option.</li><li>Open a Company File and locate your data file by hitting the Next button.</li><li>Select the Open File in Multi-User Mode option and hit Open to log in to the data file.&nbsp;</li><li>Click on the Close Company/ Log Off option and tap the Windows icon to search the panel.</li><li>Type <b><a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/install-quickbooks-database-server-manager/">QuickBooks Database Server Manager</a></b> and select the option to open a new window to scan folders.&nbsp;</li><li>Hit browse to choose the folder in which your company file is kept, and hit Start Scan to scan the file for issues.</li></ol><h3 style="text-align: left;">Solution 2 – Update the Sync Manager from the Help Menu</h3></div><div>You can update your sync manager from the help menu to resolve the Intuit error code 5502 if your sync manager is outdated.</div><div><ol style="text-align: left;"><li>Open Intuit Sync Manager and access a company file to change to the Disable option from the Sync Enabled option.</li><li>Go to the Help menu and clear the sync settings, followed by exiting the sync manager.&nbsp;</li><li>Rename the manager in the C drive by adding. OLD to the end of the file name, then look for updates.</li></ol><h2 style="text-align: left;">Conclusion</h2></div><div>You can follow the steps in this blog to address <b>QuickBooks Error 5502</b>. If this error code persists, you can call us at <b>1.855.738.2784</b> to get assistance from our QB professional team.</div><div style="text-align: center;"><b><i>You can also read: <a href="https://hackmd.io/@kimwatson332/benefits-of-using-quickbooks-data-services-a-detailed-guide">How to Fix QuickBooks Data Services?</a></i></b></div>