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title: How to Fix Bank Feed Not Working in QuickBooks Online

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# How to Fix Bank Feed Not Working in QuickBooks Online
1. Refresh Your Bank Connection

This is the simplest and often the most effective fix.

Navigate to the Banking tab.

Select your bank.

Click Update.

If the issue was temporary, transactions should begin downloading again.

2. Re-enter Your Online Banking Credentials

If you’ve changed your password or QuickBooks detects a login error:

Go to Banking.

Select your bank account.

Click Edit or Manage Connections.

Enter the updated username/password.

This resolves most login-related issues.

3. Try a Private or Incognito Browser Window

This step helps identify cache-related problems.

Chrome: Ctrl + Shift + N

Edge: Ctrl + Shift + P

Safari: File → New Private Window

Log in to QuickBooks and attempt the bank update again.

4. Clear Cache and Browser Data

If incognito mode works, your browser cache may be corrupted.

In Chrome:
Settings → Privacy & Security → Clear Browsing Data → Cached Images and Files → Clear

Restart your browser and reconnect the bank feed.

5. Reauthorize Your Bank Connection

Many banks require reauthorization every 90 days for security purposes.

Go to Banking.

Click Reconnect or Reauthorize when prompted.

Follow the on-screen steps.

This renewal allows QuickBooks to continue importing your transactions.

6. Log In Directly to Your Bank’s Website

Sometimes the bank requires action before QuickBooks can reconnect.
Check for:

Security alerts

Locked accounts

Required verification codes

Updated terms of service

Completing these steps often restores the feed automatically.

7. Disconnect and Reconnect the Bank Account

Only use this option when no transactions are pending review.

Open Banking.

Click Edit Account Info.

Check Disconnect this account on save.

Save and reconnect the account as new.

This resets the entire connection and resolves deeper sync issues.

When to Seek Additional Help

If you’ve tried all the methods above and your bank feed is still not working, the issue may be:

A long-term bank outage

A server-side QuickBooks Online issue

A corrupted banking connection token

A configuration problem unique to your account

You can consult with your independent QuickBooks support team at 1-888-394-9046 for advanced troubleshooting and personalized guidance. This is not official Intuit support, but an affiliate support service specializing in QuickBooks-related issues.

Conclusion

Bank feed problems in QuickBooks Online are common and usually caused by expired bank permissions, credential changes, or browser issues. By following the steps in this article — from refreshing the connection to reauthorizing your bank — you can resolve most errors on your own.

If you need additional help, expert assistance is available through your independent QuickBooks support line at 1-888-394-9046, where trained professionals can guide you through more advanced solutions.

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