# 1-866-203-7571 Fix Epson ET 3850 Not Printing Issue **1-866-203-7571 (Printer Support)** The **Epson EcoTank ET-3850** is a popular all-in-one inkjet printer designed for high-volume printing with ultra-low running costs. While the printer is known for its reliability and efficiency, many users eventually face a common and frustrating problem: **the Epson ET-3850 not printing**. This issue can occur due to several reasons—ranging from software glitches, clogged nozzles, network issues, outdated drivers, incorrect settings, or even internal printer errors. If your Epson ET-3850 has suddenly stopped printing, prints blank pages, won’t connect, or shows offline status, this comprehensive guide will walk you through **every possible cause and fix** step-by-step. Whether you use the printer at home or in an office, the solutions provided here will help you restore printing functionality quickly and effectively. **1-866-203-7571 (Printer Support)** # **1. Common Symptoms of Epson ET-3850 Not Printing** If your ET-3850 is not printing, you may notice one or more of the following: ### ✔ The printer is ON but **not responding** ### ✔ ET-3850 prints **blank pages** ### ✔ Epson ET-3850 prints **faded or missing colors** ### ✔ Printer connected to Wi-Fi but **won’t print** ### ✔ Windows/Mac shows printer **offline** ### ✔ Error messages on the display (paper jam, ink, firmware) ### ✔ Queue stuck with “Printing…” but nothing comes out ### ✔ Slow printing or half-printed pages Understanding these symptoms helps pinpoint the cause so you don’t waste time doing unnecessary steps. **1-866-203-7571 (Printer Support)** # **2. Reasons Why Epson ET-3850 Is Not Printing** The most common causes include: ### **1. Clogged Print Head Nozzles** Since EcoTank printers use pigment and dye inks, dried ink can clog nozzles. ### **2. Low or Empty Ink** Even if the tank looks full, air bubbles or incorrect priming may stop ink flow. ### **3. Incorrect Printer Settings** Wrong paper size, print queue errors, paused printing, or incorrect driver selections can block output. ### **4. Connectivity Problems** Wi-Fi signal issues, IP conflicts, and router limitations cause printers to stop responding. ### **5. Outdated or corrupt driver** Drivers often break after OS updates. ### **6. Firmware glitches** Sometimes the printer needs a restart or firmware refresh. ### **7. Paper jam or internal obstruction** Even small bits of paper can cause the printer to freeze. ### **8. Hardware issues** Rare, but includes faulty printhead, mainboard, or sensors. **1-866-203-7571 (Printer Support)** # **3. Step-by-Step Fixes for Epson ET-3850 Not Printing** Below are **full troubleshooting procedures**, starting from easiest to advanced. Follow them in order for best results. **1-866-203-7571 (Printer Support)** # **Step 1: Perform a Basic Restart of Printer & Devices** A simple power cycle often resolves printing errors instantly. ### **How to restart ET-3850 properly:** 1. Turn OFF the printer. 2. Unplug the printer from the power outlet. 3. Wait **60 seconds**. 4. Restart your Wi-Fi router as well (optional but recommended). 5. Turn ON your PC and the printer. This process clears temporary firmware glitches and network conflicts. **1-866-203-7571 (Printer Support)** # **Step 2: Check Ink Levels & Re-Prime the Ink Supply** Even though EcoTank printers hold a large amount of ink, the ink line may have air bubbles or may not be flowing properly. ### ✔ Check ink levels on the control panel Go to: **Home → Maintenance → Check Ink Levels** ### ✔ If ink appears full but printing is blank: **Run “Power Ink Flushing”** This forces ink through the nozzles. **1-866-203-7571 (Printer Support)** # **Step 3: Run a Nozzle Check** If the ET-3850 prints blank or missing colors, perform a nozzle test. 1. Go to **Home → Maintenance** 2. Tap **Nozzle Check** 3. Print the test pattern ### **If gaps appear → print head is clogged.** Proceed with head cleaning. **1-866-203-7571 (Printer Support)** # **Step 4: Perform Print Head Cleaning (Up to 3 Times)** Go to: **Home → Maintenance → Head Cleaning** Run **3 cleaning cycles**, but wait **5 minutes between each cycle** to avoid damaging the print head. After each cleaning → run **Nozzle Check** again. ### Important: If after 3–4 cleanings it still prints blank, do **Power Cleaning** (next step). **1-866-203-7571 (Printer Support)** # **Step 5: Use Power Cleaning (Deep Clean)** Power cleaning is stronger than head cleaning and clears severe clogs. 1. Go to **Home → Maintenance** 2. Select **Power Cleaning** 3. Follow the instructions Make sure the ink levels are above the minimum line. **1-866-203-7571 (Printer Support)** # **Step 6: Ensure the Printer Is NOT Paused or Offline** ### **On Windows:** 1. Go to **Control Panel → Devices & Printers** 2. Right-click **Epson ET-3850** 3. Ensure: * ✔ “Use Printer Offline” is **unchecked** * ✔ “Pause Printing” is **unchecked** ### **On Mac:** 1. Go to **System Preferences → Printers & Scanners** 2. Select **ET-3850** 3. Remove any **paused jobs** **1-866-203-7571 (Printer Support)** # **Step 7: Clear the Print Queue (Windows & Mac)** A stuck print queue stops all printing tasks. ### **On Windows:** 1. Open **Run → services.msc** 2. Find **Print Spooler** 3. Right-click → **Restart** 4. Delete all files in: **C:\Windows\System32\spool\PRINTERS** ### **On Mac:** 1. Go to **Printers & Scanners** 2. Select the printer 3. Press **Open Print Queue → Delete Jobs** **1-866-203-7571 (Printer Support)** # **Step 8: Check Printer Connection (Wi-Fi, USB, Ethernet)** ### **If using Wi-Fi:** * Ensure the ET-3850 is on the **same network** as your PC. * Print Network Status Sheet: **Home → Settings → Network Status → Print** If IP address changes frequently → assign a **static IP** in router settings. ### **If using USB:** * Try a different USB cable. * Try another USB port on the PC. ### **If using Ethernet:** * Ensure cable is inserted fully. * Restart router. **1-866-203-7571 (Printer Support)** # **Step 9: Update or Reinstall Epson ET-3850 Drivers** Corrupt drivers = no printing. ### **How to reinstall drivers (Windows):** 1. Go to **Control Panel → Uninstall Program** 2. Remove all Epson software 3. Restart the PC 4. Download latest driver from Epson’s website 5. Install and reconnect printer ### **Mac Users:** * Go to **System Preferences → Printers & Scanners** * Remove ET-3850 * Add printer again * macOS automatically installs the correct driver **1-866-203-7571 (Printer Support)** # **Step 10: Check Printer Software Settings** Sometimes wrong configuration prevents printing. ### Ensure the following: ✔ Correct printer is selected ✔ Color/B&W setting is correct ✔ Paper size matches tray setting ✔ Duplex printing is set properly ✔ No “Hold Print” or “Secure Print” mode is enabled **1-866-203-7571 (Printer Support)** # **Step 11: Fix “Epson ET-3850 Printing Blank Pages” Issue** Blank pages usually mean: * Print head clogged * Incorrect ink installation * Air in ink tubes * Empty tanks ### Solutions: ✔ Do **Power Ink Flushing** ✔ Refill tanks properly ✔ Run *Head Cleaning* 3–5 times ✔ Print **a full-color page** to force ink through If still the same → your printhead may be completely clogged (rare). **1-866-203-7571 (Printer Support)** # **Step 12: Fix Wireless Printing Problems** ET-3850 Wi-Fi printing issues usually come from: * Weak Wi-Fi signal * Wrong network * Router blocking printer * IP conflict ### Try: ✔ Move printer closer to router ✔ Connect to 2.4GHz band (NOT 5GHz) ✔ Restart router ✔ Reconnect Wi-Fi on printer via **Setup Wizard** **1-866-203-7571 (Printer Support)** # **Step 13: Fix Epson ET-3850 Offline Issue** If Windows/Mac says *offline*, do the following: ### ✔ Restart spooler ### ✔ Assign static IP ### ✔ Disable VPN ### ✔ Reinstall drivers ### ✔ Disable SNMP in printer ports (Windows) **Control Panel → Printer Properties → Ports → Configure Port → Uncheck SNMP** **1-866-203-7571 (Printer Support)** # **Step 14: Fix Slow or Half-Printed Pages** Slow printing is often caused by: * High-resolution setting * Wi-Fi congestion * Old firmware * Print spooler issues Solutions: ✔ Set printing to **Standard** mode ✔ Use Ethernet connection ✔ Update firmware ✔ Restart spooler **1-866-203-7571 (Printer Support)** # **Step 15: Fix Paper Jam That Stops Printing** Even tiny scraps of paper can cause printing to stop. ### Check: ✔ Rear paper path ✔ Under the scanner lid ✔ Paper tray ✔ Rollers Remove debris gently and restart printer. **1-866-203-7571 (Printer Support)** # **Step 16: Fix Epson ET-3850 Not Printing Black Ink** Black ink problems are very common. Causes: * Clogged black nozzle * Empty pigment ink * Wrong print mode (Grayscale OFF) ### Solutions: ✔ Run **Black-only nozzle cleaning** ✔ Enable **Black/Grayscale** mode ✔ Perform **Power Cleaning** ✔ Check that pigment black ink tank is filled **1-866-203-7571 (Printer Support)** # **Step 17: Reset Printer to Factory Settings** If the issue persists: **Home → Settings → Restore Default Settings** Reset: * Network * All settings * Maintenance data After reset → reconnect Wi-Fi and reinstall drivers. **1-866-203-7571 (Printer Support)** # **Step 18: When to Use Epson ET-3850 Firmware Update** Firmware fixes: * Wi-Fi dropouts * Print errors * Compatibility issues Update from: **Home → Settings → Firmware Update** **1-866-203-7571 (Printer Support)** # **Step 19: Advanced Fix – Manually Clean Print Head (External Method)** If deep clogs remain, professional cleaning might be required. Steps: * Remove ink cartridges (not required for EcoTank but check ink tubes) * Clean printhead pads * Use a cleaning solution kit (EcoTank-safe) * Manually flush nozzles with syringe (advanced users only) If done improperly → may damage printhead. **1-866-203-7571 (Printer Support)** # **Step 20: Contact Epson Support Team** If: * Printer still prints blank * Power Cleaning failed * Wi-Fi issues continue * Mechanical noise occurs * Paper not feeding * Hardware failure suspected You can call **Epson Support Technicians**: 📞 **1-866-203-7571** (Available 24/7 USA & Canada) Experts can remotely diagnose the issue, guide you through advanced fixes, or arrange repairs/replacement. **1-866-203-7571 (Printer Support)** # **Conclusion** The **Epson EcoTank ET-3850 not printing issue** can arise from many factors such as clogged nozzles, Wi-Fi problems, outdated drivers, incorrect printer configuration, or firmware glitches. However, most problems can be fixed by following the detailed steps in this guide: ### ✔ Run Nozzle Check ### ✔ Clean printhead (multiple times if needed) ### ✔ Check ink levels ### ✔ Fix Wi-Fi/connection issues ### ✔ Reinstall drivers ### ✔ Clear print queue ### ✔ Perform Power Cleaning ### ✔ Reset printer if needed If nothing works or you prefer expert assistance, you can always call: 📞 **1-866-203-7571 (Printer Support)** They will guide you step-by-step until your Epson ET-3850 is printing perfectly again.