# 1-866-203-7571 Fix Epson ET 3850 Not Printing Issue
**1-866-203-7571 (Printer Support)**
The **Epson EcoTank ET-3850** is a popular all-in-one inkjet printer designed for high-volume printing with ultra-low running costs. While the printer is known for its reliability and efficiency, many users eventually face a common and frustrating problem: **the Epson ET-3850 not printing**. This issue can occur due to several reasons—ranging from software glitches, clogged nozzles, network issues, outdated drivers, incorrect settings, or even internal printer errors.
If your Epson ET-3850 has suddenly stopped printing, prints blank pages, won’t connect, or shows offline status, this comprehensive guide will walk you through **every possible cause and fix** step-by-step. Whether you use the printer at home or in an office, the solutions provided here will help you restore printing functionality quickly and effectively.
**1-866-203-7571 (Printer Support)**
# **1. Common Symptoms of Epson ET-3850 Not Printing**
If your ET-3850 is not printing, you may notice one or more of the following:
### ✔ The printer is ON but **not responding**
### ✔ ET-3850 prints **blank pages**
### ✔ Epson ET-3850 prints **faded or missing colors**
### ✔ Printer connected to Wi-Fi but **won’t print**
### ✔ Windows/Mac shows printer **offline**
### ✔ Error messages on the display (paper jam, ink, firmware)
### ✔ Queue stuck with “Printing…” but nothing comes out
### ✔ Slow printing or half-printed pages
Understanding these symptoms helps pinpoint the cause so you don’t waste time doing unnecessary steps.
**1-866-203-7571 (Printer Support)**
# **2. Reasons Why Epson ET-3850 Is Not Printing**
The most common causes include:
### **1. Clogged Print Head Nozzles**
Since EcoTank printers use pigment and dye inks, dried ink can clog nozzles.
### **2. Low or Empty Ink**
Even if the tank looks full, air bubbles or incorrect priming may stop ink flow.
### **3. Incorrect Printer Settings**
Wrong paper size, print queue errors, paused printing, or incorrect driver selections can block output.
### **4. Connectivity Problems**
Wi-Fi signal issues, IP conflicts, and router limitations cause printers to stop responding.
### **5. Outdated or corrupt driver**
Drivers often break after OS updates.
### **6. Firmware glitches**
Sometimes the printer needs a restart or firmware refresh.
### **7. Paper jam or internal obstruction**
Even small bits of paper can cause the printer to freeze.
### **8. Hardware issues**
Rare, but includes faulty printhead, mainboard, or sensors.
**1-866-203-7571 (Printer Support)**
# **3. Step-by-Step Fixes for Epson ET-3850 Not Printing**
Below are **full troubleshooting procedures**, starting from easiest to advanced. Follow them in order for best results.
**1-866-203-7571 (Printer Support)**
# **Step 1: Perform a Basic Restart of Printer & Devices**
A simple power cycle often resolves printing errors instantly.
### **How to restart ET-3850 properly:**
1. Turn OFF the printer.
2. Unplug the printer from the power outlet.
3. Wait **60 seconds**.
4. Restart your Wi-Fi router as well (optional but recommended).
5. Turn ON your PC and the printer.
This process clears temporary firmware glitches and network conflicts.
**1-866-203-7571 (Printer Support)**
# **Step 2: Check Ink Levels & Re-Prime the Ink Supply**
Even though EcoTank printers hold a large amount of ink, the ink line may have air bubbles or may not be flowing properly.
### ✔ Check ink levels on the control panel
Go to:
**Home → Maintenance → Check Ink Levels**
### ✔ If ink appears full but printing is blank:
**Run “Power Ink Flushing”**
This forces ink through the nozzles.
**1-866-203-7571 (Printer Support)**
# **Step 3: Run a Nozzle Check**
If the ET-3850 prints blank or missing colors, perform a nozzle test.
1. Go to **Home → Maintenance**
2. Tap **Nozzle Check**
3. Print the test pattern
### **If gaps appear → print head is clogged.**
Proceed with head cleaning.
**1-866-203-7571 (Printer Support)**
# **Step 4: Perform Print Head Cleaning (Up to 3 Times)**
Go to:
**Home → Maintenance → Head Cleaning**
Run **3 cleaning cycles**, but wait **5 minutes between each cycle** to avoid damaging the print head.
After each cleaning → run **Nozzle Check** again.
### Important:
If after 3–4 cleanings it still prints blank, do **Power Cleaning** (next step).
**1-866-203-7571 (Printer Support)**
# **Step 5: Use Power Cleaning (Deep Clean)**
Power cleaning is stronger than head cleaning and clears severe clogs.
1. Go to **Home → Maintenance**
2. Select **Power Cleaning**
3. Follow the instructions
Make sure the ink levels are above the minimum line.
**1-866-203-7571 (Printer Support)**
# **Step 6: Ensure the Printer Is NOT Paused or Offline**
### **On Windows:**
1. Go to **Control Panel → Devices & Printers**
2. Right-click **Epson ET-3850**
3. Ensure:
* ✔ “Use Printer Offline” is **unchecked**
* ✔ “Pause Printing” is **unchecked**
### **On Mac:**
1. Go to **System Preferences → Printers & Scanners**
2. Select **ET-3850**
3. Remove any **paused jobs**
**1-866-203-7571 (Printer Support)**
# **Step 7: Clear the Print Queue (Windows & Mac)**
A stuck print queue stops all printing tasks.
### **On Windows:**
1. Open **Run → services.msc**
2. Find **Print Spooler**
3. Right-click → **Restart**
4. Delete all files in:
**C:\Windows\System32\spool\PRINTERS**
### **On Mac:**
1. Go to **Printers & Scanners**
2. Select the printer
3. Press **Open Print Queue → Delete Jobs**
**1-866-203-7571 (Printer Support)**
# **Step 8: Check Printer Connection (Wi-Fi, USB, Ethernet)**
### **If using Wi-Fi:**
* Ensure the ET-3850 is on the **same network** as your PC.
* Print Network Status Sheet:
**Home → Settings → Network Status → Print**
If IP address changes frequently → assign a **static IP** in router settings.
### **If using USB:**
* Try a different USB cable.
* Try another USB port on the PC.
### **If using Ethernet:**
* Ensure cable is inserted fully.
* Restart router.
**1-866-203-7571 (Printer Support)**
# **Step 9: Update or Reinstall Epson ET-3850 Drivers**
Corrupt drivers = no printing.
### **How to reinstall drivers (Windows):**
1. Go to **Control Panel → Uninstall Program**
2. Remove all Epson software
3. Restart the PC
4. Download latest driver from Epson’s website
5. Install and reconnect printer
### **Mac Users:**
* Go to **System Preferences → Printers & Scanners**
* Remove ET-3850
* Add printer again
* macOS automatically installs the correct driver
**1-866-203-7571 (Printer Support)**
# **Step 10: Check Printer Software Settings**
Sometimes wrong configuration prevents printing.
### Ensure the following:
✔ Correct printer is selected
✔ Color/B&W setting is correct
✔ Paper size matches tray setting
✔ Duplex printing is set properly
✔ No “Hold Print” or “Secure Print” mode is enabled
**1-866-203-7571 (Printer Support)**
# **Step 11: Fix “Epson ET-3850 Printing Blank Pages” Issue**
Blank pages usually mean:
* Print head clogged
* Incorrect ink installation
* Air in ink tubes
* Empty tanks
### Solutions:
✔ Do **Power Ink Flushing**
✔ Refill tanks properly
✔ Run *Head Cleaning* 3–5 times
✔ Print **a full-color page** to force ink through
If still the same → your printhead may be completely clogged (rare).
**1-866-203-7571 (Printer Support)**
# **Step 12: Fix Wireless Printing Problems**
ET-3850 Wi-Fi printing issues usually come from:
* Weak Wi-Fi signal
* Wrong network
* Router blocking printer
* IP conflict
### Try:
✔ Move printer closer to router
✔ Connect to 2.4GHz band (NOT 5GHz)
✔ Restart router
✔ Reconnect Wi-Fi on printer via **Setup Wizard**
**1-866-203-7571 (Printer Support)**
# **Step 13: Fix Epson ET-3850 Offline Issue**
If Windows/Mac says *offline*, do the following:
### ✔ Restart spooler
### ✔ Assign static IP
### ✔ Disable VPN
### ✔ Reinstall drivers
### ✔ Disable SNMP in printer ports (Windows)
**Control Panel → Printer Properties → Ports → Configure Port → Uncheck SNMP**
**1-866-203-7571 (Printer Support)**
# **Step 14: Fix Slow or Half-Printed Pages**
Slow printing is often caused by:
* High-resolution setting
* Wi-Fi congestion
* Old firmware
* Print spooler issues
Solutions:
✔ Set printing to **Standard** mode
✔ Use Ethernet connection
✔ Update firmware
✔ Restart spooler
**1-866-203-7571 (Printer Support)**
# **Step 15: Fix Paper Jam That Stops Printing**
Even tiny scraps of paper can cause printing to stop.
### Check:
✔ Rear paper path
✔ Under the scanner lid
✔ Paper tray
✔ Rollers
Remove debris gently and restart printer.
**1-866-203-7571 (Printer Support)**
# **Step 16: Fix Epson ET-3850 Not Printing Black Ink**
Black ink problems are very common.
Causes:
* Clogged black nozzle
* Empty pigment ink
* Wrong print mode (Grayscale OFF)
### Solutions:
✔ Run **Black-only nozzle cleaning**
✔ Enable **Black/Grayscale** mode
✔ Perform **Power Cleaning**
✔ Check that pigment black ink tank is filled
**1-866-203-7571 (Printer Support)**
# **Step 17: Reset Printer to Factory Settings**
If the issue persists:
**Home → Settings → Restore Default Settings**
Reset:
* Network
* All settings
* Maintenance data
After reset → reconnect Wi-Fi and reinstall drivers.
**1-866-203-7571 (Printer Support)**
# **Step 18: When to Use Epson ET-3850 Firmware Update**
Firmware fixes:
* Wi-Fi dropouts
* Print errors
* Compatibility issues
Update from:
**Home → Settings → Firmware Update**
**1-866-203-7571 (Printer Support)**
# **Step 19: Advanced Fix – Manually Clean Print Head (External Method)**
If deep clogs remain, professional cleaning might be required.
Steps:
* Remove ink cartridges (not required for EcoTank but check ink tubes)
* Clean printhead pads
* Use a cleaning solution kit (EcoTank-safe)
* Manually flush nozzles with syringe (advanced users only)
If done improperly → may damage printhead.
**1-866-203-7571 (Printer Support)**
# **Step 20: Contact Epson Support Team**
If:
* Printer still prints blank
* Power Cleaning failed
* Wi-Fi issues continue
* Mechanical noise occurs
* Paper not feeding
* Hardware failure suspected
You can call **Epson Support Technicians**:
📞 **1-866-203-7571**
(Available 24/7 USA & Canada)
Experts can remotely diagnose the issue, guide you through advanced fixes, or arrange repairs/replacement.
**1-866-203-7571 (Printer Support)**
# **Conclusion**
The **Epson EcoTank ET-3850 not printing issue** can arise from many factors such as clogged nozzles, Wi-Fi problems, outdated drivers, incorrect printer configuration, or firmware glitches. However, most problems can be fixed by following the detailed steps in this guide:
### ✔ Run Nozzle Check
### ✔ Clean printhead (multiple times if needed)
### ✔ Check ink levels
### ✔ Fix Wi-Fi/connection issues
### ✔ Reinstall drivers
### ✔ Clear print queue
### ✔ Perform Power Cleaning
### ✔ Reset printer if needed
If nothing works or you prefer expert assistance, you can always call:
📞 **1-866-203-7571 (Printer Support)**
They will guide you step-by-step until your Epson ET-3850 is printing perfectly again.