## How to Cancel Viva Aerobus Flight Ticket

To cancel a Viva Aerobus flight ticket, visit the My Booking page or call Customer Service at 1-833-223-3555 for assistance within 24 hours of booking.

Traveling can be unpredictable, and sometimes plans change unexpectedly. If you've booked a flight with Viva Aerobus and need to cancel, it’s essential to understand the airline's cancellation policy and the steps involved in the process. This article provides a comprehensive guide on how to cancel a Viva Aerobus flight, including important policies, procedures, and tips to ensure a smooth cancellation experience.

## Understanding Viva Aerobus Cancellation Policy

### General Cancellation Rules

Viva Aerobus has a specific cancellation policy that varies depending on the timing of the cancellation and the type of ticket purchased. Here are the key points to consider:

1. **24-Hour Cancellation Policy**:
- You can cancel your flight for a full refund within 24 hours of booking, provided that the ticket was purchased at least 7 days before the scheduled departure. This policy allows travelers to change their minds without incurring fees.

2. **Postponement and Vouchers**:
- If you need to change your flight date, you can do so without incurring a fee, as long as you postpone your flight by no more than 30 days. Additionally, you will receive a voucher worth 25% of your flight's total cost (fare + taxes + seat cost) for future travel.

3. **Refunds for Special Circumstances**:
- In cases of serious illness or bereavement of a close family member, passengers can request a refund. Documentation such as a medical or death certificate may be required, along with proof of relationship.

4. **Non-Refundable Tickets**:
- Most fares are non-refundable after the 24-hour window unless you have purchased a Full Refund cover or if the flight is canceled or delayed by more than four hours due to reasons within the airline's control.

### Types of Tickets

The type of ticket purchased can significantly influence the cancellation options available:

- **Standard Tickets**: These generally follow the standard cancellation policy.
- **Promotional or Zero Fare Tickets**: These tickets often come with stricter cancellation policies and may not be eligible for refunds or changes.

## How to Cancel a Viva Aerobus Flight

### Step-by-Step Cancellation Process

Cancelling a flight with Viva Aerobus cannot be done online; instead, passengers must contact customer service. Here’s how to proceed:

1. **Gather Necessary Information**:
- Before calling, have your reservation code (e.g., F8B4QW) and the surname of the passenger ready. This information is crucial for the customer service agent to locate your booking.

2. **Contact Customer Service**:
- Call the appropriate customer service number:
- **From the United States or Canada**: [Insert number]
- **From Mexico**: 81-82-150-150
- **From Colombia**: [phone]

3. **Speak with an Agent**:
- Once connected, inform the agent that you wish to cancel your flight. Provide them with the necessary details, including your reservation code and surname.

4. **Follow Instructions**:
- The agent will guide you through the cancellation process, including any applicable fees or policies that may affect your refund.

5. **Confirmation**:
- After the cancellation is processed, ensure that you receive a confirmation email regarding your cancellation and any refund details.

### Alternative Options

If you are outside the 24-hour cancellation window, consider these alternatives:

- **Change Your Flight**: Instead of canceling, you can change your flight date, time, or destination without incurring a fee (except on Zero or promotional fares), provided you pay any fare difference.

- **Request a Flight Certificate**: In cases of special circumstances, you may be eligible for a Flight Certificate, which can be used for future travel. Note that these certificates are non-transferable and non-cashable.

## Tips for a Smooth Cancellation Experience

1. **Act Quickly**: If you need to cancel, do so as soon as possible, especially if you are within the 24-hour window for a full refund.

2. **Keep Documentation**: If your cancellation is due to illness or bereavement, ensure you have all necessary documentation ready to present to the airline.

3. **Double-Check Your Booking**: Before calling, confirm your booking details to avoid any confusion during the cancellation process.

4. **Be Patient**: Customer service lines can be busy, so be prepared for potential wait times when calling.

5. **Follow Up**: If you don’t receive a confirmation email after your cancellation, follow up with customer service to ensure your request has been processed.

Cancelling a flight with Viva Aerobus can be straightforward if you understand the airline's policies and procedures. By acting quickly, gathering the necessary information, and following the outlined steps, you can effectively manage your flight cancellation. Whether you need a full refund or wish to change your travel plans, Viva Aerobus offers options to accommodate your needs.

# VivaAerobus Cancellation Policy

If you have booked a Vivaaerobus flight and wish to cancel it, you can cancel it according to the cancellation policy. You can know the Vivaaerobus Cancellation Policy simply by following the instructions below.
1. You can request a flight cancellation within 24 hours of booking without any cancellation fee.
1. If you cancel your VivaAerbus flight within 24 hours, you will be charged a cancellation fee.
1. You can cancel your flight online by booking on the official website of Vivaaerobus.
1. For any type of delay, you can cancel your VivoAerobus flight without any cancellation fee.

## How to Cancel a Flight with Vivaaerobus?

VivaAerobus is mainly located in Mexico, so you can easily book flights and then cancel without any hassle. Flights are often canceled and there are different stages and procedures to cancel a reservation. And VivaAerobus has its own cancellation and return policy, which allows you to cancel an accepted flight.

### Steps to Cancel VivaAerobus Flight Ticket

1. If you cancel your flight reservation online, you can go to the airline's website and then select Manage reservation.
1. Manage in the reservation section, you can select the canceled flight option, then enter your reservation number.
1. If the airline allows you to cancel your flight, you can follow the instructions online to confirm your flight reservation.
1. You can also call the airline's helpline number and then cancel your flight reservation.
1. And so, following the cancellation policy of vivaAerobus, you can easily cancel your reservation.

## VivaAerobus 24-hour Cancellation Policy

If your reservation with Vivaaerobus has been made in error and you want to cancel the ticket because of this, then you should familiarize yourself with Vivaaerobus airline's cancellation policy first. This part of the tutorial is about that.

Don't worry if you cancel your ticket within 24 hours of booking and 45 days before departure. The airline is responsible for giving you 100% of the refund amount in such cases.
The airline is not obligated to give you any refund if you cancel your ticket 4 hours before the airline's departure.
Cancellation is subject to the airline's terms, policies, and rules and regulations at any time.

## How much does it cost to cancel a Vivaaerobus flight?

Mexican airlines may request certain service fees to cancel scheduled reservations. At the same time, customers also have the right to avoid penalties by canceling orders within 24 hours of purchase. Remember, the cost of the service may vary depending on various situations, such as rate type, class of service, destination airport and time of request, etc. Therefore, visitors should check the latest payment figures on the official website.

1. If you are considering canceling your Vivaaerobus flight, you may also need to pay some of the fees listed below.
1. If you cancel your Vivaaerobus flight within 24 hours of booking, there is no cancellation fee.
1. If you cancel within 24 hours of booking, you will be required to pay $80 as a cancellation fee.
1. If you cancel your flight within 4 to 24 hours, the cancellation fee is $110.