# Understanding and Resolving QuickBooks Error 6190: A Comprehensive Guide
When you rely on QuickBooks for smooth financial operations, encountering an error like QuickBooks Error 6190 can be a real setback. This error generally shows up when trying to open a company file in multi-user mode and signals that the file is either unavailable, corrupted, or being used incorrectly.
***Fix QuickBooks Error 6190 with step-by-step solutions. Learn what causes this error and how to resolve it. Contact support at +1(866)409-5111.***
If you're facing this issue, don’t worry—we’ve created this comprehensive guide to help you understand what causes [QuickBooks Error 6190](https://www.qbookshub.com/quickbooks-error-6190/), how to fix it effectively, and how to prevent it from happening again.
## Understanding QuickBooks Error 6190
QuickBooks Error 6190 is part of the 6000-series errors, which are often related to company file access problems. The full error message usually reads:
“QuickBooks is unable to open this company file. It may have been opened by another user. You should ask that user to switch to multi-user mode.”
This message might look simple, but the root causes can vary, making it essential to understand what’s going on under the hood.
### Main Causes of QuickBooks Error 6190
Here are the key reasons why this error occurs:
**1. Transaction Log and Company File Mismatch**
QuickBooks uses a .QBW file (company file) and a .TLG file (transaction log).
If these files are not in sync, QuickBooks won’t be able to open the file.
**2. File Is Opened in Single-User Mode on Another System**
A common reason is that someone else has opened the file in single-user mode, blocking access for others.
**3. Network Data File Corruption**
The .ND file allows access to a company file over a network.
If this gets damaged or corrupted, it can cause access issues.
**4. Improper Hosting Configuration**
Hosting should be turned on only on the server computer, not on every workstation.
**5. Damaged Company File**
In rare cases, the actual data file (.QBW) may be corrupted.
### Symptoms of QuickBooks Error 6190
If you’re not sure whether you're facing Error 6190, check for these signs:
QuickBooks freezes or becomes sluggish
You're unable to access the company file
Error 6190 message appears on screen
Frequent crashes while opening QuickBooks
Inability to switch between single-user and multi-user modes
### Step-by-Step Solutions to Fix QuickBooks Error 6190
Before diving into technical fixes, make sure you're using the latest version of QuickBooks Desktop.
**Solution 1: Run QuickBooks File Doctor Tool**
This is your go-to tool for resolving company file issues.
Steps:
Download and install QuickBooks Tool Hub.
Launch the Tool Hub and select Company File Issues.
Click on Run QuickBooks File Doctor.
Browse and select your company file.
Choose Check your file, then click Continue.
Let the tool scan and fix the file. Try reopening QuickBooks after it completes.
**Solution 2: Rename .ND and .TLG Files**
These files may be corrupt or outdated. Renaming them forces QuickBooks to recreate them.
Steps:
Navigate to the folder containing your company file.
Locate the following files:
yourcompany.qbw.nd
yourcompany.qbw.tlg
Right-click each file and select Rename.
Add .old to the end of each filename:
yourcompany.qbw.nd.old
yourcompany.qbw.tlg.old
Reopen QuickBooks and try accessing your file.
**Solution 3: Verify Hosting Settings**
Make sure that only the server system is set to host the company file.
Steps:
Open QuickBooks on each system.
Go to File > Utilities.
On the server, make sure Host Multi-User Access is selected.
On other workstations, select Stop Hosting Multi-User Access if it's enabled.
**Solution 4: Copy Company File to a New Location**
Changing the file location can help determine if the folder is causing the issue.
Steps:
Copy your .QBW file to a different location (like Desktop).
Open QuickBooks and click Open or Restore an Existing Company.
Browse to the new location and open the file.
If it opens successfully, the issue may be with the network or shared folder.
**Solution 5: Restore a Backup File**
If the error persists and your company file is corrupted, restoring a recent backup may be necessary.
Steps:
Open QuickBooks and go to File > Open or Restore Company.
Choose Restore a Backup Copy, then click Next.
Select Local Backup and browse to your backup file.
Follow the on-screen steps to restore.
Note: You may lose any transactions entered after the backup date.
### Preventing QuickBooks Error 6190 in the Future
Avoiding this error in the future is just as important as fixing it. Follow these best practices:
Keep QuickBooks updated regularly
Only host your company file on one server computer
Close QuickBooks properly before shutting down
Backup your data on a weekly or daily basis
Avoid switching between single-user and multi-user modes abruptly
### Contact QuickBooks Experts
Still stuck with QuickBooks Error 6190? Don’t let this interrupt your workflow. Call our expert team at +1(866)409-5111 for fast and personalized support. Our specialists are available to guide you through advanced solutions if the above methods don’t work.
### Final Thoughts
QuickBooks Error 6190 might seem intimidating at first, but it's usually a fixable issue. Whether it's a mismatch between system files or improper hosting, the key is to follow these troubleshooting steps in order.
If you’ve tried everything and the error still persists, remember that help is just one call away—reach out to a QuickBooks ProAdvisor at +1(866)409-5111 for immediate support.
Read More: https://www.qbookshub.com/clean-install-quickbooks-desktop/