# Countermeasure for QuickBooks Event ID 4 Unexpected Error 5
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<p>QuickBooks is a bookkeeping software with a wide variety of features assembled in a single platform, but it can sometimes develop errors that put users in tricky situations. QuickBooks event ID 4 unexpected error 5 causes the software to crash randomly while executing the accounting tasks. If your QBDT also gets struck by this error, explore this blog further to learn its causes and a dependable procedure to remove it from your PC.</p>
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<p><strong>A certified QB support team is always available at 1.855.738.2784 to assist you with troubleshooting this error.</strong></p>
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<h2 class="wp-block-heading">Reasons</h2>
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<p>This error develops randomly while working on QuickBooks and causes recurring crashes in the software. Here are the circumstances under which this error develops, and QuickBooks fails to run smoothly-</p>
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<li>The Windows components (.NET Framework or MSXML) have been damaged, and they are unable to run any Windows application, including QuickBooks.</li>
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<li>QuickBooks suffers from internal glitches due to its defective installation, which causes random crashes in the software.</li>
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<li>QuickBooks processes or files getting blocked by the Windows Firewall can also lead to this crashing error in QuickBooks.</li>
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<p style="text-align: center;"><strong>You May Also Read: <a href="https://blog.accountinghelpline.com/quickbooks-payroll-error/quickbooks-error-15224/">How to fix QuickBooks Error 15224?</a></strong></p>
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<h2 class="wp-block-heading" style="text-align: left;">Solution</h2>
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<p>You won’t be able to use your QuickBooks until you fix the error, as it will crash randomly after displaying this error code. The following procedure is useful to terminate the crashing issue on your QuickBooks-</p>
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<h3 class="wp-block-heading">Solution 1- Set up the .NET Framework feature of your Windows manually</h3>
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<p>Windows Components, like the .NET Framework and MSXML, are platforms developed by Microsoft to run and develop new Windows applications. You’ll encounter problems running your Windows applications if the .NET Framework gets damaged. QuickBooks also gets affected due to a damaged .NET framework on your PC and crashes inappropriately. You’ll see this error code on the screen before the software showcases abnormal behaviour and terminates all the running accounting tasks. You are advised to take professional help to fix the .NET framework if you do not have any prior experience, as your OS can get corrupted if anything goes wrong. However, we have mentioned a simple procedure to fix the .NET framework settings below, and you can use it to prevent the QBDT issue if it develops due to incorrect settings-</p>
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<li>Click the search panel on the taskbar and type Windows Features.’</li>
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<li>Select the Turn Windows features on or off option in the pop-up menu. *&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; In case you don’t find the option using the search panel-<br />Launch the Control Panel, go to the Programs and Features option, and click the Turn Windows features on or off option from the left panel.</li>
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<li>Click the Run as Administrator and enter the details if prompted by Windows.</li>
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<li>The.NET Framework settings are available in the next window.</li>
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<li>If the .NET Framework 3.5 checkbox is marked, single-click to unmark it and vice versa.</li>
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<li>Tap Ok to save settings and reboot your PC.</li>
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<li>Go to the Microsoft website and download the .NET Framework 4 on your PC.</li>
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<li>Try running QuickBooks again after the .NET Framework is installed completely.</li>
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<h2 class="wp-block-heading">Conclusion</h2>
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<p>We are now at the completion of this blog explaining why&nbsp;<strong>QuickBooks event ID 4 unexpected error 5</strong>&nbsp;causes random crashes in the software. The technique you can apply to remove the issue is also given in the blog, and we hope it helps you prevent random crashes in your QuickBooks.</p>
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<p><strong>Talk to a QB expert at 1.855.738.2784 if you run into problems while applying the procedure.</strong></p>
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<p style="text-align: center;"><strong>Recommended To Read: <a href="https://hackmd.io/@joanmartin432/quick-convenient-ways-to-troubleshoot-quickbooks-error-h505">How do I fix QuickBooks Error H505?</a></strong></p>
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