# Resources for Facilitation, Innovation & New Work
Hi there! đź‘‹
My name is [Jochen NĂĽnning](https://www.linkedin.com/in/jnuenning/) and I'm a Facilitator and Design Thinking Coach based in Berlin.
I'm passionate about the topics New Work and Innovation and facilitating problemsolving processes that help teams to co-create and improve their products, services and organization with more clarity and ease.
In this living document I collect and share useful resources that also might help you and your team to work better together: With more compassion, creativity, intelligence, inclusion and fun.
**Do you find this list helpful?**
👉 Feel free to share it with this link: resources.jochennuenning.com
**Do you have any questions or feedback?**
👉 Don't hesitate to [reach out to me!](mailto:jochennuenning@gmail.com?subject=Facilitation Resources) I'd love to hear from you!
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## Facilitation Practices
### Design Thinking / UX / Service Design
* [How to build creative confidence](https://www.ted.com/talks/david_kelley_how_to_build_your_creative_confidence) TED Talk by David Kelley
* [What is Design Thinking?](https://hpi.de/en/school-of-design-thinking/design-thinking/what-is-design-thinking.html) by HPI School of Design Thinking Potsdam
* https://www.designthinking-methods.com/en by msg systems AG
* https://designthinking.ideo.com by IDEO
* [Design Dash](http://molly.is/writing/design-dash/) – A quick introductory design thinking exercise by Molly Clare Wilson
* [Design Thinking Resources](https://www.ideou.com/pages/design-thinking) by ideoU
* [Great online courses about Innovation and Design Thinking](https://open.hpi.de/courses/) by openHPI
* [Remote Design Thinking](https://medium.com/remote-design-thinking) by LaĂŻla von Alvensleben
* [Online courses about Human Centered Design](https://www.acumenacademy.org/course/design-kit-human-centered-design) by Acumen Academy
* [101 Design Methods](https://books.google.de/books/about/101_Design_Methods.html?id=9FrWCgAAQBAJ&redir_esc=y) by Vijay Kumar
* [Creative Confidence](https://www.creativeconfidence.com/) by David & Tom Kelley
* http://ajjuliani.com/design-thinking-activities/
* [The Guide to Design](https://start.uxdesign.cc/) by UX Collective
* [Built for Mars - UX Case Studies](https://builtformars.com/)
* [The variety of design thinking processes]( https://designfuckingthinking.tumblr.com/)
### Design Methods
* [Product Design Methods Overview](https://uxplanet.org/product-design-methods-mind-map-f6511820a7d5) by UXplanet.org
* [Core, Extend, Jump Method for content hierarchy and strategy](https://uxdesign.cc/why-we-love-the-core-extend-jump-approach-to-structure-digital-content-c20cbcf15e12) by UX Collective
* [How to use storytelling for better UX](https://uxdesign.cc/storyframes-before-wireframes-starting-designs-in-the-text-editor-ec69db78e6e4) by UX Collective
* [The Psychology of Design: 101 Cognitive Biases & Principles That Affect Your UX](https://growth.design/psychology/) by growth.design
* [Persona Non-Grata](https://simplysecure.org/designunderpressure/)
* [Tarot Cards of Tech](http://tarotcardsoftech.artefactgroup.com/)
* [Laws of UX](https://lawsofux.com/)
* https://principles.design/
### User Research Methods
* [Difference of Qualitative and Quantitative UX Research](http://www.siso.co.nz/2019/10/22/qualitative-and-quantitative-research) by Dominic Rogers
* [The “Why” Behind Qualitative User Research](https://xd.adobe.com/ideas/process/user-research/why-behind-qualitative-user-research/) by Nick Babich
* [Paper about the Cultural Probes Method](https://www.researchgate.net/publication/252627658_Opening_the_Cultural_Probes_Box_A_Critical_Reflection_and_Analysis_of_the_Cultural_Probes_Method) by Carmen Luippold (hi Carmen đź‘‹), Katja Thoring and Roland M. Mueller
### User Research Articles
* [Design research is only as good as the action it enables](https://uxdesign.cc/design-research-is-only-as-good-as-the-action-it-enables-843e09fb7d84) by Kajsa Westman
### User Research Tools
* https://dscout.com/
### Brainstorming Techniques
* [Virtual Brainstorming](https://www.facebook.com/watch/?ref=saved&v=758730548219635) by HPI D-School
* [Brainstorming](https://www.ideou.com/pages/brainstorming) by IDEO U
* [Brainstorming Resources](https://www.ideou.com/pages/brainstorming-resources) by IDEO U
* [Starfish Method](https://flaviableuel.com/starfish-brainstorming-method) by Flavia Bleuel
* [Ideation Methods](https://www.boardofinnovation.com/staff_picks/our-favorite-ideation-tools/) by Board of Innovation
* [For Better Brainstorming, Tell an Embarrassing Story](https://hbr.org/2017/10/research-for-better-brainstorming-tell-an-embarrassing-story) by Leigh Thompson (Harvard Business Review)
* [ABC-Method](https://www.edutrainment-company.com/abc-listen-der-brainstorming-killer/) by Vera Birkenbihl (german)
* [KaWa-Method](https://www.methodenkartei.uni-oldenburg.de/uni_methode/kawa/) by Vera Birkenbihl (german)
* [Six Hats Method](https://triz-journal.com/innovation-methods/innovation-brainstorming-brst/put-six-thinking-hats-brainstorm/) by The TRIZ Journal
### Prototyping
* [Scenes Toolkit](https://experience.sap.com/designservices/resource/scenes) by SAP
### Participatory Design / Co-Design / Co-Creation
* [Manual Thinking](https://manualthinking.com/)
* [Gamestorming](https://gamestorming.com/)
### Testing
* https://uxdesign.cc/the-ultimate-notion-template-to-run-efficient-usability-tests-4a5ed9c29443
* https://www.notion.so/Usability-testing-716470724d4f46b290b3dbbefcb5d36b
### Design Ethics
* [Intersectionality Framework](https://www.youtube.com/watch?v=cSTf89pLcl0&feature=youtu.be) by Kimberlé Crenshaw
* [Compassion is better than empathy!](https://tatianamac.com/posts/mistakes/) by Tatiana Mac
* ["behavior of the user is the only thing that truly matters." - not gender](https://uxdesign.cc/the-gender-of-the-user-does-not-matter-period-afd683d016ed) by Marcus Lyra
### Social, Circular, Sustainable & Design Practices
* [Workshop methods](https://drk-wohlfahrt.de/sonderseiten/soziale-innovation-digitalisierung/methoden) by German Red Cross (german)
* [Sustainable Innovation Playbook](http://www.sustainable-innovation-playbook.de) by The Dark Horse (german)
* [Disruptive Design](https://medium.com/disruptive-design) by Leyla Acaroglu
* [Case Studies & Workshop Recordings](https://vimeo.com/alphachimp) by The Value Web & Alphachimp
* [Circular Design Guide](https://www.circulardesignguide.com/resources) by IDEO
* [Sustainable Business Canvas](https://start-green.net/tools/sustainable-business-canvas/)
### Design Sprint
* https://designsprintkit.withgoogle.com/methodology/overview by Google
* [Remote Design Sprints](https://www.thesprintbook.com/remote) by Jake Knapp
* [The Pessimist's Design Sprint](https://brandonoxendine.com/writing/the-pessimists-design-sprint) by Brandon Oxendine
### Theory U & Presencing
* [Great Introduction to Theory U](https://www.youtube.com/watch?v=z_jS3EWRQVE) by Chris Corrigan
* [Theory U Resources & Practices](https://www.presencing.org/resource/tools) by Presencing Institute
* Get Unstuck with the [Case Clinic Method](https://www.presencing.org/files/tools/PI_Tool_CaseClinic.pdf) by Presencing Institute
### Liberating Structures
* http://www.liberatingstructures.com
* http://www.liberatingstructures.de (german)
### The Art of Hosting
* https://www.artofhosting.org
### Future Research
* [Wild Cards Method](https://www.linkedin.com/pulse/irritierende-zuk%C3%BCnfte-wenn-das-unwahrscheinliche-birte-b%C3%B6sehans/) (german)
### Citizen Participation
* [Oasis Game](https://www.elosfoundation.org/in-action/oasis-game.html) by Elos Foundation
* https://www.partizipation.at/methoden.html
### Visual Practices
* [How to make toast](https://www.ted.com/talks/tom_wujec_got_a_wicked_problem_first_tell_me_how_you_make_toast) (https://www.drawtoast.com)
* [Tools for better thinking](https://untools.co)
* [Systems Thinking](https://medium.com/disruptive-design/tools-for-systems-thinkers-the-6-fundamental-concepts-of-systems-thinking-379cdac3dc6a)
* [Drawn Together through Visual Practice](https://visualpracticebook.com)
* (Visual) [Tools for Schools](http://www.toolsforschools.dk)
### Theories
* [Fieldtheory](https://de.wikipedia.org/wiki/Feldtheorie_(Psychologie))
### Podcasts
* [First Time Facilitator](https://www.firsttimefacilitator.com/podcast) by Leanne Hughes
* [Facilitation Stories](https://facilitationstories.libsyn.com/website)
### Workshop Hacks
* [Building NPR Design’s Workshop "Go Bag"](https://npr.design/building-npr-designs-workshop-go-bag-a296e6dfac74)
## Organizational Design & New Work
### New Work
* [Magazine "Neue Narrative"](https://www.neuenarrative.de/) (german)
### Organizational Transformation
* [The Loop Approach](https://loopapproach.com) (Available in english & german, highly recommended!)
* [Reinventing Organizations](https://www.reinventingorganizations.com/pay-what-feels-right.html) by Frederic Laloux
* [Handbook for Digital Strategy](https://drk-wohlfahrt.de/sonderseiten/soziale-innovation-digitalisierung/kompetenzzentren-digitalisierung/handbuch-digitalstrategie) by German Red Cross (german)
### Team Development
* [Team Canvas](http://theteamcanvas.com/)
### Warm-Ups / Ice-Breaker / Energizer
* [Digital Warm-Up Guide](https://www.digitalwarmupguide.com/) by [Norman Nemitz](https://www.linkedin.com/in/nemitznorman/) & [Rebekka Alpermann](https://rebekkaalpermann.com/)
* [Ask Deep Questions Cards](https://www.jankeck.com/ask-deep-questions/) by Jan Keck (for deep conversations)
* https://icebreaker.range.co by Range
* https://improwiki.com/de/aufwaermspiele
* [5 Low-Threshold Team Building Activities](https://blog.trello.com/team-building-activities-video-meetings) by Trello
### Check-In / Check-Out
* [Check-In Questions](https://www.unityeffect.net/resources/check-in-questions-a-simple-fun-ice-breaker-to-build-trust-and-engagement-during-team-events) by Unity Effect
* [Workshop Spiele](https://www.workshop-spiele.de/) (german)
* https://www.sessionlab.com/blog/online-energizers
* http://tscheck.in/
* https://checkin.daresay.io
* [https://www.in-visible.berlin/time2talk](https://www.in-visible.berlin/time2talk) by Rea Eldem from In-Visible Berlin
* [Online Check-In & Warm-Ups](https://www.mural.co/blog/online-warm-ups-energizers) by Mural
* [Emoji Generator for face warm up](https://perchance.org/3k12sw6hga#edit)
### Community Building & Culture Design
* [Belong: Find Your People, Create Community, and Live a More Connected Life](https://books.google.de/books/about/Belong.html?id=45M0DwAAQBAJ&redir_esc=y) by Radha Agrawal
* [Get Together](https://books.google.de/books?id=STupxwEACAAJ&dq=get+together+richardson&hl=de&sa=X&ved=2ahUKEwjpgbeyxLztAhXBjKQKHeOfCTMQ6AEwAHoECAQQAg) by Bailey Richardson, Kevin Huynh, Kai Elmer Sotto
* [The Little Book of IDEO](https://lboi.ideo.com/davidkelley.html)
* [Designing a Culture of Appreciation for Employees](https://insights.urbansportsclub.com/wp-content/uploads/2020/11/A-Step-by-Step-Guide-to-Setting-Up-An-Employee-Appreciation-Plan_DE-2.pdf?submission=5fbbabe44b9ac300153cbacc) by Urban Sports Club (german)
* [The Culture Code](https://books.google.de/books/about/The_Culture_Code.html?id=IJyyDQAAQBAJ&redir_esc=y) by Daniel Coyle
### Virtual Community Building
* [Virtual Communities for Impact - Toolkit](https://communitiesforimpact.org/toolkit/)
## Communication Culture
### Non-Violent Communication
* Nonviolent Communication: Life-Changing Tools for Healthy Relationships (by Marshal B. Rosenberg)
### Feedback Culture
* https://hanno.co/blog/remote-team-feedback/
* [The Secret to Giving Great Feedback](https://www.facebook.com/watch/?v=797606404077305)
* [I like, I wish](https://ilikeiwish.org) by ilikeiwish.org
* [I like, I wish](https://toolbox.hyperisland.com/i-like-i-wish-i-wonder) by Hyper Island
* [Great article about Feedback](https://www.deutschlandfunkkultur.de/arbeitswelt-wir-brauchen-eine-neue-feedbackkultur.976.de.html?dram%3Aarticle_id=455527) by Deutschlandfunk Kultur (german)
* [The Mom Test](https://www.youtube.com/watch?v=Hla1jzhan78)
### Better Meetings
* [How to sabotage a meeting](http://howtosabotageameeting.com/)
* [Workshopper Playbook](https://workshopperplaybook.s3.eu-central-1.amazonaws.com/The+Workshopper+Playbook+Ebook.pdf) & [Lightning Decision Jam](https://uxplanet.org/lightning-decision-jam-a-workshop-to-solve-any-problem-65bb42af41dc)
* BrainTrust Method by PIXAR (Link [1](https://blog.prototypr.io/pixars-braintrust-why-it-is-important-for-a-creative-culture-7dcbee3aa8f5) and [2](https://www.youtube.com/watch?v=I1Mr3oKR7oM))
* [Online Meeting Tools](https://meeting.toolchest.org/thinking-differently/starter-toolchest/)
* [The Nine Elements of Transformative Facilitation](https://daniel-stillman.medium.com/the-nine-elements-of-transformative-facilitation-2aa0c93dbec5)
* [8 Fantastic Facilitation Playbooks for Designing Productive Nonprofit Meetings](https://medium.com/@kanter/8-fantastic-facilitation-playbooks-for-designing-productive-nonprofit-meetings-1faea7fd5b41) by Beth Kanter
* https://99u.adobe.com/articles/59994/the-new-rules-of-communicating-in-a-virtual-world
* https://hbr.org/2020/03/how-to-get-people-to-actually-participate-in-virtual-meetings
### Decision Making
* [Delegation Poker](https://management30.com/practice/delegation-poker/)
## Project Management
### Self-Organization
* https://gettingthingsdone.com by David Allen
* [Self Leadership (Wie du dich selbst fĂĽhrst)](https://workwhile.de/) by Neue Narrative (german)
### Project Planning
* [Project Planning Tools](https://overthefence.com.de/tools/) by Over The Fence
### Kanban & Scrum
* [Working Agile with Scrum & Kanban](https://https://www.atlassian.com/agile/manifesto) by Atlassian
### Retrospective
* https://retromat.org
* [Start - Stop - Continue](https://www.tu-berlin.de/fileadmin/fg14/ELV-PDF/Start_Stop_Continue.pdf) by TU Berlin (german)
* https://www.funretrospectives.com/
## Remote Collaboration & Culture
### Working Remote
* https://dailyremote.com/remote-work-blog/
* [Distributed Work Playbooks](https://services.google.com/fh/files/blogs/distributedworkplaybooks.pdf) by Google
### Remote Workshop Tools
* [MeetButter](https://meetbutter.io/)
### Remote Facilitation
* [The art of connecting online: 7 social innovation insights](https://drift.eur.nl/the-art-of-connecting-online-7-social-innovation-insights)
* [For a blended event, BYOD](https://medium.com/urban-arenas-for-sustainable-and-just-cities/for-a-blended-event-byod-b71afa91eb5)
* [10 Remote Facilitation Tips by AJ+Smart](https://miro.com/blog/remote-facilitation/)
### Remote Culture
* [Work Better Together](https://enspiral.com) by Enspiral
* [Handbooks for decentralised organising](https://hackmd.io/@yHk1snI9T9SNpiFu2o17oA/Skh_dXNbE?type=view) by Richard D. Bartlett
* [Case Study in Virtual Event Planning](https://www.mural.co/blog/2020-mural-virtual-offsite) by Mural
### Virtual Communication
* [The reason Zoom calls drain your energy](https://www.bbc.com/worklife/article/20200421-why-zoom-video-chats-are-so-exhausting) by BBC
### Remote Tools
#### Remote Workshop Toolboxes
* https://www.collaborationsuperpowers.com/tools/
* https://www.boardofinnovation.com/tools/
* https://www.ibm.com/design/thinking/page/toolkit
* https://toolbox.hyperisland.com
* https://open.hpi.de/courses/international-teams2019
* https://www.ahoyteam.com/guide
* https://lailavon.com/Resources
* https://hanno.co/playbooks/remote
* https://www.remotestarterkit.com/
* https://deepwork.studio/tools/
#### Meeting & Workshop Timer
##### Timer Applications
* [Visual Timer for Mac and PC (Open Source & Free)](http://freeware.the-meiers.org) for Mac and PC
* [Time Timer App](https://www.timetimer.com/collections/applications) for Mac/PC/Android/iOS
##### Webtimer
* http://visualtimerapp.com
* https://timer.pizza
#### Scheduling appointments
* doodle.com
* when2meet.com
#### Text Tools
* https://etherpad.org/
* https://hackmd.io
* https://docs.google.com
* https://otter.ai
#### Collaborative Whiteboard
* [Miro](https://miro.com)
* [Mural](https://mural.co)
* [FigJam](https://www.figma.com/figjam)
#### Project Management
* https://trello.com
* https://asana.com
* https://monday.com
* https://notion.so
#### OKR Management
* https://www.koan.co/
#### Collective Decision Making
* https://www.loomio.org
#### Video Conferencing / Synchronous Communication
* [Zoom](https://zoom.us)
* [Zoom Guide](https://www.jankeck.com/zoomguide) by Jan Keck
* [Around](https://www.around.co/)
* [BigBlueButton](https://bigbluebutton.org/)
* [Jitsi](https://meet.jit.si/)
#### Asynchronous Communication
* [Slack](https://slack.com)
* [Microsoft Teams](https://www.microsoft.com/de-de/microsoft-teams/group-chat-software)
* [Mattermost](https://mattermost.com/)
#### Webcam Tools
* https://manycam.com
* https://www.ecamm.com
#### Live Participation
* https://sli.do
* https://menti.com
* https://www.wooclap.com/
### Virtal Conferences & Events
* https://spatial.io
* https://spatial.chat
* https://www.wonder.me
* https://www.kasama-konferenz.de
### Presentation Tools
* https://remotectrl.net/
* https://www.mmhmm.app/
## Business Modelling & Strategic Product Design
### Business Modelling for Solopreneurs
I can highly recommend all books by [Ehrenfried & Brigitte Conta Gromberg](https://www.google.com/search?client=firefox-b-d&q=smart+business+concepts) (all german only)
* Business Model Produktreppe
* Die Zeit der Smarten Experten
* Solopreneur
* Smart Business Concepts
### Tools
* [Business Model Canvas](https://www.strategyzer.com/canvas/business-model-canvas) by Alexander Osterwalder
## Personal Growth & Potential Development
### Books
* The Element (by Ken Robinson)
* Finding Your Element (by Ken Robinson)
* Designing Your Life (by Bill Burnett, Dave Evans)
* What Color Is Your Parachute (by Richard Nelson Bolles)
### Tools for Self Reflection
* https://yearcompass.com/
* https://dschool.stanford.edu/resources/getting-unstuck
* [Business Model U](https://businessmodelyou.com) by Timothy Clark
## Bonus
* [8 Regeln fĂĽr den totalen Stillstand](https://www.youtube.com/watch?v=oNUONvT4vhk) by Prof. Peter Kruse