--- title: How to Fix “Device is Unreachable” Error with iPhone & Windows tags: Tutorial --- ## How to Fix “Device is Unreachable” Error with iPhone & Windows ###### tags: `iphone`,`windows`,`tutorial` Follow this step: 1. Go to Settings/Photos 2. Scroll down to "Transfer to Mac or PC", "Keep Originals" should be checked, not "Automatic."! ![setting](https://hackmd.io/_uploads/S1etoFhPC.jpg)