# Let's Tackle the QuickBooks Desktop Keeps Crashing Issue ![Let's Tackle the QuickBooks Desktop Keeps Crashing Issue](https://hackmd.io/_uploads/BkpDeGog0.png) <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Are you trying to run important data functions, but your QB app keeps closing? If yes, then you might be encountering some common issues like the <b>QuickBooks keeps crashing</b> error. This error message can prevent users from running the features seamlessly and can occur due to some recurring scenarios, like a damaged INI file or corrupted hard drive sectors. You can reliably resolve the QuickBooks Desktop keeps crashing issue by following the detailed steps below. </span></p><p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-align: center; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;"><b>Know why your QuickBooks Desktop is crashing- <a href="https://quickbooksdatamigration.com/blog/quickbooks-desktop-keeps-crashing/" target="_blank">Click Here</a></b></span></p> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><i><span lang="EN"><span style="font-family: Seoge UI, serif;"><b></b></span></span></i></p><blockquote><i><span lang="EN"><span style="font-family: Seoge UI, serif;"><b>If you are having trouble while following the troubleshooting steps, and these solutions seem time-consuming, you can call our QB support team at +1-833-802-0002&nbsp;to get the best guidance with the crashing problems with the app.</b></span></span></i></blockquote><i><span lang="EN"><span style="font-family: Seoge UI, serif;"><b></b></span></span></i><p></p> ## What are the Main Triggers and Scenarios Leading to QuickBooks Keeps Crashing After Update Error?</h2> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">If your<b> QuickBooks 2023 keeps crashing</b>, the following common causes and possible factors might be responsible -</span></p> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"></p><ol style="text-align: left;"><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">The hard drive storing QuickBooks might be damaged or corrupted, and the drive sectors might be broken or lack sufficient space for the app.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Crucial files, like the INI file, might be damaged, broken, or improper, which can cause registration issues while running the QB functions.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Your Windows OS version might be outdated or discontinued, which can make it incompatible for users to run the QB app seamlessly.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">The company file you are trying to access in QuickBooks might be improper or damaged, and the file name might be too long or contain special characters.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Your QuickBooks utility is not correctly installed, and the process might be faulty due to some corrupted, missing, or deleted installation files on the PC.</span></li></ol><div style="text-align: center;"><span style="font-family: Seoge UI, serif;"><b>If you need to know how to Recover your QuickBooks Missing Data after Update- <a href="https://quickbooksdatamigration.com/blog/quickbooks-data-missing-after-update/" target="_blank">Recover Now</a></b></span></div><p></p> ## Troubleshooting Methods to Eliminate the QuickBooks Keeps Crashing Windows 11 Error <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">If your <b>QuickBooks keeps closing</b>, you can perform the resolution techniques given below to tackle the issue -</p> <h3 style="line-height: 115%; margin-bottom: 10pt; text-align: left;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;, serif; font-weight: normal;">Method 1 - Modify the INI and ECML File Name from the Directory of the C Drive</span></h3> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">You can address the <b>QB keeps crashing</b> error by renaming the INI and ECML files from the QB directory.</span></p> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"></p><ol style="text-align: left;"><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Locate the <b>INI</b> file folder from the <b>QuickBooks File Directory </b>of the <b>C Drive</b>, then right-click the file name.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Add <b>OLD</b> to the file name by hitting the <b>Rename </b>option, followed by hitting <b>Enter</b> and renaming the <b>ECML </b>file in the same manner.</span></li></ol><p></p> <h3 style="line-height: 115%; margin-bottom: 10pt; text-align: left;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;, serif; font-weight: normal;">Method 2 - Activate the Quick-Fix Feature of the Tool Utility to Repair the QB Application</span></h3> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Crashing problems in the app can be fixed by activating the tool hub features in the following manner -</span></p> <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"></p><ol style="text-align: left;"><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Download the <b>EXE </b>setup file from Intuit's website and install the utility by following the on-screen prompts, then access the tool hub.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Now, open the <b>QuickBooks Tool Hub</b> and choose the <b>Quick Fix My Program Tool </b>option from the <b>Program Problems </b>section to initiate an application repair process.</span></li><li><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">Lastly, wait for the repair process to end, and once done, rerun QuickBooks to access the features and check the status of the crashing issues.</span></li></ol><p></p> ## Conclusion <p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;"><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; mso-ansi-language: EN; mso-bidi-font-family: Calibri;">You can successfully eliminate <b>QuickBooks Desktop keeps crashing</b> issue by following the reliable steps given above. If these solutions are ineffective in fixing the application problems, you can call our QB assistants at +1-833-802-0002 to get immediate help with the error. </span><b><span lang="EN" style="font-family: &quot;Seoge UI&quot;,serif; font-size: 16pt; line-height: 115%; mso-ansi-language: EN; mso-bidi-font-family: Calibri;"></span></b></p><p class="MsoNormal" style="line-height: 115%; margin-bottom: 10pt; mso-layout-grid-align: none; mso-pagination: none; text-align: center; text-autospace: none;"><span style="font-family: Seoge UI, serif;"><b>Also Read:- <a href="https://hackmd.io/@jamesrichard8506/compile-error-in-hidden-module-quickbooks" target="_blank">Easy Fixes for QuickBooks Compile Error in Hidden Module</a></b></span></p>