How to Rectify the QuickBooks Closes Unexpectedly Issue

# How to Rectify the QuickBooks Closes Unexpectedly Issue ![How to Rectify the QuickBooks Closes Unexpectedly Issue](https://hackmd.io/_uploads/HkYIwpM_bg.png) The application is not free of technical issues, and you may sometimes experience QuickBooks closing unexpectedly. The issues arise from two main sources: damaged company and installation files, and incompatible system hardware or malware, or a virus.  QB crashes at times with an error message, and it can also close unexpectedly without any user notification. QB can shut down by itself in the following common situations, which are described below:  <ul> <li style="font-weight: 400;"> When working on transactions such as invoices or sales orders</li> <li style="font-weight: 400;">When switching between different centers within the software</li> <li style="font-weight: 400;">While trying to email a large report</li> </ul> <h2>Potential Culprits that are Responsible for the QuickBooks Desktop Keeps Crashing</h2> There are various other reasons that can also lead to this issue. You might notice QB closing unexpectedly under the following circumstances:  <ul> <li style="font-weight: 400;">The hard drive has errors or is physically damaged </li> </ul> <ul> <li style="font-weight: 400;">The Windows operating system has either become outdated or developed corruption problems</li> </ul> <ul> <li style="font-weight: 400;">Your computer does not meet the minimum system requirements needed to run the application</li> </ul> <ul> <li style="font-weight: 400;">The QBWUSER.ini file exists in a state of either corruption or complete disappearance</li> </ul> <ul> <li style="font-weight: 400;">The Microsoft .NET Framework or MSXML DLL files are missing or damaged</li> </ul> Recommended to Read: <a href="https://datamigration.tawk.help/article/quickbooks-error-h202-here-are-the-right-ways-to-fix-it">How Do I Fix QuicBooks Error H202?</a> <h2>Ways to Resolve the QuickBooks Closes Unexpectedly Issue</h2> The segment has the steps to resolve the QB desktop that closes unexpectedly under the expert guidance: <h3>Step I: Update the application </h3> <ul> <li style="font-weight: 400;">You should begin by performing the QuickBooks Desktop update, as new features and minor bug fixes are included in every update</li> </ul> <ul> <li style="font-weight: 400;">Windows and other operating systems require users to keep their systems up to date</li> </ul> <ul> <li style="font-weight: 400;">Using an outdated version of Windows can lead to problems such as QB freezing in the Employee Center</li> </ul> <ul> <li style="font-weight: 400;">As the updates are complete, restart your device to apply the changes properly</li> </ul> <h3>Step II: Launch the Quick Fix My Program </h3> <ul> <li style="font-weight: 400;">Begin by closing the QuickBooks Desktop application</li> </ul> <ul> <li style="font-weight: 400;">Then, download and install the QuickBooks Tool Hub on your system</li> </ul> <ul> <li style="font-weight: 400;">After the installation is completed, you need to open the Tool Hub by double-clicking its icon on your Windows desktop</li> </ul> <ul> <li style="font-weight: 400;">From there, select the Program Problems tab > hit Quick Fix My Program </li> </ul> <ul> <li style="font-weight: 400;">Once the procedure is finished, you have to reopen QuickBooks Desktop </li> </ul> <h3>Step III: Reedit the QBWUSER.ini file name</h3> <ul> <li style="font-weight: 400;">Start by closing the QBDT application > navigate to the folder where the QBWUSER.ini file is stored</li> </ul> <ul> <li style="font-weight: 400;">You can find it as the following location, C:\Users[Your username]\AppData\Local\Intuit\QuickBooks [year]</li> </ul> <ul> <li style="font-weight: 400;">If you are unable to view this folder, then make sure hidden files and folders are enabled on your device</li> </ul> <ul> <li style="font-weight: 400;">Since the folder is visible, right-click the QBWUSER.ini file, select Rename, and add. OLD to the end of the file name so it appears as QBWUSER.ini.old</li> </ul> <ul> <li style="font-weight: 400;">After that, you’ll need to rename the EntitlementDataStore.ecml file. To do this, press Windows + R to open the Run dialog box. In the Run window > type the C:\ProgramData\Intuit\Entitlement Client\v8 path and press Enter</li> </ul> <ul> <li style="font-weight: 400;">Find the EntitlementDateStore.ecml file > right tap on it > choose Rename > add .OLD at the end of the file name so it becomes EntitlementDataStore.ecml.OLD</li> </ul> <ul> <li style="font-weight: 400;">After renaming both files, restart the QBDT application and check whether it opens properly. If QB launches without issues, try opening a sample company file to confirm the problem has been fixed</li> </ul> The <a href="https://quickbooksdatamigration.com/blog/quickbooks-black-and-white-screen/">QuickBooks screen turns black and white</a> due to incorrect Windows DPI settings or corrupted display preferences within the application. To rectify this issue, you need to go through the most effective blog mentioned on this page to seek help.  <h2>Conclusion </h2> In this blog, we have summarized the best and most effective steps in the above-discussed segment. Dial +1.833.802.0002 connect with the experts to seek their expertise, and you will be  able to fix all your queries smoothly. 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