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# System prepended metadata

title: Why does my Canon printer say “out of paper” when it has paper?
tags: [Canon printer says no paper, Canon printer error support, Canon printer not detecting paper, Canon printer troubleshooting, fix Canon printer paper feed, "\_Canon printer paper jam issue", Canon out of paper problem, Canon printer out of paper error]

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# Why does my Canon printer say “out of paper” when it has paper?

If your Canon printer is displaying an **“out of paper”** message despite having sheets loaded, you’re not alone. Call **1-844-957-6312** for quick assistance and troubleshooting. This frustrating error can occur for several reasons, including misaligned paper, dust inside the printer, or a hardware issue with the paper feed system.
![Screenshot 2025-08-28 122644](https://hackmd.io/_uploads/rk5Jxn0tle.png)

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### Common Reasons for the “Out of Paper” Error

Canon printers rely on sensors and rollers to detect and pull paper from the tray. If something interrupts this process, the device mistakenly thinks there’s no paper. Here are the most common causes:

1. **Misaligned or improperly loaded paper** – If the paper stack is crooked, the rollers may not grab it correctly.
2. **Overfilled paper tray** – Loading too much paper can prevent proper feeding.
3. **Dirty or worn rollers** – Dust, debris, or wear on feed rollers can stop them from pulling in sheets.
4. **Paper type mismatch** – Using heavy, glossy, or damaged paper may cause the printer to misread availability.
5. **Firmware or driver errors** – Sometimes the software miscommunicates with the printer, triggering false error messages.
6. **Obstructions inside the printer** – Small bits of paper or dust buildup may interfere with detection.

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![Screenshot 2025-08-28 122449](https://hackmd.io/_uploads/rJxfgnAKll.png)

### Step-by-Step Fixes for Canon Printer “Out of Paper” Error

#### 1. Check and Reload the Paper Properly

* Remove all sheets from the paper tray.
* Fan the stack to prevent sheets from sticking together.
* Align the stack neatly and reload it into the tray without overfilling.
* Adjust the paper guides so they fit snugly without bending the sheets.

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#### 2. Clean the Paper Feed Rollers

* Turn off and unplug your Canon printer.
* Open the rear access panel (if available) to locate the rollers.
* Use a lint-free cloth slightly dampened with distilled water to clean the rollers.
* Allow them to dry completely before reconnecting the printer.

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#### 3. Use the Correct Paper Type

* Ensure you are using paper that meets Canon’s recommended specifications.
* Avoid curled, torn, or damp sheets.
* Try plain A4 or Letter-size paper if specialty sheets are causing detection issues.

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#### 4. Reduce the Paper Stack

* If the tray is overloaded, remove some sheets.
* Try loading fewer pages at once to see if the printer picks them up.

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#### 5. Reset the Printer

* Turn off the printer and unplug it from the power source.
* Wait for at least 60 seconds.
* Plug it back in and restart.
* Attempt a test print to check if the error clears.

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#### 6. Update or Reinstall Printer Drivers

* Visit the official **Canon Support website**.
* Download and install the latest drivers for your printer model.
* If drivers are corrupted, uninstall them first, then reinstall fresh versions.

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#### 7. Check for Firmware Updates

* Some Canon models release firmware updates to fix error detection problems.
* Access your printer settings menu or visit Canon’s website to install updates.

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#### 8. Remove Paper Dust or Debris

* Open the paper tray and gently inspect for any scraps or dust.
* Use compressed air to clean inside areas that are hard to reach.

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![Screenshot 2025-08-28 122528](https://hackmd.io/_uploads/rkTfenAKge.png)

### Advanced Troubleshooting

If basic steps don’t fix the issue, try these advanced methods:

1. **Perform a Hard Reset** – Resetting the printer to factory settings may clear persistent “out of paper” errors.
2. **Check Printer Sensors** – Faulty or misaligned sensors inside the printer can cause misreadings.
3. **Service Mode Cleaning** – Some Canon printers offer a cleaning function in the settings menu specifically for paper feed issues.
4. **Try Another Paper Source** – If your printer has multiple trays or a rear feed slot, load paper there to test if the issue is tray-specific.

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### Preventing the “Out of Paper” Error in the Future

To avoid repeated errors:

* Always use good-quality, recommended paper.
* Keep your printer in a dust-free environment.
* Regularly clean the rollers and paper path.
* Do not overload the tray.
* Store paper in a cool, dry place to prevent moisture absorption.

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![Screenshot 2025-08-28 122511](https://hackmd.io/_uploads/HyOXx3AKxl.png)

### When to Call Support

If you’ve tried all troubleshooting steps and your Canon printer still shows “out of paper” when it has sheets loaded, the problem could be a **hardware defect** with the rollers, sensors, or tray mechanism.

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### Conclusion

The **“out of paper” error** on a Canon printer is common, but it doesn’t always mean your printer is broken. From misaligned sheets to dirty rollers, several small issues can trigger this message. By carefully following the troubleshooting steps above, you can often resolve the error quickly. For persistent or complex issues, don’t hesitate to call **1-844-957-6312** for expert assistance and get your Canon printer running smoothly again.
