# 1‑866‑203‑7571 How to Fix Brother Printer Not Printing?
**Brother Printer Support at 1-866-203-7571**
Brother printers are widely known for their durability, high-quality output, and reliability. However, like any electronic device, they are not immune to technical issues. One of the most common and frustrating problems users face is when a **Brother printer is not printing**, even though it appears to be connected and powered on.
If your Brother printer refuses to print documents, don’t panic. In most cases, the issue can be resolved by following systematic troubleshooting steps. This comprehensive guide explains **why your Brother printer is not printing** and provides **step-by-step solutions** for Windows, Mac, and wireless printers.
If you need immediate assistance, you can also contact Brother printer support at **1-866-203-7571** for expert help.
**Brother Printer Support at 1-866-203-7571**
## Common Reasons Why Brother Printer Is Not Printing
Before diving into fixes, it’s important to understand what may be causing the problem. Some of the most common reasons include:
* Printer is offline
* Incorrect printer selected
* Paper jam or hardware error
* Empty or faulty ink/toner cartridge
* Outdated or corrupt printer drivers
* Wi-Fi or USB connection issues
* Print spooler service errors
* Incorrect printer settings
* Firewall or antivirus blocking the printer
* Pending or stuck print jobs
Identifying the root cause will help you apply the correct solution.
**Brother Printer Support at 1-866-203-7571**
## Basic Checks Before Advanced Troubleshooting
### 1. Check Printer Power and Display
Ensure that:
* The printer is turned ON
* No error messages are displayed on the printer screen
* Power cable is securely connected
If you see error messages such as **“Paper Jam,” “Replace Toner,” or “Cover Open,”** resolve them first.
**Brother Printer Support at 1-866-203-7571**
### 2. Check Paper Tray and Toner/Ink Levels
* Make sure paper is properly loaded
* Ensure there is enough toner or ink
* Reseat the toner cartridge properly
Low toner can sometimes cause the printer to stop printing altogether.
**Brother Printer Support at 1-866-203-7571**
### 3. Restart Printer and Computer
A simple restart can fix temporary glitches:
* Turn off the printer
* Shut down your computer
* Wait 1–2 minutes
* Turn everything back on
**Brother Printer Support at 1-866-203-7571**
## Fix 1: Set Brother Printer as Default Printer
If your printer is not set as the default device, print jobs may be sent elsewhere.
### On Windows:
1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click your Brother printer
4. Select **Set as default printer**
5. Look for a green checkmark
### On Mac:
1. Open **System Settings**
2. Go to **Printers & Scanners**
3. Select your Brother printer
4. Set it as the default printer
**Brother Printer Support at 1-866-203-7571**
## Fix 2: Check Printer Status (Offline Issue)
A very common reason Brother printers don’t print is because they are set to **Offline**.
### Windows:
1. Open **Devices and Printers**
2. Right-click the Brother printer
3. Click **See what’s printing**
4. Select **Printer**
5. Uncheck:
* *Use Printer Offline*
* *Pause Printing*
### Mac:
1. Go to **Printers & Scanners**
2. Select the Brother printer
3. If status shows “Offline,” remove and re-add the printer
**Brother Printer Support at 1-866-203-7571**
## Fix 3: Clear Print Queue (Stuck Print Jobs)
Stuck print jobs can block new documents from printing.
### Windows:
1. Open **Devices and Printers**
2. Right-click your Brother printer
3. Click **See what’s printing**
4. Cancel all pending print jobs
5. Restart the printer
### Mac:
1. Open **Printers & Scanners**
2. Select the printer
3. Click **Open Print Queue**
4. Cancel all jobs
**Brother Printer Support at 1-866-203-7571**
## Fix 4: Check USB or Wi-Fi Connection
### For USB Printers:
* Use a different USB port
* Try a different USB cable
* Avoid USB hubs
### For Wireless Printers:
* Ensure printer is connected to the same Wi-Fi network as your computer
* Restart router
* Move printer closer to router
* Print a network configuration page to confirm IP address
**Brother Printer Support at 1-866-203-7571**
## Fix 5: Reconnect Brother Printer to Wi-Fi
If the Wi-Fi connection drops, printing will stop.
### Steps:
1. Go to **Printer Control Panel**
2. Open **Network Settings**
3. Select **WLAN Setup Wizard**
4. Choose your Wi-Fi network
5. Enter the correct password
6. Confirm connection
Once connected, reinstall the printer on your computer.
**Brother Printer Support at 1-866-203-7571**
## Fix 6: Update or Reinstall Brother Printer Drivers
Outdated or corrupted drivers are a major cause of printing problems.
### Windows:
1. Press **Windows + R**
2. Type `devmgmt.msc`
3. Expand **Printers**
4. Right-click Brother printer
5. Select **Update driver**
If updating doesn’t work:
* Uninstall the printer
* Download the latest driver
* Reinstall the printer
### Mac:
1. Remove Brother printer from **Printers & Scanners**
2. Restart Mac
3. Add the printer again
4. Allow macOS to install updated drivers
**Brother Printer Support at 1-866-203-7571**
## Fix 7: Restart Print Spooler Service (Windows Only)
The Print Spooler manages print jobs. If it stops, printing fails.
### Steps:
1. Press **Windows + R**
2. Type `services.msc`
3. Find **Print Spooler**
4. Right-click → Restart
5. Set startup type to **Automatic**
**Brother Printer Support at 1-866-203-7571**
## Fix 8: Check Firewall and Antivirus Settings
Sometimes security software blocks printer communication.
### Try this:
* Temporarily disable firewall/antivirus
* Print a test page
* If printing works, add printer as an exception
**Brother Printer Support at 1-866-203-7571**
## Fix 9: Run Brother Printer Troubleshooter
Brother provides diagnostic tools that can automatically detect problems.
### Steps:
1. Download Brother printer utility
2. Run the troubleshooting tool
3. Follow on-screen instructions
4. Apply recommended fixes
**Brother Printer Support at 1-866-203-7571**
## Fix 10: Check Printer Preferences and Settings
Incorrect settings may stop printing.
* Paper size must match document
* Print quality should not be set to “Economy” if toner is low
* Disable “Quiet Mode” if enabled
* Reset printer settings to default if needed
**Brother Printer Support at 1-866-203-7571**
## Fix 11: Print a Test Page
Printing a test page helps isolate the issue.
### Windows:
1. Open **Devices and Printers**
2. Right-click Brother printer
3. Select **Printer Properties**
4. Click **Print Test Page**
### Mac:
1. Go to **Printers & Scanners**
2. Select printer
3. Click **Open Print Queue**
4. Print a test page
If the test page prints, the problem is likely application-specific.
**Brother Printer Support at 1-866-203-7571**
## Fix 12: Check Application-Specific Issues
Sometimes the issue is not the printer but the software you are printing from.
* Try printing from Notepad/TextEdit
* Try another application
* Convert the file to PDF and print again
**Brother Printer Support at 1-866-203-7571**
## Fix 13: Reset Brother Printer to Factory Settings
If nothing works, a factory reset can help.
### Steps (may vary by model):
1. Turn off the printer
2. Press and hold **Menu**
3. Turn printer back on
4. Navigate to **Factory Reset**
5. Confirm reset
6. Reconfigure printer from scratch
**Brother Printer Support at 1-866-203-7571**
## When to Contact Brother Printer Support
If you’ve tried all troubleshooting steps and your Brother printer is still not printing, it’s time to get professional help.
### Call Brother Printer Support:
📞 **1-866-203-7571**
Support experts can:
* Diagnose advanced driver issues
* Fix wireless configuration errors
* Resolve hardware-related problems
* Guide you through step-by-step solutions
* Help with setup for Windows and Mac
**Brother Printer Support at 1-866-203-7571**
## Tips to Prevent Brother Printer Printing Issues in the Future
* Keep printer drivers updated
* Use genuine Brother toner and ink
* Avoid abrupt shutdowns during printing
* Regularly clean printer rollers
* Keep printer firmware up to date
* Maintain a stable Wi-Fi connection
**Brother Printer Support at 1-866-203-7571**
## Conclusion
A Brother printer not printing can be caused by many factors—from simple offline status to complex driver or network issues. The good news is that **most problems are easily fixable** by following systematic troubleshooting steps.
By checking printer settings, clearing print queues, updating drivers, and ensuring proper connectivity, you can restore your Brother printer’s functionality quickly.
If the issue persists or you prefer expert assistance, don’t hesitate to call **Brother Printer Support at 1-866-203-7571** for fast and reliable help.
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