# 1-866-203-7571 Fix Canon iX6820 Not Printing Issue
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The Canon PIXMA iX6820 is a popular wide-format inkjet printer known for its ability to produce high-quality borderless prints up to 13" x 19". It is widely used by home users, photographers, designers, and small businesses for printing photos, marketing materials, and professional documents. Despite its reliability, some users experience situations where the Canon iX6820 printer is not printing at all or is producing incomplete, faded, or blank pages.
If your Canon iX6820 not printing issue is interrupting your work, this comprehensive 3000-word guide will walk you through every possible cause and solution. From basic checks to advanced troubleshooting, driver fixes, network configuration, and hardware maintenance, this article covers everything you need to know. If you need immediate assistance at any stage, you can contact Canon printer experts at **1-866-203-7571**.
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## Common Symptoms of Canon iX6820 Not Printing
Before fixing the issue, it is important to understand how the problem appears. Common symptoms include:
* Printer powers on but does not print
* Print jobs stuck in the queue
* Printer shows “Offline” status
* Blank pages coming out
* Faded or streaked prints
* Printer responds slowly or not at all
* Error lights blinking on the printer
* Wireless printer not responding
Each symptom can indicate a different root cause, which we will explore in detail below.
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## Reasons Why Canon iX6820 Is Not Printing
Several factors can prevent the Canon iX6820 printer from printing properly. These include:
1. Outdated or corrupted printer drivers
2. Incorrect printer settings
3. Paper jams or paper feed issues
4. Low or empty ink cartridges
5. Clogged printhead nozzles
6. Connectivity problems (USB or Wi-Fi)
7. Print spooler service errors
8. Firmware issues
9. Hardware malfunction
Understanding these causes makes troubleshooting easier and more effective.
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## Preliminary Checks Before Troubleshooting
Start with these simple checks to rule out basic problems:
* Ensure the printer is powered on
* Check that all cables are securely connected
* Confirm paper is loaded correctly
* Verify ink cartridges are installed properly
* Restart the printer and computer
* Use a different document to test printing
Sometimes, a simple restart can resolve temporary glitches.
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## Solution 1: Check Printer Status and Set as Default
If your Canon iX6820 is not printing, it may not be set as the default printer.
### Steps for Windows:
1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click **Canon iX6820**
4. Select **Set as default printer**
5. Ensure the printer status shows **Ready**
### Steps for Mac:
1. Open **System Settings**
2. Click **Printers & Scanners**
3. Select **Canon iX6820**
4. Set it as the default printer
If the printer is marked as “Offline,” right-click and choose **Use Printer Online**.
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## Solution 2: Clear Print Queue and Restart Print Spooler
A stuck print job can prevent new jobs from printing.
### Clear Print Queue:
1. Open **Devices and Printers**
2. Right-click Canon iX6820
3. Select **See what’s printing**
4. Cancel all print jobs
### Restart Print Spooler (Windows):
1. Press **Windows + R**
2. Type `services.msc` and press Enter
3. Locate **Print Spooler**
4. Right-click and select **Restart**
Once done, try printing again.
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## Solution 3: Check Ink Levels and Cartridge Installation
Low or empty ink cartridges can stop the printer from printing.
### Steps:
* Open the printer cover
* Ensure all cartridges are installed correctly
* Replace any empty or low cartridges
* Use genuine Canon ink cartridges for best results
Even if you are printing black-only documents, some Canon printers require color ink to function.
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## Solution 4: Run Printhead Cleaning and Alignment
Clogged printhead nozzles often cause blank or faded prints.
### Steps:
1. Open **Canon Printer Utility** on your computer
2. Select **Maintenance**
3. Choose **Cleaning** or **Deep Cleaning**
4. Perform **Printhead Alignment**
Run cleaning cycles only when necessary to avoid ink wastage.
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## Solution 5: Update or Reinstall Canon iX6820 Printer Driver
An outdated or corrupted driver is one of the most common reasons behind Canon iX6820 not printing.
### Reinstall Driver:
1. Uninstall the existing Canon iX6820 driver
2. Restart your computer
3. Download the latest driver compatible with your OS
4. Install and follow on-screen instructions
Make sure the driver matches your Windows or macOS version.
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## Solution 6: Check USB or Wireless Connection
### For USB Connection:
* Use a different USB cable
* Try a different USB port
* Avoid USB hubs
### For Wireless Connection:
* Ensure printer and computer are on the same Wi-Fi network
* Restart the router
* Reconnect printer to Wi-Fi
Network instability can cause printing delays or failures.
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## Solution 7: Disable Use Printer Offline Mode
Sometimes Windows automatically sets the printer to offline mode.
### Steps:
1. Open **Devices and Printers**
2. Right-click Canon iX6820
3. Select **See what’s printing**
4. Click **Printer** menu
5. Uncheck **Use Printer Offline**
This often restores printing immediately.
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## Solution 8: Check Paper and Paper Feed Mechanism
Paper jams or incorrect paper size settings can stop printing.
* Remove jammed paper carefully
* Load paper properly
* Match paper size in printer settings
* Avoid overloading the paper tray
Use recommended paper types for optimal performance.
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## Solution 9: Perform Power Reset
A power reset can clear internal memory errors.
### Steps:
1. Turn off the printer
2. Unplug the power cable
3. Wait 5 minutes
4. Plug the cable back in
5. Turn on the printer
Try printing again after reset.
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## Solution 10: Update Printer Firmware
Outdated firmware can cause compatibility issues.
* Check firmware updates for Canon iX6820
* Follow instructions carefully
* Do not interrupt the update process
Firmware updates improve stability and performance.
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## Solution 11: Check Firewall and Antivirus Settings
Sometimes security software blocks printer communication.
* Temporarily disable antivirus/firewall
* Try printing
* Add printer software to exception list
Re-enable security software after testing.
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## Solution 12: Test Printing from Another Device
This helps identify whether the issue is with the printer or the computer.
* Print from a different computer or mobile device
* If it works, the issue is system-specific
This step narrows down troubleshooting.
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## Advanced Troubleshooting for Persistent Issues
If your Canon iX6820 still does not print after following all steps:
* Perform factory reset
* Replace printhead if damaged
* Check internal hardware components
At this stage, professional assistance is recommended.
**Toll-Free Support: 1-866-203-7571**
## When to Contact Canon Printer Support
You should contact support if:
* Printer does not power on
* Error lights continue blinking
* Hardware components appear damaged
* Issue persists after all troubleshooting steps
For expert help, call **1-866-203-7571** to speak with trained Canon printer technicians.
**Toll-Free Support: 1-866-203-7571**
## Tips to Prevent Canon iX6820 Printing Issues
* Use printer regularly to avoid ink drying
* Keep drivers updated
* Use genuine ink cartridges
* Clean printer periodically
* Avoid sudden power outages
Preventive maintenance extends printer life.
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## Frequently Asked Questions (FAQs)
### Why is my Canon iX6820 printing blank pages?
This usually happens due to clogged printheads, empty cartridges, or incorrect printer settings.
### Can low ink stop printing completely?
Yes, some Canon printers will not print if any ink cartridge is empty.
### How do I fix Canon iX6820 offline issue?
Set the printer online from Devices and Printers and check network connectivity.
### Should I reinstall the driver if printer is not printing?
Yes, reinstalling the driver often resolves printing issues.
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## Conclusion
The Canon iX6820 not printing issue can be frustrating, especially when deadlines are tight. However, most printing problems are caused by simple issues such as driver errors, connectivity problems, ink shortages, or incorrect settings. By carefully following the step-by-step solutions outlined in this guide, you can diagnose and fix the problem effectively.
Regular maintenance, timely driver updates, and proper usage habits can prevent future printing issues. If you need immediate or professional assistance, do not hesitate to contact Canon printer experts at **1-866-203-7571**. With the right approach, your Canon iX6820 printer will be back to delivering high-quality prints in no time.
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