# 1-866-203-7571 How to Connect Epson Workforce 3620 to WiFi?

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Connecting your Epson Workforce WF-3620 to Wi-Fi gives you wireless printing, scanning and mobile convenience. This guide walks you step-by-step through every way to connect — Windows, macOS, Android, iPhone/iPad, WPS, and USB temporary setup — plus troubleshooting, tips, and FAQs. I’ll explain what each option does so you can pick the simplest one for your setup.

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## Quick overview — Which method should you use?

* **WPS (Recommended if available):** Fastest if your router supports WPS and you’re okay pressing the WPS button on the router.
* **Control-panel Wireless Setup (Easiest if no computer nearby):** Use the printer screen to search and join your Wi-Fi network.
* **Epson Connect / Epson iPrint (Best for mobile printing):** Use Epson’s mobile tools to print & scan from phones/tablets.
* **Standard driver + Wireless setup from computer (Windows/macOS):** For more control and to install full drivers.
* **Temporary USB connection then Wireless Setup:** Use when the direct wireless setup fails — connect to a computer by USB, configure Wi-Fi, then remove USB.

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## Before you start — what you need

1. **Network name (SSID)** and **Wi-Fi password** (case sensitive).
2. A **2.4 GHz Wi-Fi network** (WF-3620 typically works best on 2.4 GHz; check router if 5 GHz only).
3. **Printer power** and control-panel ready.
4. For computers: an internet connection to download drivers (if needed).
5. Mobile devices: install **Epson iPrint** from Google Play or the App Store (optional but recommended).
6. Optional: router **WPS** button if you prefer WPS pairing.

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## Step 1 — Power on and prepare the WF-3620

1. Plug in the power cable and turn on the printer.
2. Wait while the printer initializes. If there are dialogs on the control panel (paper size, setup prompts), follow them.
3. On the printer’s control panel, press the **Home** or **Menu** button to access setup screens.

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## Method A — Connect via the printer’s control panel (recommended)

This method uses the WF-3620 touchscreen to find and join your Wi-Fi network.

1. On the printer, tap **Setup** (gear icon) or press **Home** → **Setup**.
2. Select **Network Settings** → **Wi-Fi Setup** → **Wi-Fi Setup Wizard**.
3. The printer will search for wireless networks. When the list appears, tap your **SSID** (network name).

* If your SSID is hidden, choose **Enter SSID** and type it exactly.
4. Enter your **Wi-Fi password** using the on-screen keyboard, then tap **OK** or **Done**.
5. The printer will attempt to connect. When it says **Connected** or shows an IP address, you’re set.
6. Print a network status sheet from **Setup → Network Settings → Print Network Status** to confirm.

**Notes & tips:**

* Use the on-screen keyboard carefully — passwords are case sensitive.
* If connection fails, double-check password or move the printer closer to the router during setup.
* After connecting, the printer will keep the network settings and reconnect automatically.

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## Method B — WPS (Wi-Fi Protected Setup) — fastest if supported

Use WPS when your router has a WPS button and you don’t want to enter a password.

1. On the WF-3620, go to **Setup → Network Settings → Wi-Fi Setup**.
2. Select **WPS (Push Button)**.
3. Within 2 minutes, press the **WPS button** on your router.
4. The printer will automatically connect. A confirmation message or IP address will appear.

**If you don’t see WPS options:**

* Some routers require the WPS push on the router and logging into its admin panel. Check your router manual.
* WPS can be insecure on some networks; use only if you trust the environment.

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## Method C — Connect with a computer: Windows (with driver)

If you prefer installing software and setting up from a Windows PC:

1. On your computer, open a browser and go to Epson’s support site (search “Epson WF-3620 drivers”).
2. Download the **WF-3620 driver & utilities** (or use the driver DVD if you have it).
3. Run the installer. When prompted, choose **Wireless Connection** as the connection type.
4. The installer may search for the printer. If not found, choose **Set up printer via USB** temporarily:

* Connect printer to computer with USB.
* Let the installer detect the printer, then select **Wireless Setup** and enter your SSID and password.
* After configuration, the installer will prompt you to disconnect USB — do so and continue.
5. Finish the installation and print a test page.

**Troubleshooting for Windows setup:**

* Temporarily disable firewalls/antivirus during setup if the installer can’t find the printer.
* Run the installer as Administrator.
* Use the latest drivers to avoid compatibility issues with new Windows updates.

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## Method D — Connect with a Mac (macOS)

1. Download the WF-3620 driver package from Epson support for macOS.
2. Run the installer and follow prompts. Choose **Wireless** as the connection type.
3. If the installer asks, connect by USB to configure Wi-Fi, then remove USB when done.
4. Once installed, go to **System Settings → Printers & Scanners**, click **+**, find your WF-3620 in the list, and add it.

**Tip:** On newer macOS versions, you may be able to add the printer directly via System Settings if the printer is already on the network.

**For immediate assistance, call 1-866-203-7571.**

## Method E — Epson iPrint and Epson Connect (mobile-friendly)

If you want to print from Android or iPhone without drivers:

1. Download **Epson iPrint** from the Google Play Store or App Store.
2. Make sure your phone/tablet is on the same Wi-Fi network as the printer.
3. Open Epson iPrint → **Select Printer** → choose your WF-3620.

* If the printer isn’t found, use the WF-3620 control panel to connect to Wi-Fi first (Method A or B).
4. From iPrint you can print photos, PDFs, web pages, and scan to your device.

**Epson Connect:** Register the printer for Epson Connect if you want remote printing via email or Epson’s cloud printing features. Registration is optional and requires an internet connection.

**For immediate assistance, call 1-866-203-7571.**

## Method F — USB temporary method (when wireless fails)

1. Download the latest drivers for WF-3620 for your OS from Epson.
2. Run the installer and when asked, connect the printer to the computer with a USB cable.
3. In the installer choose **Wireless Setup**. Enter SSID and password when prompted.
4. When the installer confirms the printer has joined the network, disconnect the USB cable.
5. Finish installation and verify wireless operation.

This method is helpful if the printer’s control panel or WPS isn’t working.

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## Troubleshooting — common problems and fixes

### Problem: Printer won’t find my Wi-Fi network

* Ensure the router is broadcasting SSID and is not set to “hidden.” If hidden, use **Enter SSID** on the printer.
* Confirm the printer and router are on the same band (2.4 GHz preferred).
* Move the printer closer to the router and try again.
* Restart router and printer.

### Problem: Incorrect password / can’t join network

* Re-enter the Wi-Fi password carefully (case sensitive). Use the control panel to check characters.
* If your network uses enterprise/WPA2-Enterprise settings, the standard consumer WF-3620 may not support it — use a home WPA/WPA2 PSK.

### Problem: Printer connects but won’t print from computer

* Make sure the computer is on the same Wi-Fi network.
* Open your computer’s **Printers & Scanners** settings and set the WF-3620 as default.
* Reinstall drivers if necessary.
* Restart the printer spooler (Windows: services.msc → Print Spooler → restart).

### Problem: Mobile device can’t find printer

* Confirm both mobile device and printer are on the same Wi-Fi network.
* Temporarily disable VPNs on your mobile device.
* Reboot the phone and printer.

### Problem: Network says new IP but devices still can’t print

* Power cycle the router and printer.
* Assign a **static IP** to the printer via router’s DHCP reservation to reduce future network issues.

### Problem: “Authentication failed” or “Unsupported security protocol”

* Ensure router is using WPA2-PSK (AES) for best compatibility. Avoid mixed or legacy modes during setup.
* If router uses WPA3 only, many older printers don’t support it — switch to WPA2 or enable mixed WPA2/WPA3.

**For immediate assistance, call 1-866-203-7571.**

## Advanced tips & best practices

* **Reserve a DHCP IP** in your router for the WF-3620. This avoids IP changes that break shortcuts or scanned destinations.
* **Firmware updates:** Periodically check Epson support for firmware updates — updates can improve Wi-Fi reliability.
* **Network security:** Use a strong password and WPA2 encryption. Disable WPS if you don’t use it (it can be a security risk on some routers).
* **Guest networks:** Some routers isolate guest network devices from each other — printers on a guest network may not be reachable by laptops. Put printer and devices on the same main network or allow guest device access.
* **Printer sleep settings:** Adjust sleep timers to reduce delays when printing after long idle periods.
* **Printer name:** Rename your printer in Epson settings to something recognizable (e.g., “Office-Printer”) so you don’t pick the wrong device.

**For immediate assistance, call 1-866-203-7571.**

## How to print a network status or restore network settings

* **Print Network Status:** On the WF-3620 control panel: **Setup → Network Settings → Print Network Status**. This shows IP address, SSID, and connection status.
* **Restore network settings:** If things are broken, you can reset network settings: **Setup → Restore Default Settings → Network Settings**. Reconfigure Wi-Fi after reset.

**For immediate assistance, call 1-866-203-7571.**

## Using the WF-3620 with multiple devices

* The printer supports multiple computers and mobile devices simultaneously as long as they are on the same local network.
* If some devices cannot see the printer, check router settings for **AP/client isolation** or **wireless isolation** — disable those options.

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## Scanning over Wi-Fi

* Use **Epson iPrint** from mobile or **Epson Scan** (on Windows/macOS) to scan to your computer or phone over Wi-Fi.
* Ensure scanning software and printer are connected to the same network.
* For scan-to-PC features, confirm any required file-sharing or destination folders are accessible (Windows shares must have proper permissions).

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## Frequently asked questions (FAQ)

**Q: My router has dual band (2.4 & 5 GHz). Which should I use?**
A: Use 2.4 GHz for better compatibility and range. If your router allows separate SSIDs for each band, pick the 2.4 GHz SSID.

**Q: Can I connect the printer to a mobile hotspot?**
A: Some mobile hotspots allow local Wi-Fi connections; however, many phone hotspots use carrier NAT or client isolation and may block local device communication. A dedicated router is recommended.

**Q: Is WPS safe?**
A: WPS is convenient but can have security weaknesses depending on router implementation. Use WPS for quick setup but consider disabling it afterwards and switching to WPA2 with a strong password.

**Q: My network uses guest mode — will that work?**
A: Guest networks often isolate devices. Ensure your devices and the printer are on the same network segment.

**Q: How do I print from my phone when not at home?**
A: Use Epson Connect or cloud printing services if supported. Register your printer with Epson Connect to print via email or cloud — follow Epson’s registration steps.

**Q: Do I need drivers on mobile devices?**
A: No. Use Epson iPrint or AirPrint (iOS) to print without installing drivers.

**For immediate assistance, call 1-866-203-7571.**

## Safety & privacy notes

* Protect your Wi-Fi network with a strong password and WPA2 encryption.
* If using public Wi-Fi, avoid unsecured printing or use Epson Connect with strong authentication.
* Keep printer firmware and drivers updated for security patches.

**For immediate assistance, call 1-866-203-7571.**

## What if nothing works? — final troubleshooting checklist

1. Confirm SSID and password one more time. Try connecting another device to the same network with the same password to validate the network works.
2. Reboot router and printer.
3. Use temporary USB setup from a computer to configure the wireless settings.
4. Update printer firmware via Epson support (requires temporary USB or network connection).
5. Try a factory network reset on the printer and repeat wireless setup.
6. Consider moving the printer closer to router to remove interference during setup.
7. If all else fails, call Epson support or a qualified printer technician. **For immediate assistance, call 1-866-203-7571.**

**For immediate assistance, call 1-866-203-7571.**

## Short checklist summary (easy reference)

1. Gather SSID & password.
2. Power on WF-3620.
3. Use **Setup → Network → Wi-Fi Setup Wizard** and enter credentials.

* Or choose **WPS Push Button** on router and printer.
* Or use installer on PC and choose **Wireless** or temporary USB.
4. Confirm connection by printing network status.
5. Install drivers / Epson iPrint as needed on your devices.
6. Test print. If problems, follow troubleshooting checklist above.

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## Conclusion

Connecting the Epson Workforce WF-3620 to Wi-Fi is straightforward once you pick the right method for your environment: the printer panel for direct setup, WPS for speed, or a computer installer for more control. Mobile printing is simple with Epson iPrint and Epson Connect. If you run into connectivity glitches, the steps in the troubleshooting and advanced tips sections will resolve most issues.

Still stuck? For hands-on assistance, support, or guided troubleshooting, **call 1-866-203-7571**.