# 1-866-203-7571 How to Fix Brother Printer Offline?

**Brother Printer Support at 1-866-203-7571**

**Brother printers** are widely used for home, office, and business purposes because of their reliability and performance. However, one of the most common and frustrating issues users face is when the **Brother printer shows “Offline”**, even though it is powered on and connected. If your printer is offline and not responding, don’t worry—this guide will walk you through every possible solution.

If you need immediate assistance, you can also contact **Brother Printer Support at 1-866-203-7571** for expert help.

**Brother Printer Support at 1-866-203-7571**

## Understanding the Brother Printer Offline Problem

When a Brother printer goes offline, it means your computer cannot communicate with the printer. This issue can occur on **Windows, Mac, or network-connected devices** and may be caused by:

* Network connectivity problems
* Incorrect printer settings
* Outdated or corrupted drivers
* Incorrect port selection
* Firewall or antivirus interference
* Spooler service issues
* Hardware or cable problems

Before attempting advanced troubleshooting, it’s important to understand **why the Brother printer is offline** and how to resolve it effectively.

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## Common Symptoms of Brother Printer Offline Error

You may be experiencing one or more of the following symptoms:

* Printer status shows **Offline** or **Paused**
* Print jobs stuck in the queue
* Printer not responding to commands
* Error message on screen
* Printer works on another device but not yours
* Unable to print wirelessly

**Brother Printer Support at 1-866-203-7571**

## Basic Troubleshooting Steps (Quick Fixes)

### 1. Check Printer Power and Status

* Make sure your Brother printer is **turned ON**
* Check the display panel for any error messages
* Remove any paper jams or open covers
* Restart the printer

### 2. Restart Your Computer and Router

* Restart your **computer**
* Restart your **Wi-Fi router**
* Wait 2–3 minutes and reconnect

Many offline issues are resolved simply by restarting the devices.

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## Method 1: Set Brother Printer as Default

Sometimes your system sends print jobs to a different printer.

### Steps for Windows:

1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click your Brother printer
4. Select **Set as Default Printer**
5. Ensure there is a green checkmark

### Steps for Mac:

1. Open **System Settings**
2. Go to **Printers & Scanners**
3. Select your Brother printer
4. Set it as default

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## Method 2: Disable “Use Printer Offline” Option

This option is one of the most common reasons for the offline issue.

### Windows:

1. Open **Control Panel**
2. Select **Devices and Printers**
3. Right-click the Brother printer
4. Click **See what’s printing**
5. Select the **Printer** menu
6. Uncheck **Use Printer Offline**
7. Also uncheck **Pause Printing**

**Brother Printer Support at 1-866-203-7571**

## Method 3: Check USB or Network Connection

### For USB Printers:

* Disconnect the USB cable
* Try a different USB port
* Replace the USB cable if damaged
* Reconnect and power on the printer

### For Wireless Printers:

* Ensure printer is connected to the **same Wi-Fi network**
* Check the printer’s IP address
* Reconnect Wi-Fi if needed

**Brother Printer Support at 1-866-203-7571**

## Method 4: Restart Print Spooler Service (Windows)

The Print Spooler manages all print jobs. If it stops, your printer goes offline.

### Steps:

1. Press **Windows + R**
2. Type `services.msc`
3. Press Enter
4. Locate **Print Spooler**
5. Right-click → **Restart**
6. Set Startup Type to **Automatic**

**Brother Printer Support at 1-866-203-7571**

## Method 5: Update or Reinstall Brother Printer Drivers

Outdated or corrupted drivers are a major cause of offline issues.

### Steps:

1. Go to **Device Manager**
2. Expand **Printers**
3. Right-click Brother printer
4. Select **Update Driver**
5. Choose **Search Automatically**

If the issue persists:

* Uninstall the printer
* Restart your computer
* Reinstall the latest Brother printer driver

**Brother Printer Support at 1-866-203-7571**

## Method 6: Check Printer Port Settings

Incorrect port selection can prevent communication.

### Steps:

1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click Brother printer → **Printer Properties**
4. Go to the **Ports** tab
5. Select the correct port (USB or TCP/IP)
6. Apply changes

**Brother Printer Support at 1-866-203-7571**

## Method 7: Assign a Static IP Address

If your Brother printer keeps going offline on Wi-Fi, assigning a static IP can help.

### Benefits:

* Prevents IP conflicts
* Improves network stability
* Reduces offline errors

You can assign a static IP via:

* Router settings
* Brother printer control panel

**Brother Printer Support at 1-866-203-7571**

## Method 8: Disable SNMP Status (Advanced Fix)

SNMP miscommunication can cause offline issues.

### Steps:

1. Go to **Printer Properties**
2. Click **Ports**
3. Select **Configure Port**
4. Uncheck **SNMP Status Enabled**
5. Click OK

**Brother Printer Support at 1-866-203-7571**

## Method 9: Check Firewall and Antivirus Settings

Firewalls may block printer communication.

### Solution:

* Temporarily disable antivirus/firewall
* Try printing
* Add Brother printer as an exception

**Brother Printer Support at 1-866-203-7571**

## Method 10: Remove and Re-add the Printer

If nothing else works, removing and reinstalling the printer can fix the issue.

### Windows:

1. Open **Devices and Printers**
2. Right-click Brother printer → **Remove Device**
3. Restart computer
4. Add printer again

### Mac:

1. Go to **Printers & Scanners**
2. Remove Brother printer
3. Restart Mac
4. Re-add printer

**Brother Printer Support at 1-866-203-7571**

## Fix Brother Printer Offline on Mac

Mac users often face offline issues due to driver compatibility or network changes.

### Steps:

* Reset printing system
* Update macOS
* Reinstall Brother drivers
* Verify Wi-Fi network
* Disable AirPrint (if necessary)

**Brother Printer Support at 1-866-203-7571**

## Fix Brother Printer Offline on Windows 10 / 11

Windows updates may alter printer settings.

### Recommended Steps:

* Run Windows Printer Troubleshooter
* Set correct printer port
* Restart spooler service
* Update Windows OS

**Brother Printer Support at 1-866-203-7571**

## Prevent Brother Printer Offline Issues in the Future

### Best Practices:

* Keep printer firmware updated
* Use stable Wi-Fi connection
* Assign static IP
* Avoid frequent network changes
* Regularly update drivers
* Restart printer weekly

**Brother Printer Support at 1-866-203-7571**

## When to Contact Brother Printer Support

If you have tried all troubleshooting steps and your printer still shows offline, professional help may be required.

### Contact Expert Help:

📞 **Brother Printer Support: 1-866-203-7571**

Support experts can assist with:

* Advanced driver issues
* Network configuration
* Wireless setup
* Firmware updates
* Persistent offline errors

**Brother Printer Support at 1-866-203-7571**

## Frequently Asked Questions (FAQs)

### Why does my Brother printer keep going offline?

Network changes, driver issues, incorrect settings, or IP conflicts are common causes.

### Can a Brother printer work offline?

No, the printer must be online and connected to communicate with your device.

### How do I bring my Brother printer back online?

Set it as default, disable offline mode, restart services, and check connectivity.

### Does reinstalling drivers help?

Yes, reinstalling drivers often resolves persistent offline issues.

**Brother Printer Support at 1-866-203-7571**

## Conclusion

A Brother printer offline issue can be frustrating, but it is usually **easy to fix** with the right troubleshooting steps. Whether the issue is related to network settings, drivers, ports, or system configuration, this guide provides **complete solutions** to bring your Brother printer back online.

For immediate assistance or expert troubleshooting, don’t hesitate to call **1-866-203-7571** and get your Brother printer working smoothly again.