# 1-866-203-7571 How to Fix Brother Printer Offline on Mac?
**Brother Printer Support at 1-866-203-7571**
Brother printers are widely used for home, office, and business printing because of their reliability and performance. However, many Mac users frequently encounter a frustrating problem where their **Brother printer shows “Offline” on Mac**, even though it is powered on and connected to the network. This issue can halt productivity and create confusion, especially when urgent printing tasks are pending.
If you are facing the **Brother printer offline on Mac** problem, don’t worry. This comprehensive guide will walk you through **step-by-step solutions** to bring your Brother printer back online. Whether your printer is connected via **Wi-Fi, USB, or Ethernet**, this guide covers all possible scenarios.
If at any point you need expert assistance, you can call **Brother Printer Support at 1-866-203-7571** for quick help.
**Brother Printer Support at 1-866-203-7571**
## Table of Contents
1. Understanding the Brother Printer Offline Issue on Mac
2. Common Reasons Why Brother Printer Goes Offline on Mac
3. Preliminary Checks Before Troubleshooting
4. How to Fix Brother Printer Offline on Mac – Quick Methods
5. Method 1: Restart Mac and Brother Printer
6. Method 2: Check Printer Connection (Wi-Fi / USB / Ethernet)
7. Method 3: Set Brother Printer as Default on Mac
8. Method 4: Disable “Use Printer Offline” Option
9. Method 5: Reset the Printing System on Mac
10. Method 6: Update or Reinstall Brother Printer Drivers
11. Method 7: Check macOS Firewall and Security Settings
12. Method 8: Verify Brother Printer IP Address
13. Method 9: Re-Add Brother Printer on Mac
14. Method 10: Fix Brother Printer Offline After macOS Update
15. Wireless Brother Printer Offline on Mac – Special Fixes
16. USB Brother Printer Offline on Mac – Special Fixes
17. Ethernet Brother Printer Offline on Mac – Special Fixes
18. Advanced Troubleshooting for Persistent Offline Issues
19. Tips to Prevent Brother Printer Offline Issues on Mac
20. When to Contact Brother Printer Support
21. Frequently Asked Questions (FAQs)
22. Conclusion
**Brother Printer Support at 1-866-203-7571**
## 1. Understanding the Brother Printer Offline Issue on Mac
When your **Brother printer shows offline on Mac**, it means macOS cannot communicate with the printer. This does **not always indicate a hardware fault**. In most cases, the problem is related to:
* Network connectivity issues
* Incorrect printer settings
* Outdated or corrupted drivers
* macOS system glitches
Even if the printer display says “Ready,” your Mac may still mark it as offline.
**Brother Printer Support at 1-866-203-7571**
## 2. Common Reasons Why Brother Printer Goes Offline on Mac
Here are the most common causes of the Brother printer offline problem on macOS:
* Printer and Mac connected to different Wi-Fi networks
* IP address of the printer has changed
* Printer is paused or set to offline mode
* Corrupted print queue
* Outdated Brother printer driver
* macOS update compatibility issues
* Firewall or security software blocking communication
Understanding the cause helps apply the correct fix.
**Brother Printer Support at 1-866-203-7571**
## 3. Preliminary Checks Before Troubleshooting
Before moving to advanced steps, perform these quick checks:
* Make sure your **Brother printer is powered ON**
* Check for **error messages** or warning lights on the printer
* Ensure paper tray is loaded and toner/ink is sufficient
* Confirm Wi-Fi signal strength (for wireless printers)
* Use the same network for both Mac and printer
If the problem persists, continue with the methods below.
**Brother Printer Support at 1-866-203-7571**
## 4. How to Fix Brother Printer Offline on Mac – Quick Methods
Here are quick solutions that often resolve the issue instantly:
* Restart printer and Mac
* Remove and re-add the printer
* Reset printing system
* Update Brother printer drivers
Let’s go step by step.
**Brother Printer Support at 1-866-203-7571**
## 5. Method 1: Restart Mac and Brother Printer
A simple restart can fix temporary glitches.
### Steps:
1. Turn off your **Brother printer**
2. Shut down your **Mac**
3. Wait for 60 seconds
4. Turn on the printer first
5. Restart your Mac
6. Try printing again
If your Brother printer still shows offline on Mac, proceed to the next step.
**Brother Printer Support at 1-866-203-7571**
## 6. Method 2: Check Printer Connection (Wi-Fi / USB / Ethernet)
### For Wi-Fi Connection:
* Make sure the printer is connected to the same Wi-Fi network as your Mac
* Print a **Network Configuration Page** from the printer panel
* Verify network name (SSID)
### For USB Connection:
* Check USB cable for damage
* Try a different USB port
* Avoid USB hubs
### For Ethernet Connection:
* Ensure Ethernet cable is securely connected
* Check router LAN ports
**Brother Printer Support at 1-866-203-7571**
## 7. Method 3: Set Brother Printer as Default on Mac
Sometimes macOS sends print jobs to a different printer.
### Steps:
1. Click **Apple Menu > System Settings**
2. Go to **Printers & Scanners**
3. Select your **Brother printer**
4. Right-click and choose **Set as Default Printer**
Now check if the printer status changes from offline to online.
**Brother Printer Support at 1-866-203-7571**
## 8. Method 4: Disable “Use Printer Offline” Option
macOS may automatically mark the printer offline.
### Steps:
1. Open **Printers & Scanners**
2. Select your Brother printer
3. Click **Open Print Queue**
4. From the menu bar, uncheck **Use Printer Offline**
Try printing again.
**Brother Printer Support at 1-866-203-7571**
## 9. Method 5: Reset the Printing System on Mac
Resetting the printing system clears all printer settings and queues.
### Steps:
1. Open **Printers & Scanners**
2. Right-click in the printer list
3. Select **Reset Printing System**
4. Enter Mac administrator password
5. Restart your Mac
6. Re-add your Brother printer
This method fixes many persistent offline issues.
**Brother Printer Support at 1-866-203-7571**
## 10. Method 6: Update or Reinstall Brother Printer Drivers
Outdated drivers are a major cause of Brother printer offline on Mac.
### Steps:
1. Remove Brother printer from **Printers & Scanners**
2. Restart Mac
3. Download the latest Brother driver compatible with your macOS
4. Install the driver
5. Re-add the printer
If you are unsure which driver to install, call **1-866-203-7571** for assistance.
**Brother Printer Support at 1-866-203-7571**
## 11. Method 7: Check macOS Firewall and Security Settings
Firewall settings can block printer communication.
### Steps:
1. Go to **System Settings > Network**
2. Click **Firewall**
3. Temporarily turn off firewall
4. Test printer
5. If it works, add printer to firewall exceptions
**Brother Printer Support at 1-866-203-7571**
## 12. Method 8: Verify Brother Printer IP Address
Wireless printers often go offline due to IP address changes.
### Steps:
1. Print Network Configuration page
2. Note the IP address
3. Go to **Printers & Scanners**
4. Remove Brother printer
5. Add printer using **IP address** option
6. Choose protocol: **Line Printer Daemon (LPD)**
**Brother Printer Support at 1-866-203-7571**
## 13. Method 9: Re-Add Brother Printer on Mac
Removing and adding the printer fresh often resolves the issue.
### Steps:
1. Open **Printers & Scanners**
2. Select Brother printer
3. Click **Remove (-)**
4. Restart Mac
5. Click **Add (+)**
6. Select Brother printer and add it
**Brother Printer Support at 1-866-203-7571**
## 14. Method 10: Fix Brother Printer Offline After macOS Update
After macOS updates, printer drivers may stop working.
### Fix:
* Reinstall Brother printer drivers
* Reset printing system
* Re-add printer using IP address
* Allow printer in Privacy & Security settings
**Brother Printer Support at 1-866-203-7571**
## 15. Wireless Brother Printer Offline on Mac – Special Fixes
* Disable VPN on Mac
* Restart Wi-Fi router
* Assign a static IP to printer
* Place printer closer to router
**Brother Printer Support at 1-866-203-7571**
## 16. USB Brother Printer Offline on Mac – Special Fixes
* Replace USB cable
* Try different USB port
* Reset SMC on Mac
* Reinstall USB printer driver
**Brother Printer Support at 1-866-203-7571**
## 17. Ethernet Brother Printer Offline on Mac – Special Fixes
* Check LAN cable
* Assign manual IP
* Ensure router DHCP is enabled
* Add printer using IP protocol
**Brother Printer Support at 1-866-203-7571**
## 18. Advanced Troubleshooting for Persistent Offline Issues
* Clear print spooler
* Check CUPS settings
* Verify Bonjour service
* Run Brother printer diagnostic tool
If these steps feel complex, contact **Brother Printer Support at 1-866-203-7571**.
**Brother Printer Support at 1-866-203-7571**
## 19. Tips to Prevent Brother Printer Offline Issues on Mac
* Keep macOS updated
* Use latest Brother drivers
* Assign static IP for wireless printers
* Avoid frequent network changes
* Restart printer weekly
**Brother Printer Support at 1-866-203-7571**
## 20. When to Contact Brother Printer Support
You should contact support if:
* Printer remains offline after all steps
* macOS does not detect printer
* Frequent disconnection issues
* Driver installation errors
📞 **Call 1-866-203-7571 for expert Brother printer support**
**Brother Printer Support at 1-866-203-7571**
## 21. Frequently Asked Questions (FAQs)
### Why does my Brother printer keep going offline on Mac?
This usually happens due to network changes, IP conflicts, or outdated drivers.
### Can resetting the printing system delete my printer?
Yes, but you can re-add it easily afterward.
### Does macOS update affect Brother printers?
Yes, sometimes updates require driver reinstallation.
**Brother Printer Support at 1-866-203-7571**
## 22. Conclusion
The **Brother printer offline on Mac** issue is common but fixable. In most cases, the problem is caused by incorrect settings, driver issues, or network conflicts—not hardware failure. By carefully following the methods outlined in this guide, you can quickly bring your Brother printer back online and restore smooth printing functionality.
If you prefer professional help or want faster resolution, don’t hesitate to contact **Brother Printer Support at 1-866-203-7571**. Expert technicians can guide you step by step and resolve even the most complex printer issues.
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