# QuickBooks Cannot Communicate With the Company File [Fixed] ![QuickBooks Cannot Communicate With the Company File [Fixed]](https://hackmd.io/_uploads/HkMy2kgIC.png) Are you encountering a firewall error in QuickBooks that prevents communication with the company file and struggling to find a solution? The <b>QuickBooks cannot communicate with the company file</b> error typically appears when a network firewall disrupts the connection. This issue often arises when a user attempts to connect to the network company file.<div>To fix this problem, you should change your firewall configuration to let QuickBooks connect over the network. This entails setting up firewall ports and ensuring&nbsp;<b><a href="https://quickbooks.intuit.com/">QuickBooks</a></b> files can pass over the firewall.</div><div><b><blockquote>However, if you require technical guidance or are confused, please contact our technical support team at Toll-Free Number 1.855.738.2784. Our dedicated professionals are available to provide clarity and assistance whenever needed.</blockquote></b></div><h2 style="text-align: left;">Why QuickBooks Cannot Connect with the Company File?</h2><div>Several factors can prevent your company file from communicating with QuickBooks. The reasons behind QuickBook's inability to communicate with company files are listed here.</div><div><ul style="text-align: left;"><li>The absence of the latest firewall version on a network can leave it vulnerable to security risks and restrict QB's ability to communicate with the company file.</li><li>QuickBooks may be unable to communicate with the company file due to network issues, such as <b><a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-error-6144-82/">QuickBooks error 6144 82</a></b>. Proper network setup and troubleshooting are required.</li></ul><h2 style="text-align: left;">Fixing the QuickBooks Company File Connection Issues</h2><div>Follow the below-mentioned solution to fix QuickBooks' inability to communicate with the company file.</div><h3 style="text-align: left;">Solution 1: Configure Windows Firewall Manually</h3><div>Follow these steps to add a firewall port exception for QuickBooks. This configuration ensures that QuickBooks Desktop can communicate through your Firewall.</div><div><ol style="text-align: left;"><li>Head to the Start menu and open the Windows Firewall.</li><li>Now, head to Advanced Settings.</li><li>Click right on the Inbound Rules and then choose the New Rule option.</li><li>Now, go to the Port option and then click Next.</li><li>Then, make sure you have selected TCP.</li><li>You must enter the ports required for your QB version in the Specific local ports.</li><li>For QB Desktop 2017, enter 8019, 56727.</li><li></li><li>Finally, click Next.</li><li>Then, choose Allow the connection.</li><li>Make sure all the profiles are marked.</li><li>Now Create New Rule, QBFirewallException.exe.</li><li>Finally, hit the Finish button.</li></ol><h3 style="text-align: left;">Solution 2: Use The QuickBooks File Doctor Tool</h3></div><div>Follow the steps below to learn how to use the QuickBooks File Doctor tool.</div><h4 style="text-align: left;">Step 1: Make Sure To Download QuickBooks Tool Hub</h4><div><ol style="text-align: left;"><li>Start by closing QuickBooks.</li><li>Next, store the most recent version of QuickBooks Tool Hub in a convenient location by downloading it.</li><li>After downloading the file, open it and agree to the terms and conditions by following the installation instructions on-screen.</li><li>Once installed, double-click the icon to launch the tool hub.</li></ol><h4 style="text-align: left;">Step 2: Run QuickBooks File Doctor</h4><div><ol style="text-align: left;"><li>First, open the QuickBooks Tool Hub and go to the company file issues tab.</li><li>Select Run QuickBooks File Doctor.</li><li>Find QuickBooks File Doctor and open it manually if it doesn't open automatically.</li><li>Choose your company file from the drop-down option in QuickBooks File Doctor.</li><li>If your file is not shown, utilize the browse option to find it.&nbsp;</li><li>Next, right-click on Check your file, followed by Continue.</li><li>Enter the admin password and select Next.</li></ol><div>You found this article valuable. For further information on the issue of <b>QuickBooks cannot communicate with the company file</b>, it would be ideal to contact our QuickBooks specialized office at our toll-free number <b>1.855.738.2784 </b>to talk with a trained specialist.</div><div><br /></div><div style="text-align: center;"><b><i>You May Read More: <a href="https://hackmd.io/@j8FBY6gqSte0_3fzMUdK6Q/Instantly-Fixing-the-Company-File-Issues-in-QuickBooks">How To Resolve&nbsp;QuickBooks cannot communicate with the company file</a></i></b></div></div></div></div>