# QuickBooks Not Responding When Opening Company File: Instant Solutions ![QuickBooks Not Responding When Opening Company File Instant Solutions](https://hackmd.io/_uploads/rks71fxsT.png) <p><span style="white-space-collapse: preserve;">Issues while opening the company files in QB can arise due to an unresponsive app. This scenario can be a result of <b><a href="https://blog.accountinghelpline.com/quickbooks-desktop-issues/quickbooks-not-responding-when-opening-company-file/">QuickBooks not responding when opening company file</a></b> error, which can be triggered by some common causes, like an incorrect company file name or an outdated QB version. If you encounter the QuickBooks Desktop not responding error, you can perform the troubleshooting steps below to eliminate the issue on priority.</span></p><p><span style="white-space-collapse: preserve;"></span></p><blockquote>If you are unable to follow the resolution steps below or these solutions seem to take longer than expected, you can call our QB support team at +1-855-738-2784 to get immediate guidance with the unresponsive app problems.</blockquote><p></p><div data-editor-content="{&quot;blocks&quot;:[{&quot;key&quot;:&quot;fu9bm&quot;,&quot;text&quot;:&quot;Issues while opening the company files in QB can arise due to an unresponsive app. This scenario can be a result of QuickBooks not responding when opening company file error, which can be triggered by some common causes, like an incorrect company file name or an outdated QB version. If you encounter the QuickBooks Desktop not responding error, you can perform the troubleshooting steps below to eliminate the issue on priority.&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;8ailn&quot;,&quot;text&quot;:&quot;If you are unable to follow the resolution steps below or these solutions seem to take longer than expected, you can call our QB support team at +1-855-738-2784 to get immediate guidance with the unresponsive app problems.&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[{&quot;offset&quot;:0,&quot;length&quot;:222,&quot;style&quot;:&quot;BOLD&quot;},{&quot;offset&quot;:0,&quot;length&quot;:222,&quot;style&quot;:&quot;ITALIC&quot;}],&quot;entityRanges&quot;:[],&quot;data&quot;:{}}],&quot;entityMap&quot;:{}}" style="white-space-collapse: preserve;"><div class="" data-block="true" data-editor="6f9hi" data-offset-key="2de84-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2de84-0-0"><span data-offset-key="2de84-0-0"><div data-editor-content="{&quot;blocks&quot;:[{&quot;key&quot;:&quot;aq04p&quot;,&quot;text&quot;:&quot;Main Reasons and Possible Triggers for the QuickBooks Company File Won't Open Error&quot;,&quot;type&quot;:&quot;header-two&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;1f51k&quot;,&quot;text&quot;:&quot;The QuickBooks Desktop keeps crashing when opening company file error can occur due to the common causes and primary scenarios mentioned below -&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;8pdtq&quot;,&quot;text&quot;:&quot;The company files you are trying to access might be damaged, corrupted, or broken, and these files might be stored in an invalid or unavailable location.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;decqo&quot;,&quot;text&quot;:&quot;Your QuickBooks Desktop version might be outdated, old, or obsolete, which can cause compatibility issues while accessing the company data file functions.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;cvabl&quot;,&quot;text&quot;:&quot;There are internet connectivity problems while running QuickBooks, and the network might be weak, unstable, or unreliable in the main system.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;f806t&quot;,&quot;text&quot;:&quot;The hard drive might be damaged or corrupted, and the drive might experience bad sectors or have inadequate space while running the QBW company file functions.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;65tre&quot;,&quot;text&quot;:&quot;The company file you want to open might have a longer file name, and the name might contain special characters or spaces, leading to file access problems.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;bsl5g&quot;,&quot;text&quot;:&quot;You May Read Also: &quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;dgpoi&quot;,&quot;text&quot;:&quot;Resolution Methods to Terminate the QuickBooks Desktop is Unresponsive Error&quot;,&quot;type&quot;:&quot;header-two&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;boph3&quot;,&quot;text&quot;:&quot;The QuickBooks Desktop won't respond error can be easily rectified by following the detailed solutions given below -&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;8bmd4&quot;,&quot;text&quot;:&quot;Solution 1 - Update QB to the Latest Release from the Update Tab of the Help Section&quot;,&quot;type&quot;:&quot;header-three&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;eb3m7&quot;,&quot;text&quot;:&quot;You can tackle the QB not responding error by updating the application to the latest release from the help tab.&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;8nplf&quot;,&quot;text&quot;:&quot;Open the QuickBooks Help section to choose the Update Now window by selecting the Update QuickBooks Desktop button, then click on the Reset Updates option.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;94rk&quot;,&quot;text&quot;:&quot;Next, select Download Now and choose the Get Updates option, then rerun QuickBooks to hit the Install Now button once the download process is complete.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;1p2gb&quot;,&quot;text&quot;:&quot;Read More: How To Fix QBDBMgrN Not Running on This Computer&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;7rfvg&quot;,&quot;text&quot;:&quot;Solution 2 - Activate the Diagnostic Features of the Tool Utility to Run a QB Installation Repair&quot;,&quot;type&quot;:&quot;header-three&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;agflr&quot;,&quot;text&quot;:&quot;Issues while running the QB functions can arise when there are installation problems in the system, which can be fixed by using the tool hub.&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;2ia79&quot;,&quot;text&quot;:&quot;Download the EXE setup file from Intuit and follow the on-screen prompts to install the tool hub utility, followed by double-clicking the tool hub icon.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;776od&quot;,&quot;text&quot;:&quot;Run the tool hub and choose the QuickBooks Install Diagnostic Tool option from the Installation Issues tab to initiate the installation diagnosis.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;a7uh9&quot;,&quot;text&quot;:&quot;Once the tool stops running, rerun QuickBooks and access the QBW files to ensure that the performance issues are successfully removed.&quot;,&quot;type&quot;:&quot;ordered-list-item&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;61r5l&quot;,&quot;text&quot;:&quot;Conclusion&quot;,&quot;type&quot;:&quot;header-two&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;esmpi&quot;,&quot;text&quot;:&quot;You can tackle the QuickBooks Not Responding When Opening Company File error by following the detailed steps above. If these solutions seem too challenging to fix the file access problems, you can call our QB assistants at +1-855-738-2784 to get direct help with the error.&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[{&quot;offset&quot;:19,&quot;length&quot;:51,&quot;style&quot;:&quot;BOLD&quot;},{&quot;offset&quot;:223,&quot;length&quot;:15,&quot;style&quot;:&quot;BOLD&quot;}],&quot;entityRanges&quot;:[],&quot;data&quot;:{}},{&quot;key&quot;:&quot;e4um6&quot;,&quot;text&quot;:&quot;Recommended To Read: How To Resolve QuickBooks Error 6129&quot;,&quot;type&quot;:&quot;unstyled&quot;,&quot;depth&quot;:0,&quot;inlineStyleRanges&quot;:[{&quot;offset&quot;:0,&quot;length&quot;:57,&quot;style&quot;:&quot;BOLD&quot;},{&quot;offset&quot;:0,&quot;length&quot;:57,&quot;style&quot;:&quot;ITALIC&quot;}],&quot;entityRanges&quot;:[{&quot;offset&quot;:21,&quot;length&quot;:36,&quot;key&quot;:0}],&quot;data&quot;:{}}],&quot;entityMap&quot;:{&quot;0&quot;:{&quot;type&quot;:&quot;LINK&quot;,&quot;mutability&quot;:&quot;MUTABLE&quot;,&quot;data&quot;:{&quot;href&quot;:&quot;https://quickbookshelpline7.godaddysites.com/f/practical-solutions-to-successfully-tackle-quickbooks-error-6129&quot;,&quot;target&quot;:&quot;&quot;}}}}"><h2 class="" data-block="true" data-editor="6f9hi" data-offset-key="1d9fn-0-0"></h2><h2 style="text-align: left;"><span data-offset-key="1d9fn-0-0"><span data-text="true">Main Reasons and Possible Triggers for the QuickBooks Company File Won't Open Error</span></span></h2><div class="" data-block="true" data-editor="6f9hi" data-offset-key="698m3-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="698m3-0-0"><span data-offset-key="698m3-0-0"><span data-text="true">The QuickBooks Desktop keeps crashing when opening company file error can occur due to the common causes and primary scenarios mentioned below -</span></span></div></div><ol class="public-DraftStyleDefault-ol" data-offset-key="5ma84-0-0"><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="5ma84-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5ma84-0-0"><span data-offset-key="5ma84-0-0"><span data-text="true">The company files you are trying to access might be damaged, corrupted, or broken, and these files might be stored in an invalid or unavailable location.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="4sh2i-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4sh2i-0-0"><span data-offset-key="4sh2i-0-0"><span data-text="true">Your QuickBooks Desktop version might be outdated, old, or obsolete, which can cause compatibility issues while accessing the company data file functions.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="3i74g-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3i74g-0-0"><span data-offset-key="3i74g-0-0"><span data-text="true">There are internet connectivity problems while running QuickBooks, and the network might be weak, unstable, or unreliable in the main system.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="f1fnb-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f1fnb-0-0"><span data-offset-key="f1fnb-0-0"><span data-text="true">The hard drive might be damaged or corrupted, and the drive might experience bad sectors or have inadequate space while running the QBW company file functions.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="chq1i-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="chq1i-0-0"><span data-offset-key="chq1i-0-0"><span data-text="true">The company file you want to open might have a longer file name, and the name might contain special characters or spaces, leading to file access problems.</span></span></div></li></ol><div class="" data-block="true" data-editor="6f9hi" data-offset-key="caq5p-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="caq5p-0-0" style="text-align: center;"><span data-offset-key="caq5p-0-0"><span data-text="true"><b><i>You May Read Also:&nbsp;<a href="https://blog.accountinghelpline.com/quickbooks-bank-account-issues/quickbooks-error-2000/">How do I fix error 2000 in QuickBooks?</a></i></b></span></span></div></div><h2 class="" data-block="true" data-editor="6f9hi" data-offset-key="86bs9-0-0"></h2><h2 style="text-align: left;"><span data-offset-key="86bs9-0-0"><span data-text="true">Resolution Methods to Terminate the QuickBooks Desktop is Unresponsive Error</span></span></h2><div class="" data-block="true" data-editor="6f9hi" data-offset-key="d9ld3-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="d9ld3-0-0"><span data-offset-key="d9ld3-0-0"><span data-text="true">The QuickBooks Desktop won't respond error can be easily rectified by following the detailed solutions given below -</span></span></div></div><h3 class="" data-block="true" data-editor="6f9hi" data-offset-key="ft9vt-0-0"></h3><h3 style="text-align: left;"><span data-offset-key="ft9vt-0-0"><span data-text="true">Solution 1 - Update QB to the Latest Release from the Update Tab of the Help Section</span></span></h3><div class="" data-block="true" data-editor="6f9hi" data-offset-key="58kp4-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="58kp4-0-0"><span data-offset-key="58kp4-0-0"><span data-text="true">You can tackle the QB not responding error by updating the application to the latest release from the help tab.</span></span></div></div><ol class="public-DraftStyleDefault-ol" data-offset-key="2ehgb-0-0"><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="2ehgb-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2ehgb-0-0"><span data-offset-key="2ehgb-0-0"><span data-text="true">Open the QuickBooks Help section to choose the Update Now window by selecting the Update QuickBooks Desktop button, then click on the Reset Updates option.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="59vl6-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="59vl6-0-0"><span data-offset-key="59vl6-0-0"><span data-text="true">Next, select Download Now and choose the Get Updates option, then rerun QuickBooks to hit the Install Now button once the download process is complete.</span></span></div></li></ol><h3 class="" data-block="true" data-editor="6f9hi" data-offset-key="6dsoa-0-0"></h3><h3 style="text-align: left;"><span data-offset-key="6dsoa-0-0"><span data-text="true">Solution 2 - Activate the Diagnostic Features of the Tool Utility to Run a QB Installation Repair</span></span></h3><div class="" data-block="true" data-editor="6f9hi" data-offset-key="6ifsu-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6ifsu-0-0"><span data-offset-key="6ifsu-0-0"><span data-text="true">Issues while running the QB functions can arise when there are installation problems in the system, which can be fixed by using the tool hub.</span></span></div></div><ol class="public-DraftStyleDefault-ol" data-offset-key="662l0-0-0"><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="662l0-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="662l0-0-0"><span data-offset-key="662l0-0-0"><span data-text="true">Download the EXE setup file from Intuit and follow the on-screen prompts to install the tool hub utility, followed by double-clicking the tool hub icon.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="3ragq-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3ragq-0-0"><span data-offset-key="3ragq-0-0"><span data-text="true">Run the tool hub and choose the QuickBooks Install Diagnostic Tool option from the Installation Issues tab to initiate the installation diagnosis.</span></span></div></li><li class="public-DraftStyleDefault-orderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="6f9hi" data-offset-key="5r2vu-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5r2vu-0-0"><span data-offset-key="5r2vu-0-0"><span data-text="true">Once the tool stops running, rerun QuickBooks and access the QBW files to ensure that the performance issues are successfully removed.</span></span></div></li></ol><h2 class="" data-block="true" data-editor="6f9hi" data-offset-key="510hq-0-0"></h2><h2 style="text-align: left;"><span data-offset-key="510hq-0-0"><span data-text="true">Conclusion</span></span></h2><div class="" data-block="true" data-editor="6f9hi" data-offset-key="dlmtt-0-0"><div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dlmtt-0-0"><span data-offset-key="dlmtt-0-0"><span data-text="true">You can tackle the </span></span><span data-offset-key="dlmtt-0-1"><span data-text="true"><b>QuickBooks Not Responding When Opening Company File</b></span></span><span data-offset-key="dlmtt-0-2"><span data-text="true"> error by following the detailed steps above. If these solutions seem too challenging to fix the file access problems, you can call our QB assistants at </span></span><span data-offset-key="dlmtt-0-3"><span data-text="true"><b>+1-855-738-2784</b></span></span><span data-offset-key="dlmtt-0-4"><span data-text="true"> to get direct help with the error.</span></span></div></div></div><p style="text-align: center;"><b><span data-offset-key="f16h-0-0" style="font-style: italic;"><span data-text="true">Recommended To Read: </span></span><span data-offset-key="f16h-1-0" style="font-style: italic;"><span data-text="true"><a href="https://hackmd.io/@j8FBY6gqSte0_3fzMUdK6Q/HJsKkyyoT">How To Resolve QuickBooks Error 3371 Status Code 11118</a></span></span></b></p></span></div></div></div>