The labour issue is vitally important to the development, maintenance, and reliable operation of the infrastructure services researchers, scholars, and other knowledge workers rely on. Last year, IOI commissioned [Timothy Elfenbein](https://orcid.org/0000-0003-0487-2183) to explore how infrastructure services source and organise their labour needs. This exploration was aimed at unearthing vital insights to guide funders better to invest in supporting the labour needs of service providers. In [this report](https://docs.google.com/document/d/1Fi6ne7yD0mc2yVMwqpgFcbGfyBMFK1QirrtP6IbSHks/edit?usp=sharing), Timothy defines an analytical framework to ask valuable questions about labour from the perspective of an organisation acting as a funding intermediary. --- This page first published: 2022-07-18 ###### tags: `process` --- <a rel="license" href="http://creativecommons.org/licenses/by/4.0/"><img alt="Creative Commons License" style="border-width:0" src="https://i.creativecommons.org/l/by/4.0/88x31.png" /></a><br />This work is made available under a <a rel="license" href="http://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 International License</a>. Users are free to share, remix, and adapt this work. (Please attribute [Invest in Open Infrastructure](https://investinopen.org/) in any derivative work).