# Is QuickBooks Payroll Not Working? Find What the Experts Say
You never want to get wrong with the QuickBooks payroll. But if the error in the payroll occurs or you have **[QuickBooks payroll not working](https://dataservicesolutions.com/blog/fix-QuickBooks-payroll-not-working/)**, you should solve it as fast as possible. There can be a variety of reasons for payroll not to work. You can't send direct deposits or run other payroll services if the payroll freezes.
The description for the error also might mention this message: “QuickBooks says your payroll subscription is not active.” However, the error can occur even when the payroll subscription is active. Incorrect settings on the internet can also hinder the payroll and its services, and to find out more reasons, read the entire blog.
>If you do not wish to read the info-loaded blog and want a straightforward, no-BS solution, then the best way to do so is to call our readily available experts. Call the given 855-955-1942 now!

## What Leads to QuickBooks Payroll Not Working?
Your inactive payroll subscription may or may not be the reason. Make sure that it is active. If it still perturbs your payroll, then read the given causes:
1. Incorrect configuration on the Internet Explorer advanced settings can lead to payroll dysfunctionality.
2. If your DNS cache uses a lot of data, then this will interrupt QB payroll services.
3. The payroll also doesn't run because browsing history may affect the system’s performance.

## Find a Quick Fix if the QuickBooks Payroll Not Working
### Resolution 1: Delete the Browsing History
You should regularly delete or clear your browsing history of Internet Explorer for data security. It becomes a must when you use hosting in QuickBooks.
1. Select the Windows Start menu. Click on Internet Explorer and search for it if it is not visible.
2. Click on the Tools (gear icon) menu in the menu bar. Now select Internet Options from the dropdown options.
3. Select the General tab, and click on the Delete option from the Browsing History section.
4. Check/tick the History box, and then, at the end, click Delete.

**You also read this blog - [Fix QuickBooks Missing PDF Component Error With Latest Methods](https://dataservicesolutions.com/blog/quickbooks-missing-pdf-component-error/)**

**If solution 1 was a failure, then move to the solution 2.**
### Resolution 2: Delete the DNS Cache Storage
DNS cache usually takes up a lot of space and interrupts the operations that run on the computer system. So, make a habit of regularly deleting the DNS cache and enhancing the computer's functioning.
1. Click on the Windows Start menu. In the search box, search for CMD and right-click on it.
2. Select Run as an Administrator.
3. Type the command as ‘opconfig/flushdns,' then hit the Enter key.
4. When the process is complete, you will see a command box that says, "DNS cache is flushed."
5. Now, re-run your QuickBooks payroll.

The content in the blog was all about why the QuickBooks payroll not working and how a user can resolve it. If you still have any query or issue relevant to the error, **calling 855-955-1942** will help you because you can access professional advice.
**Read More blog - [Here’s what you can do to fix QuickBooks Error 15270](https://hackmd.io/@imoscarjoe/quickbooks-error-15270)**