# Follow This Guide to Troubleshoot QuickBooks Error 6210

Along with various unique features, QuickBooks provides users with a multi-user mode feature. It allows the server computer to host the company file on the server computer so that multiple users can access it simultaneously. But when opening the company file in multi-user mode, you might experience QuickBooks error 6210 with an error message that reads, ‘We’re sorry. QuickBooks encountered a problem when opening the company file.’
**[QuickBooks Error 6210](https://dataservicesolutions.com/blog/quickbooks-error-6210/)** states that you can’t open the company file mainly due to database server manager issues. To learn more about the causes behind this error and the troubleshooting solutions, go through this guide thoroughly.
> If you find this guide hard to follow, we suggest you connect with QB experts. **Dial 855-955-1942** to communicate with the team of QB experts and consult the issues you are facing on a direct call.
## What Are the Reasons Behind QB Error Code 6210?
Error 6210 appears mainly due to issues when hosting company files in multi-user mode. Let’s get familiar with the common issues behind this error.

A workstation has hosted your company file rather than the server computer.
There might be some issues with the QB Database Server Manager.
Multiple QB processes might be running together, which causes issues when opening the company file.
## Stepwise Solutions to Rectify Company File Error 6210 in QB Desktop
After getting familiar with the common causes behind error 6210, you must seek troubleshooting solutions to eliminate this error. Move to the below section and follow each troubleshooting solution step-by-step.
### Solution 1: Start the QB Database Server Manager Again
The Database Server Manager on your computer helps to host the company file on your server computer and access it in multi-user mode.
* Open the QuickBooks program on your server computer.
* Move to its menu bar and select the ‘File’ menu.
* In the dropdown list, select ‘Open or Restore Company.’
* Further, select ‘Open a company file’ and browse your company file.
* Click ‘Next’ and select the ‘Open file in multi-user mode’ checkbox.
* Select ‘Open’ and sign in to your company file.
* Select the ‘File’ menu after signing this file and select ‘Close company/Log Off.’ It will close your company file on the server.
* Now, move to the computer’s home screen and open the Windows Start menu.
* Enter ‘Database’ in the search option and then open ‘QuickBooks Database Server Manager.’ It will run the database server manager on your computer.
### Solution 2: Turn Off the Running QuickBooks Processes
The multiple QB processes running together can cause issues when opening the company file. Follow these steps to shut down these processes:
* Open your computer as an administrator.
* Now, open the ‘Task Manager’ by pressing the ‘Ctrl + Shift + Esc’ keys together.
* Select ‘Show all processes as a user’ and then select ‘Users.’
* Select all the running QuickBooks processes one by one (QBW32.exe, qbupdate.exe, and QBDBMgr.exe) and click ‘End Task.’
* When done, try again to open the company file in multi-user mode.
### Solution 3: Open a Sample Company File on the Workstation
Opening a company file will make sure whether the issues are going on with the QB program or the company file itself.
* Create a new folder on your computer.
* Go to the default location of your company file and right-click it.
* Select ‘Copy’ from the options and then move back to the folder you have created and ‘Paste’ it.
* Now, open QuickBooks and go to ‘No Company Open.’
* Further, select ‘Open a Sample File and choose the company file from the newly created folder.
The information in this guide is all you need to rectify QuickBooks error 6210 and successfully open the company file. In case you didn’t find this guide helpful and are looking for professional guidance, **dial 855-955-1942** and get connected with QB experts on a direct call.

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