# 1-888-588-2434 Aer Lingus Cancellation Policy, 24 hour, Refund, Change Name Update 2023 Aer Lingus, an airline based in Ireland, has flexible cancellation policies. **Aer Lingus cancellation 1-888-588-2434 policy**. Depending on the type of fare you have purchased, you allow tickets to be canceled within the time allowed to ensure a full refund to your travelers. ![](https://i.imgur.com/L4NE66N.png) ## These are the highlights of the Aer Lingus cancellation policy. * The Aer Lingus cancellation policy is specific to the type of fare booked by passengers. * All Aer Lingus booking cancellations must be made up to two hours prior to the passenger's scheduled departure to be eligible for a refund. * Aer Lingus refund for canceled flights is reprocessed to the original mode of payment within 7 days. Clients are notified by email. * Canceled Aer Lingus flights on a multi-segment itinerary are always counted as one change and may result in an increase in airfares. ## Aer Lingus 24 hour cancellation Aer Lingus ticket fares are non-refundable, with the exception of flights to and from the United States. Cancel your flight within 24 hours of the ticket purchase date for a full refund. However, the departure date has to be seven days after the purchase date. All Aer Lingus 24 hour cancellations can be easily processed online at aerlingus.com. Go to the 'My Trip' section, enter your six-digit reservation code along with the passenger's last name. In addition, you must also complete an Aer Lingus cancellation form. Once you receive notification of the cancellation claim from Aer Lingus by email, the refund will be processed back to your original method of payment in 7-10 business days. ### Aer Lingus canceled flight refund based on fare type Depending on the type of fare you have purchased, Aer Lingus' cancellation policy varies. You may be eligible for a refund for your canceled Aer Lingus flight, as it depends on the following types of airfares: * Savings or SmartFares * Advantage, AerSpace or Flex fare * Business rate * Business Flex rate * Savings or SmartFares Aer Lingus canceled flight refund does not apply to Saver and Smart fares with the sole exception of cancellation within 24 hours. Also, the departure date has to be at least one week or more from the date of purchase. In such cases, the Aer Lingus Cancellation Refund Administrative Fee of USD 21 would apply to each passenger. #### Advantage, AerSpace or Flex fare The Aer Lingus cancellation policy is very flexible for Advantage, AerSpace and Flex fares. You can request a full refund if you cancel up to two hours before your departure. If any traveler has opted for SmartFares and then upgraded to the Advantage, AerSpace or Flex fare, they will be eligible for the Aer Lingus cancellation refund for the difference in fare only. #### Business rate The Aer Lingus cancellation refund is processed after deduction of 15 percent and applicable government taxes. You can cancel this at any time before your departure time. In addition, if the original booking is upgraded to the business rate, a refund of the difference in the rate of the canceled Aer Lingus flight is allowed. #### Business Flex rate The Aer Lingus flight cancellation policy for this fare type is fully refundable if you cancel at any time prior to the scheduled departure time. If any traveler has been upgraded to this class from SmartFares, only the difference in price they paid for the upgrade is eligible for a refund. #### Cancellation of Aer Lingus due to illness or bereavement If you need to cancel your reservation due to serious illness or sudden death of an immediate family member, the Aer Lingus cancellation policy due to illness or bereavement applies and passengers may receive a full refund. In such cases, all you need to do is visit aerlingus.com and navigate to the "Manage Trip" section and complete the Aer Lingus Canceled Flight Claim Form along with the necessary documents to claim the refund. **Aer Lingus claims for flights canceled due to bereavement** apply to immediate family members such as spouse, children, grandchildren, parents, grandparents, siblings, mother-in-law, brother-in-law, niece, nephews, aunts and uncles ### Flight Cancellation Aer Lingus Compensation In the event of non-operation of any scheduled Aer Lingus flight that has been cancelled, all passengers are covered by Aer Lingus canceled flight compensation. Aer Lingus cancellation compensation is applicable under the following conditions: * Aer Lingus canceled flights due to weather or any natural calamity. * Aer Lingus canceled flights due to some state emergency. * Aer Lingus cancels the flight due to security concerns prior to departure. * Aer Lingus cancels a flight due to lack of passengers or Aircraft or Space * Aer Lingus cancels the reservation if the pilot is not fit to fly. * Aer Lingus cancellations due to mechanical issues. **If Aer Lingus canceled flights for the aforementioned reasons, Aer Lingus' claims for canceled flights are as follows:** * Aer Lingus refunds for canceled flights would be eligible for a full refund of the full cost of the ticket and must be processed within seven days of the cancellation date. * Passengers would get the seat of their choice and food preference at no cost. * Aer Lingus also covers hotel accommodation in the event of a long connection. In addition, airport transfers are covered by the Aer Lingus canceled flight claims policy. ## Canceled Aer Lingus Flights Delay Compensation In accordance with the Aer Lingus cancellation policy, any passenger may request a full refund of the ticket cost if the flight is canceled due to scheduled delays. Passengers are entitled to compensation as follows: * USD 270 for all flights with a travel distance less than 1500 KM * USD 430 for all flights with a travel distance between 1,500 and 3,500 KM * USD 650 for all flights with a travel distance greater than 3,500 KM ### Aer Lingus cancellation policy due to bereavement If you wish to cancel your Aer Lingus flight due to the death of an immediate family member or fellow traveler, please submit the Refund Request Form together with a copy of the death certificate. Your refund will be properly processed and returned to your original form of payment. According to the Aer Lingus booking cancellation policy, immediate family members include spouse, parents, children, grandparents, grandchildren, sisters, mother-in-law, father-in-law, sister-in-law or brother-in-law, daughter-in-law or son-in-law. brothers in law, nephews, nieces, uncles and aunts. ## Aer Lingus Illness Cancellation Policy ### Can I cancel an Aer Lingus flight due to illness? If you are unable to travel due to illness (your own or an immediate family member) and you have used up a portion of your ticket, you cannot cancel your reservation. However, you can ask Aer Lingus to extend the validity of your ticket in the same class of service until you are fit to travel again, but not for more than 3 months. You must provide valid proof, such as a medical certificate. If your ticket includes stopovers, Aer Lingus will extend the validity of the ticket for up to 3 months from the date you are fit to travel based on your medical certificate. Exception. If you have a completely unused ticket (including a non-refundable ticket), you will have the following options: ### Claim a full refund * Get a credit for the non-refundable portion of your fare * (credit can be used by you or anyone you choose for future travel) **To make use of this privilege, you must meet the following 3 conditions:** * Your ticket must be completely unused * You must have informed the airline of your illness promptly. * You must provide documentary evidence, such as a medical certificate * Aer Lingus cancellation policy for duplicate bookings * If you have made a duplicate booking, please notify Aer Lingus within 24 hours via the refund request form. The amount of the last reservation will be refunded if the names of the passengers and the itineraries are the same in both itineraries. ## Aer Lingus cancellation policy due to flight changes If Aer Lingus changes your flight time for any reason and you booked directly through Aer Lingus, you will be notified by email. However, if you booked through a third party, they will notify you directly. If the flight is rescheduled by 2 hours or more or you miss a connecting flight on the same booking due to the delay, you have the right to cancel your ticket and receive a full refund. In all other cases, your ticket fare rules will apply. ### Aer Lingus cancellation policy due to canceled flights If Aer Lingus cancels your flight due to a disruption, you have the right to claim a refund for the canceled flight. To request a refund, you must complete the Disrupted Flight Refund Form online. * Aer Lingus Cancellation Policy – Points to Remember * You must cancel your ticket up to 2 hours before departure, after which you will lose the full amount (excluding government taxes). * If your flight is canceled by Aer Lingus: * You must submit the refund request form within one month from the date of your reservation. The eligible amount will be refunded within 7 days of your original form of payment and you will be notified by email. * If you booked your ticket through Aer Lingus and your flight is cancelled, you can: * Request a coupon and you will receive the full value of your flight ticket incl. taxes, fees and add-on purchases by email. For more information, see the FAQ. * Change your flight date or destination for free through Manage Trip (explained below). However, you must do so at least 2 hours before your flight's scheduled departure time. If your new plane ticket is more expensive, you will only have to pay the fare difference, if any. **Please contact Aer Lingus for alternative flight details at:** * Ireland 1890 800 270/01 761 7835 * UK 0333 006 6920 * North America * Request a full refund ## How to Cancel an Aer Lingus Flight Aer Lingus booking cancellation options You can cancel an Aer Lingus flight booking in the following ways: * For tickets purchased directly from Aer Lingus (website, mobile app, call center/ticket counter): * By phone * Online by filling out the Refund Request Form * For tickets purchased from a travel agent, contact them directly. * For award ticket cancellation, contact the Aer Lingus’ local reservations office directly. ## Aer Lingus Third-Party Refunds Under the Aer Lingus ticket cancellation policy, tickets booked through third parties (online agent, travel agent, or an airline) may be cancelled and refunded by contacting the source of purchase directly. **Aer Lingus Cancellation Fees by Fare Type** The Aer Lingus cancellation fees will depend on your travel class and route, and will be mentioned on the fare conditions mentioned on your ticket. ### Aer Lingus Cancellation Policy for Flights within Europe The Aer Lingus terms and conditions of cancellation of flights within Europe are as follows: * Saver and Saver Plus Fares Advantage and Advantage Plus Fares * Non-refundable. Seat fees, baggage fees, meal fees, and administration fees are also non-refundable. Fully refundable if you cancel up to 2 hours before departure.If a non-refundable fare is changed, only the fare difference is refundable.Seat fees, baggage fees, meal fees, and administration fees are also non-refundable ## Aer Lingus Cancellation Policy for Transatlantic Flights The Aer Lingus terms and conditions of cancellation of transatlantic flights are as follows: * Saver and Smart Fares Flex Fares Business Fares Business Flex Fares * Non-refundable. Seat fees, baggage fees, meal fees, and administration fees are also non-refundable. * Fully refundable if you cancel up to 2 hours before departure.If a non-refundable fare is changed, only the fare difference is refundable.Seat fees, baggage fees, meal fees, and administration fees are also non-refundable. * Fully refundable minus 15% + unused government taxes if you cancel before departure. * If you upgraded, only the fare difference can be refunded.Administration fees are non-refundable. Fully refundable if you cancel before departure. * If a non-refundable fare is changed, only the fare difference is refundable.Administration fees are non-refundable. ### How to Know if Your Aer Lingus Flight Ticket is Refundable The following types of fares are fully refundable—provided you cancel at least 2 hours before your flight’s departure: * Within Europe Advantage and Advantage Plus fares * Transatlantic flights Flex and Business Flex fares * Business fares are partially refundable, i.e., 15% of the fare plus any unused government taxes will be deducted from your fare. You can also know your ticket’s status by reading the fare details on your ticket, calling Aer Lingus, or asking your travel agent if you booked through one. ### Aer Lingus Flight Cancellation Compensation Aer Lingus cancelled flight rights for flights departing to/from an airport in the European Union **If your Aer Lingus flight departing from or to an airport in the EU is cancelled, you are within your rights to: ** * Ask for a full reimbursement on the unused part of your ticket. You will receive the refund within 7 days—by cash, bank transfer, bank order, or check. This applies to non-EU flights also. * Claim a return flight to the first point of departure if your onward journey serves no purpose. * Take a re-routed flight to your final destination at your convenience, under similar conditions—subject to seat availability. * If your cancelled flight is rerouted and the new flight departs at least 1 day later, you are entitled to free hotel accommodation if necessary, along with to-and-fro transport to the hotel from the airport. **You will also receive the following free of charge:** * Meals and refreshments * 2 emails, phone calls, fax/telex message * Aer Lingus Flight Cancellation Compensation Rules* * Flights to/From the EU * Aer Lingus Flight Cancellation Compensation If your flight to/from an airport in the EU is cancelled, you are entitled to a compensation of: EUR 250 if the flight distance is up to 1500km. EUR 400 for intra-community flights exceeding 1500km EUR 400 for other flights between 1500 – 3500km EUR 600 for all other flights * Reduction in Compensation The above-mentioned compensation will be reduced by 50% if you’re offered a rerouted flight and the arrival time of the rerouted flight is delayed by: No more than 2 hours of the original flight’s arrival time if the flight distance is up to 1500km. No more than 3 hours for intra-community flights exceeding 1500km. No more than 3 hours for other flights between 1500—3500km. No more than 4 hours for all other flights not mentioned above. Exceptions to CompensationYou will not be entitled to any compensation if: You are informed of the cancellation at least 14 days before departure. You are informed of the cancellation 14 – 7 days before departure and are offered a re-routing option that allows you to depart up to 2 hours before your original flight’s departure time and reach your final destination less than 4 hours after your original flight’s arrival time. You are informed of the cancellation less than 7 days before your flight’s departure and offered a rerouting option that allows you to depart up to 1 hour before your original flight’s departure and reach your final destination up to 2 hours after your original flight’s arrival time. Your flight is cancelled due to unavoidable extraordinary situations beyond Aer Lingus’ control.