# 1-888-588-2434 Azerbaijan Airlines Cancellation Refund Fee Policy Guideline 2023 We never know what life throws at us at any moment. And the same goes for our travel plans. Yes, sometimes our plans don't work out the way we want them to. While most airlines are hesitant to provide flexibility during travel, it is Azerbaijan Airlines' cancellation policy that is an exception by all means and accommodates travel smoothly anytime and every time. ![](https://i.imgur.com/zN7vUAz.png) In this post, we will understand how you can make the most of **Azerbaijan Airlines 1-888-588-2434 cancellation policy** and everything you need to know before applying for cancellation: **Here are the highlights of the Azerbaijan Airlines ticket cancellation policy:** * Azerbaijan Airlines reserves the right to suspend/cancel flights due to extenuating circumstances without prior authorization from passengers. * According to the Azerbaijan Airlines cancellation policy, flight reservations that are purchased through the Azerbaijan Airlines website/app and Azerbaijan Airlines reservations phone number () are allowed for cancellation. * All Azerbaijan Airlines flight cancellations are subject to penalties and surcharges, and must be requested up to 3 hours before scheduled departure for international flights and 2 hours before for domestic flights. * As per Azerbaijan Airlines ticket cancellation policy, the Economy Class Saver Fare is non-refundable once the ticket number is generated and can only be canceled within 24 hours of purchase, provided the date departure is 7 days in advance. * All flights to and from the US are covered by Azerbaijan Airlines' 24-hour cancellation policy, in which passengers can claim a full refund within 24 hours of the date of purchase, provided that the scheduled departure must be 7 days before the time of cancellation. * In the event that the passenger has been denied boarding due to overbooking: tickets issued for a number of passengers exceed the capacity of the aircraft, a full refund must be obtained without charging Azerbaijan Airlines cancellation fee and is subject to Azerbaijan Airlines canceled compensation policy. * According to the Azerbaijan Airlines cancellation policy, passengers are entitled to a full refund due to the death of a family member or close relative. To claim cancellation refund from Azerbaijan Airlines, the airline may request a death certificate or medical certificate for validation. * Azerbaijan Airlines' cancellation policy would apply to all fare types, classes of service and passengers of all age groups. ## Azerbaijan Airlines 24 hour cancellation For Azerbaijan Airlines reservation that is purchased at least seven days before the scheduled flight departure date and time, the following is required: * Allow passengers to request Azerbaijan Airlines flight cancellation within 24 hours of purchase. * Allow passengers to keep a ticket at the quoted price without paying for the reservation within 24 hours * Azerbaijan Airlines 24 hour cancellation offers a refund and hold option. Passengers should check the airline's policy before purchasing a ticket. * According to Azerbaijan's 24-hour cancellation rule, the airline accepts the reservation without payment and allows passengers to cancel within 24 hours without Azerbaijan Airlines canceling the flight fare. Alternatively, the airline can require payment with a reservation and allows passengers to cancel the payment and reservation within 24 hours and claim a full refund. **Here are the following highlights of Azerbaijan's 24-hour cancellation policy:** * Azerbaijan flight cancellation within 24 hours would not apply to flights booked with an online travel agency (OTA), travel agents or third-party agents. * In case of purchasing Azerbaijan Airlines reservation with any third party travel agent, passengers must contact the travel agent directly for a refund. * Azerbaijan Airlines' 24-hour cancellation policy would apply to refundable and non-refundable fares. * 24 hour cancellation in Azerbaijan would not apply to group rates and is subject to group contact. * Any flight reservations purchased with travel credit vouchers are not covered by Azerbaijan Airlines 24-hour cancellation. * Any refund for the 24 hour cancellation will be processed in 7-10 business days to the original form of payment. ### Azerbaijan Airlines Cancellation Fee Here is the overview of Azerbaijan Airlines cancellation fee based on fare types and a purchased class of service: * 75 percent of the fee amount will be charged as Azerbaijan Airlines flight cancellation fee if canceled between 1 and 24 hours before scheduled departure. * 50 percent of the fee amount will be charged as Azerbaijan Airlines flight cancellation fee if canceled between 1 and 24 hours before scheduled departure. * More than 96 hours before scheduled departure, Azerbaijan Airlines ticket cancellation fee is 75 USD ## How to cancel a flight with Azerbaijan Airlines? You can cancel Azerbaijan Airlines flight reservation online and by phone. Let us understand the step by step method on how you can request Azerbaijan Airlines flight cancellation with the following methods: ### Cancel flight to Azerbaijan online Follow these simple steps to request Azerbaijan Airlines flight cancellation online: * Visit www.azal.az and click on the Manage Reservation tab. * On the next tab, click on one of the available options to retrieve your flights: by ticket number and by booking reference. * Enter the six-digit booking reference and passenger's last name, then click the Add button to continue. * Select the flight itinerary that needs to be cancelled. Click the cancel tab to continue. * If your booking is eligible for Azerbaijan Airlines flight cancellation, you will get the amount shown as the refund you can claim for the cancellation. * Click "Confirm and Save" to proceed with Azerbaijan Airlines flight cancellation. Once the application is completed, you will receive the cancellation confirmation from Azerbaijan Airlines on your registered email. In addition, the passenger's Azerbaijan refund request will be completed in 7-10 business days. ### Cancel flight to Azerbaijan by phone Dial the Azerbaijan Airlines refund phone number and wait for the airline executives to connect. * Please provide your 13-digit ticket number and other booking confirmation details and ask the agent to cancel your booking. * Executives from Azerbaijan will offer you the refund options that are available on your reservation. * Please note that all Azerbaijan Airlines flight cancellation requests are subject to fines and surcharges, and must be requested up to 3 hours before scheduled departure for international flights and 2 hours before for domestic flights. * Once you agree to the Azerbaijan flight cancellation refund, process the refund amount as it would be credited to the original form of payment within 10-15 business days. * Once the application is completed, you will receive the cancellation confirmation from Azerbaijan Airlines on your registered email. ### Cancel Azerbaijan flight at the airport To cancel Azerbaijan Airlines at the airport, the request must be processed at least 3 hours before the scheduled departure: * Please provide your 13-digit ticket number and other booking confirmation details and ask the agent to cancel your booking. * Executives from Azerbaijan will offer you the refund options that are available on your reservation. * Passengers can opt for a cash or check refund at the airport. Once the application is completed, you will receive the cancellation confirmation from Azerbaijan Airlines on your registered email. ### Azerbaijan Airlines Delays and Cancellations In accordance with the Azerbaijan flight delay cancellation rule, the airline always makes considerable and deliberate efforts to bring travelers to the destination point on time and according to the travel schedule. In case of any unforeseen circumstances such as severe weather conditions, air traffic control. Technical failures, flight delays, involuntary cancellations and diversions can occur. However, Azerbaijan Airlines makes a deliberate effort to keep passengers well informed about the flight status, both at the airport and before boarding. In case of flight delays and cancellations from Azerbaijan: * The airline immediately provides passengers with notifications of delays, cancellations and diversions via the website, by phone and at the airport within 30 minutes of receiving information of such changes. Passengers are entitled to a refund if they have been informed of the flight cancellation within seven days prior to scheduled departure. * In case of Azerbaijan flight delays and schedule changes, the airline will attempt to notify the passenger by email or phone if the passenger has provided the airlines with their valid contact information. Passengers can claim canceled compensation from Azerbaijan Airlines up to USD 650 per passenger based on US DOT guidelines. Passengers would be eligible for canceled flight compensation in Azerbaijan: If there is a flight delay of more than 3 hours If the flight originated from the US and Canada If the flight delay was not due to any extenuating circumstances **If you are facing Azerbaijan Airlines cancellation, flight delay or significant schedule change for more than 3 hours:** * Ask the airline the reason for the cancellation or delay * Get the written confirmation from Azerbaijan Airlines mentioning the reason for the interruption * Please note the actual arrival time * Do not throw away receipts, boarding passes and all other Azerbaijan Airlines reservation documents * Enter the flight details in the Azerbaijan canceled flight compensation form and check if you can qualify for compensation * Feel free to call us on our Azerbaijan Airlines refund phone number. Passengers are eligible to receive flight cancellation compensation in Azerbaijan: If the flight has been delayed more than 3 hours or passengers arrive 3 hours late at the stopover. **If the passenger has left the US airport** Passengers can claim the canceled Azerbaijan flight compensation up to 325 if the flight distance from point A to point B is less than 1500 Km. And over 1500 km, passengers can claim up to 530 USD **Outside the United States** * Passengers can claim the canceled Azerbaijan flight compensation up to 325 if the flight distance from point A to point B is less than 1500 Km. * If the distance is between 1500-3500 Km, the Azerbaijan flight cancellation compensation would be 530 USD * If the distance is more than 3500 Km and that causes a delay of more than 4 hours, passengers can claim up to 725 USD as compensation for the cancellation of the Azerbaijan flight. * Azerbaijan Airlines cancellation compensation in case of delayed flights **Here is everything you need to know about Azerbaijan Airlines canceled flight compensation:** **Flight delay of more than 2 hours:** Azerbaijan Airlines should be responsible for * Reschedule on the next plane as soon as possible * Meals and snacks voucher * 2 free calls, email and Internet service to book new flights and to access social networks. Flight delay of more than 5 hours – **Azerbaijan Airlines should be responsible for –** * Reschedule on the next plane as soon as possible * Hotel accommodation if overnight stay is required * Free airport transfers * Meals and snacks voucher * 2 free calls, email and Internet service to book new flights and to access social networks. * Option to claim a full refund along with Azerbaijan flight cancellation compensation **The actual compensation for Azerbaijan flight cancellation:** If the flight is canceled without prior notice within 14 days prior to departure, passengers can choose between two options: * Refund request from Azerbaijan for the full value of the reservation * Passengers can reschedule their flights 7 days in their direction. Fare difference may apply **Azerbaijan Airlines Denied Boarding Rights to Passenger: According to Azerbaijan Airlines cancellation policy, passengers denied boarding can claim up to USD 725 if:** * You have already checked-in for your flight * Possess valid flight reservation details and other travel receipts. * You have been denied boarding due to overbooking **Azerbaijan Airlines should be responsible for:** * Reschedule on the next plane as soon as possible * Hotel accommodation if overnight stay is required * Free airport transfers * Meals and snacks voucher * 2 free calls, email and Internet service to book new flights and to access social networks. * Option to claim a full refund along with Azerbaijan flight cancellation compensation ## Azerbaijan Airlines Refund Policy In the following situations, passengers are entitled to get a refund of the Azerbaijan Airlines flight and/or the associated Azerbaijan cancellation fee: **Canceled Flights:** As per Azerbaijan Airlines cancellation policy, passengers are entitled to get a refund if the flight is canceled and attributed directly to the airlines. **Schedule Change:** As per Azerbaijan Airlines refund policy, a passenger is entitled to a refund in case of a significant delay of more than 3 hours. In the event of a significant delay, the Azerbaijan Airlines ticket cancellation refund depends on several factors, such as the duration of the flight and the length of the delay. **Service Class Change:** Passengers can make requests for a refund from Azerbaijan if they are involuntarily moved to a lower class of service. For example, if a passenger booked first class services and was downgraded to premium economy, he is entitled to a full flight ticket. **Baggage Fees:** According to Azerbaijan's cancellation refund policy, if the passenger has already paid the baggage fee and the airline has declared that the passenger's luggage is missing, the passenger has the right to obtain a full refund request. * Azerbaijan Airlines declared a bag lost or stolen between five and fourteen days after the scheduled arrival. * Fully Refundable Ticket: As per Azerbaijan Airlines cancellation policy, if passengers purchased unrestricted or refundable fare, passengers are entitled to get a refund in exchange for the Azerbaijan flight cancellation fee. **In the following situations, passengers are not entitled to get a refund for the Azerbaijan Airlines flight:** **Non-refundable ticket:** According to Azerbaijan Airlines' cancellation policy, passengers who purchased a restricted fare are not entitled to receive any refund if they cancel their flight. **Personal Reasons:** In the case of Azerbaijan Airlines cancellations where the reasons for not boarding the flight are directly attributed to the passengers, no refund can be claimed under any circumstances. **Unsatisfactory flight service:** As per Azerbaijan Airlines refund policy, passenger cannot get any refund if they have bad experience with flight staff, crew or airline. **Incidental Expenses:** A passenger who incurs other travel expenses, such as car rental, hotel room reservations, or a meal due to a significant flight delay, is not entitled to any refund.