# How do I fix my email not receiving emails on Hotmail?
## Hotmail not Receiving Emails support|[phone]
Here’s a detailed guide to help you troubleshoot and fix the issue of not receiving emails on your Hotmail account+1 [phone]. Let me know if you'd like this expanded into a document for easy reference.

**1. Confirm the Issue or help at [phone]**
Before diving into solutions, verify the problem:

Try sending an email to your Hotmail account+1 [phone] from another account (e.g., Gmail or Yahoo).
Check both your inbox and spam/junk folders.
Observe if error messages appear when sending emails to your Hotmail address.
If you’re not receiving emails, continue with the steps below.

**2. Check Internet Connection**
Ensure your device has a stable internet connection:

Test other online services to confirm the connection is functional.
If using a mobile app, switch between Wi-Fi and mobile data.
**3. Verify Email Address**
Make sure:

The sender is using the correct email address.
There are no typos in your Hotmail address.
**4. Inspect Junk/Spam Folder**
Sometimes emails are mistakenly marked as spam:

Go to your “Junk Email” folder in Hotmail/Outlook.
Look for missing emails and mark them as “Not Junk” if found.
**5. Clear Email Filters**
Custom filters might block certain emails:

Log in to your Hotmail account on a browser.
Navigate to Settings > View All Outlook Settings > Mail > Rules.
Delete or edit rules that might be misdirecting emails.
**6. Check Blocked Senders List**
Ensure the sender’s email isn’t blocked:

Go to Settings > Mail > Junk Email.
Look under Blocked Senders and Domains.
Remove the sender’s email/domain if listed.
**7. Verify Storage Capacity**
Hotmail accounts have storage limits:

If your inbox is full, you won’t receive new emails.
Delete unnecessary emails or large attachments to free up space.
Check your storage by navigating to Settings > General > Storage.
**8. Sync Your Account**
If you use an email app (e.g., Outlook, Mail, or a third-party app):

Ensure your account is synced correctly.
Log out and log back in to refresh sync settings.
**9. Update Hotmail App or Browser**
Using outdated software might cause issues:

Update your Hotmail app or web browser to the latest version.
Clear browser cache and cookies if accessing Hotmail via a web browser.
**10. Test Email Forwarding**
Check if emails are being forwarded to another account:

Go to Settings > Mail > Forwarding.
Disable forwarding if it’s set to another email address.
**11. Temporarily Disable Antivirus/Firewall**
Sometimes, security software blocks incoming emails:

Temporarily disable antivirus or firewall programs.
Test if you can receive emails. If so, adjust your software settings to allow Hotmail emails.
**12. Contact the Sender**
If you’re expecting a specific email:

Ask the sender to confirm their outgoing email settings.
Ensure their messages aren’t stuck in their outbox.
**13. Test on a Different Device**
Log in to your Hotmail account on another device or browser:

If emails appear, the issue might be device-specific.
**14. Check for Server Outages**
Sometimes, the issue is on Hotmail’s end:

Visit websites like DownDetector to check for Hotmail/Outlook outages.
If there’s a server issue, wait for Microsoft to resolve it.
**15. Reset Account Settings**
In severe cases, resetting your account settings can help:

Back up important emails first.
Go to Settings > Mail > General > Reset Account.
**16. Recover Missing Emails**
Use Microsoft’s email recovery tool:

Go to the “Deleted Items” folder and click Recover Items Deleted from This Folder.
Check for missing emails and restore them.
**17. Enable Two-Step Verification**
Adding an extra layer of security can prevent potential blocks due to suspicious activity:

Go to Security Settings in your Microsoft account.
Enable two-step verification and follow the setup process.
**18. Verify Account Settings for Third-Party Apps**
If you’re using email clients like Thunderbird or Apple Mail:

Check that IMAP/POP settings are correct:
IMAP Server: imap-mail.outlook.com (Port: 993)
SMTP Server: smtp-mail.outlook.com (Port: 587)
Update app passwords for enhanced security.
**19. Update Your Microsoft Account**
Ensure your account is up-to-date:

Confirm your recovery email and phone number in the Account Settings.
Check for account verification issues.
**20. Contact Microsoft Support+1 [phone]**
If none of the steps above work:

Visit the Microsoft Support+1 [phone] Page.
Submit a request or chat with support for personalized help.

**Conclusion**

Following these troubleshooting steps should resolve most issues with not receiving emails on Hotmail+1 [phone]. If the problem persists, it’s likely due to server-side issues, and contacting Microsoft support is your best course of action. Let me know if you’d like a more detailed guide in document form!