---
# System prepended metadata

title: How do I check my Princess Cruises loyalty status?
tags: [Princess points, what benefits come with each Princess loyalty level, Captain’s Circle status, Princess loyalty, finding your Princess loyalty number and tier, how to check Captain’s Circle status online with Princess]

---

# How do I check my Princess Cruises loyalty status?

If you’ve sailed with Princess Cruises before, you’re probably part of their **Captain’s Circle** cruise loyalty program, call us **<a href="tel:+18448077245">+1-844-807-7245</a>** even if you didn’t realize it at the time. This program tracks your **Princess loyalty** history, including how many cruises or cruise days you’ve completed and which **tier benefits** you’re entitled to on future sailings.

A common question guests have is: **“How do I check my Princess Cruises loyalty status?”** Maybe you want to know your current **Captain’s Circle status**, verify your **Princess points**, or confirm you’re receiving all rewards you’ve earned. Fortunately, checking your level is generally straightforward once you know where to look and what information you need.

![7](https://hackmd.io/_uploads/B1UxSedWZx.png)


## Understanding Princess loyalty and Captain’s Circle

Princess Cruises’ loyalty program is called **Captain’s Circle**. Each time you sail, you build your **Princess loyalty** record and move up to higher tiers that bring more perks on board. While exact details and thresholds can change over time, the general idea is simple:

* The more you cruise, the **higher your loyalty level**
* The higher your level, the more **exclusive benefits** you receive

These benefits can include things like:

* Priority check-in or disembarkation
* Welcome drinks or special gatherings
* Discounts on onboard services
* Free internet minutes or package benefits (depending on current offers)
* Complimentary laundry or other conveniences at higher tiers

To make the most of your **cruise loyalty program**, you need to know your **current Princess loyalty status** and ensure that every qualifying sailing is properly credited.

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## How to check Captain’s Circle status online with Princess

The easiest way for most guests to see their **Captain’s Circle status** is by logging into their account on the official Princess Cruises digital platforms. While the exact layout can change as the website and app are updated, the core steps are usually similar.

### 1. Create or log into your Princess account

If you’ve never used the website or app before:

1. Go to the official Princess website.
2. Click on the **Sign In** or **Create Account** option.
3. Use the same name, birthdate, and email that you’ve used for previous bookings.

If you already have an account, just sign in with your email and password.

### 2. Access your profile or “My Account” section

Once logged in, navigate to:

* **My Account**
* **Profile**
* Or a section labeled something like **Captain’s Circle**, **Loyalty**, or **Past Cruises**

On many versions of the site, there will be a dedicated area that displays your **Princess points**, your **Captain’s Circle tier**, and sometimes your **Princess loyalty number**.

### 3. View your Captain’s Circle status and tier

In this section, you can usually see:

* Your **current Captain’s Circle level** (for example, Gold, Ruby, Platinum, or Elite, depending on the current structure)
* A summary of **how many cruises or cruise days** you have completed
* Any information related to your upcoming cruises and how they may affect your future tier

This online view is a convenient way to confirm your **loyalty tier** before you sail, so you know exactly what **tier benefits** to expect onboard.

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## Finding your Princess loyalty number and tier

Your **Princess loyalty number** (often the same as or linked to your Captain’s Circle ID) is a key piece of information for tracking your history and making sure your cruise loyalty program record is correct.

You can typically find your loyalty number:

* In the **“My Account”** section of your online profile
* On booking confirmations or e-documents for your cruise
* On your **MedallionClass profile** if you are using the app
* Via email communications from Princess, especially those referencing Captain’s Circle offers

Once you know your loyalty number, it’s a good habit to:

* Ensure it appears on **every future reservation**
* Share it with your travel agent when booking
* Double-check it whenever you log in or confirm a new booking

Having the correct number attached guarantees your completed cruises are always added to the right **Princess points** record.

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## What benefits come with each Princess loyalty level?

Though specific benefits and thresholds can change over time, **tier benefits** usually increase as you move through the levels of the **cruise loyalty program**. Common examples include:

* **Early tiers (like Gold/Ruby)**

  * Access to exclusive email offers
  * Invitations to certain onboard events
  * Recognition as returning guests

* **Mid tiers (such as Platinum)**

  * Priority embarkation or disembarkation in some ports
  * Discounts on internet or onboard services
  * Special lounges or areas available at certain times

* **Top tiers (such as Elite)**

  * Complimentary laundry services
  * Additional in-cabin amenities or treats
  * Higher level priority benefits and exclusive gatherings

By checking your **Captain’s Circle status**, you’ll know exactly which **tier benefits** you should receive on your next voyage. This can affect everything from how you plan your embarkation day to how you budget for WiFi, laundry, and onboard extras.

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## Tracking past cruises for Princess Captain’s Circle

Another important question is how to **track past cruises for Princess Captain’s Circle**. This is crucial if:

* You sailed long ago and aren’t sure your cruises were recorded
* You’ve used multiple travel agents or booking channels over the years
* Your name or contact information changed (for example, due to marriage)

To ensure your history is correct:

1. **Log into your online account**
   Check any “Past Cruises” or “History” section for a list of completed voyages.

2. **Compare with your own records**
   Look at old emails, printed tickets, or photos to recall dates and ships. Make a simple list:

   * Ship name
   * Departure date
   * Itinerary length

3. **Check that each known cruise appears**
   If something is missing, that may explain why your **Princess points** or tier seem lower than expected.

Having accurate records helps you confirm that your **Princess loyalty** level matches your actual cruising experience.

**Also Read:
[How do I check my Holland America Line loyalty status?](https://www.portjourney.com/blog/how-do-i-check-my-holland-america-line-loyalty-status)
[How do I check my Seabourn Cruise Line loyalty status?](https://www.portjourney.com/blog/how-do-i-check-my-seabourn-cruise-line-loyalty-status)
[How do I check my Carnival Cruise Line loyalty status?](https://www.portjourney.com/blog/how-do-i-check-my-carnival-cruise-line-loyalty-status)**
## Fixing missing Princess loyalty credits

Sometimes, guests discover that one or more cruises are not showing up in their **Captain’s Circle status**. This can happen for different reasons, such as:

* Cruise booked under a different spelling of your name
* Old bookings made with a former email or address
* A travel agent not attaching your loyalty number correctly
* Technical issues in the system

If you suspect **missing Princess loyalty credits**, here’s what to do:

1. **Gather proof of your past cruise(s)**
   Collect confirmations, boarding passes, or old emails that show:

   * Your name
   * Sailing date
   * Ship name
   * Booking number (if available)

2. **Contact Princess or your travel advisor**
   Provide your **Princess loyalty number** and all details of the missing cruise. Explain that the trip is not appearing in your Captain’s Circle record and request that it be reviewed and credited.

3. **Follow up until your status is adjusted**
   Once the missing cruise is added, your **tier benefits** may upgrade automatically if you cross a threshold. This can affect future sailings, so it’s worth double-checking before you embark again.

Keeping an eye on your **Captain’s Circle status** and acting quickly to correct errors ensures you’re always enjoying all the perks you’ve earned.

![9](https://hackmd.io/_uploads/BJF-rxObZg.png)


## Tips to make the most of your Princess loyalty status

To maximize your **Princess loyalty** and move smoothly through the cruise loyalty program:

* **Always add your Captain’s Circle number when booking**
  Whether you book online, by phone, or through a travel agent, confirm your loyalty number is linked.

* **Check your status before each cruise**
  Log in and confirm your **Princess points** and tier, so you know which benefits to expect.

* **Review your onboard perks**
  Look at what your level includes—priority boarding, laundry, discounts, or special offers—so nothing goes unused.

* **Keep personal information consistent**
  Use the same spelling, birthdate, and email across all bookings to avoid split profiles.

* **Ask if your current sailing will change your tier**
  If you’re close to the next level, one more cruise might bump you up and unlock new perks for the future.

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## FAQs

**1. How do I check my current Princess Captain’s Circle status?**
You can check your **Captain’s Circle status** by logging into your Princess Cruises online account or app and going to your profile or loyalty section. There you should see your **Princess loyalty level**, points or cruise days, and sometimes your loyalty number. If anything looks off, compare it with your own records of past cruises.

**2. Where can I find my Princess loyalty number?**
Your **Princess loyalty number** often appears in your online profile, booking confirmations, and Captain’s Circle communications. You can also ask a Princess representative or your travel advisor to look it up for you using your name and date of birth, which helps link all your future bookings to the right account.

**3. What benefits come with each Princess loyalty tier?**
Each **Princess loyalty** level in the cruise loyalty program offers different **tier benefits**, such as priority check-in, special events, discounts, complimentary services, or extra amenities. The benefits increase as you move up through the tiers and are usually listed in the Captain’s Circle section of your account or in program materials from Princess.

**4. How do I fix missing Princess loyalty credits for past cruises?**
If a past cruise isn’t appearing in your **Captain’s Circle status**, gather proof of the sailing—like emails, confirmations, or photos with dates—and contact Princess or your travel professional. Provide your **Princess loyalty number**, ship name, and sailing date, and request that the cruise be added to your record. Once it’s corrected, your points and tier benefits should update accordingly.

**5. Where can I get more help with Princess loyalty and Captain’s Circle issues?**
For personalized help with **Princess loyalty**, missing points, or questions about tier benefits, you can consult cruise resources such as **portjourney.com**, or speak directly with a cruise specialist at **<a href="tel:+18448077245">+1-844-807-7245</a>**. They can help you understand your **Captain’s Circle status**, verify your Princess points, and ensure you’re enjoying all the rewards you’ve earned.
