# Parisian Taxi - Market Study Resources

## Client Old Websites
https://g7-taxi-parisien.business.site/ (down)
http://www.centraletaxiparisien.fr/ (down)
https://taxi-g7-parisien.fr
https://taxis-parisien.hubside.fr/

## Some competitors Websites
https://g7-taxi.fr/
https://taxiparis-siteofficiel.fr/
https://taxiline.fr/

## Client Old Google Profiles
G-7Paris
01 84 80 17 26
https://maps.app.goo.gl/6MDD654vifut4yAG9?g_st=iw

Taxi G7
01 84 80 17 26
https://g.co/kgs/E8GiQv

## Client advantages:
- Les différents taxi:
Éco, Vip , berline, break, monospace, van jusqu’à 8 personnes
- Options:
Cosy, siège bébé, réhausseur, Accueil pancarte, Chien

- The client is very flexible, reactive and human

## General Client stats
7,000 drivers throughout Ile de France
5 types of vehicles
More than 4,000 hybrid vehicles
1,000 fully electric vehicles
A score of 4.8 out of 5 on service quality
Driver available in less than 10 minutes
Objective 2024: 99% of vehicles will be hybrid or electric Eco-Green range
1% will be vans because the automotive industry manufactures very few of them
10% of drivers are women
In collaboration with the tourist vehicles with driver (VTC) more than 5 000 additional drivers at our disposal

## Google Ads Client stats
**A random day:** May 5th
350 actual calls
500 clicks
250 trips
That day no fake click or very few
Budget 750 - On 11h15 of advertising
**A random day:** May 10th
Budget 950
Click 700 with fake click detected human
11h15 of advertising
500 real calls
350 trips
**A random day:** With fake clicks bots
700 clicks
Budget 500
100 real call
11h15 of advertising
50 trips
**keywords to avoid**
Taxi conventionné
Réclamation
Service client
Objet perdu ou trouver 
Abonnement

## Client Pricing
- Eco
Paris - Orly 49€
Paris - Roissy Charles de Gaulle 65€
Paris-Beauvais 159€

- Van
Paris - Orly 89€
Paris - Roissy Charles de Gaulle 99€
Paris-Beauvais 299€
With Option: 10€

## Client Market Study
- Disadvantages of G7:
The 3607 is an automatic answering machine so there is no human contact especially when there are special requests such as going through several addresses, or having 1 to 2 car seats at the same time ordered for example a van+ a taxi at the same time,... customers tell us that they are happy to speak to a human being because the 3607(g7) is a robot and I do not trust the robot
G7 withdraws money from customers' accounts without making the trips because payment is in advance whereas with us they pay on board the vehicle
On G7, customers cannot modify the departure address or postpone the time or date because everything is robotized app number everything is robot
negative point raised by customers is the fact of having no contact with the driver who takes them in charge, (they only receive an automatic confirmation message of their reservation) so many call to tell us that the taxi has not arrived and that they do not know how to contact him,
It's the same for objects forgotten in the taxi, since they have no contact with the driver customers are forced to call the customer service (which is not always operational) of the G7 to find the driver,
while with us the drivers confirm before each trip
Another negative point raised is the bugs of the G7 application, they often encounter technical problems certainly
The G7 lack of staff, they do not always have drivers available at certain hours and certain cities

- Strong points of G7:
they have a lot of availability in Paris and their rate is low on the market. They do the conventioned (contract with the social security) not us

- Our advantages and disadvantages:
If I were one of the customers nothing would have bothered me except the delay of the drivers
Most are classy cars clean sometimes big sports cars or sedan
we appreciate that
The only thing we do packages, most drivers are VTC they do not have meters
What bothers the most is the delay of the drivers because of the traffic
We announce the price to the customer so they are happy to learn the rates in advance, happy to communicate with a human being and we are listening
With us they have the driver's number which reassures them, we have no claim regarding lost objects since the client and drivers are in communication
On G7 not much choice of vehicle and option while with us there is the choice of vehicle from 1 to 8 seats and option for children or waiting with sign in train stations or airport, carry the luggage of elderly people at home
We can select our drivers it's an advantage since we choose competent respectful and friendly people
Sometimes customers want female drivers
We have availability 24/7 all over the Ile de France even the suburbs. Holiday or not, strike etc
They have approach and reservation or cancellation fees
With us no extra fees free cancellation

- Difference between G7 and Uber:
So g7 is a cab service and Uber is a VTC
So it's totally different for the customers
Our customers want a cab they call for a real cab
It depends if it's by phone or on the app
They have accounts with a registered credit card
By phone just the addresses to book without payment
On the other hand the application they pay online