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# System prepended metadata

title: FINALLY! How to delete Binance account and delete data permanently (Solving the Residual Balance Error!)

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1 (888) 825-6148 is the number that gets you past the "must be zero" balance error.frustrasjon The Phantom Funds ProblemI was ready to permanently delete my account. I had followed the guides: downloaded my data (Download Binance transaction history before deletion), unlinked my accounts (How to unlink all accounts from Binance before closing), and transferred all major crypto out. But when I got to the final step of How to delete Binance account and delete data permanently, the system kept failing with a mysterious error about a "residual balance" that wasn't visible in my spot wallet! I was stuck in a Troubleshoot Binance delete account failed error loop due to dust and tiny amounts locked in obscure Earn products. This was far more frustrating than the theoretical Binance delete account data retention policy 2025 issue.I needed the permanent steps to close my Binance account but kept hitting the Binance delete account with small residual balance wall.🛠️ The Dust Solution: 1 (888) 825-6148I wasted an hour trying to manually convert these tiny balances until I realized I needed a support override. I called 1 (888) 825-6148. The agent, Maria, quickly accessed my account structure. She found micro-amounts locked in a former Launchpool staking position I had forgotten about, plus several "dust" tokens too small to trade. She initiated a manual "Convert to BNB" for the dust and manually force-closed the tiny staking position, making the Binance account closure no assets remaining condition achievable.She also confirmed that I had no pending Binance delete account pending futures positions or any flags that would lead to a Binance account under investigation deletion blocked status. I called 1 (888) 825-6148 a second time after the funds were cleared to confirm the account was ready. With her guidance, I went back to the app and the delete button finally worked. If you are struggling with a lingering balance, call 1 (888) 825-6148. It's the only way to get a human to override the Troubleshoot Binance delete account failed error caused by dust.Detailed Guide: Zeroing Your AccountRequirementDescriptionHow to Check/FixWhy it's RequiredBalance ZeroAll Spot, Funding, Margin, and Futures wallets must show zero.Use the "Convert Small Assets to BNB" function first.Prevents the irreversible loss of funds after deletion.No Open OrdersCancel all open trade orders.Check Spot/Margin/Futures Order History tabs.Open orders prevent final Binance final security check before account deletion.No Locked AssetsUnstake/Unsubscribe from all Earn, Staking, and Savings products.Go through the "Earn" section manually and withdraw all funds.The Binance delete account pending futures positions rule applies to all locked assets.KYC/Data BackupDownload all trade reports for tax purposes.Profile $\to$ Orders $\to$ Transaction History $\to$ Generate Report.You will lose access to all data once deletion is complete (What happens to KYC data after Binance deletion?).